University VPN Service
Monitoring - DNPS has implemented a fix, and many users are reporting success now. They will continue to monitor the service performance and ask that any customer issues be reported to the Help Desk at 573.882.5000 or by clicking the chat button at doit.missouri.edu during business hours.
Aug 05, 2026 - 10:26 CDT
Investigating - Investigating VPN connectivity issues affecting the university VPN service VPN.missouri.edu. Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience.
Aug 05, 2026 - 08:14 CDT

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS Operational
Campus Email Operational
IT Ticketing Application (TeamDynamix) Operational
Joe'SS Operational
MyView Operational
myZou Operational
MU Connect Operational
Other MU IT Services Operational
Other UM IT Services Operational
PATHway Operational
PeopleSoft Finance Operational
PeopleSoft HR Operational
Phone Services Operational
PrintSmart Operational
Student Email Operational
TigerWiFi Operational
Virtual Private Network (VPN) Degraded Performance
UM Web Applications Operational
Wired Network Operational
Zoom Meetings Operational
Zoom Cloud Recording Operational
Research Software Updates Operational
Windows Operational
Apple Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Hellbender maintenance Aug 11, 2026 08:00-17:00 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Jul 14, 2026 - 12:54 CDT

Aug 5, 2026

Hellbender Outage
Resolved - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Aug 5, 08:30 CDT
Monitoring - The cooling network is back online now. Nodes are being powered back on in waves. The cooling network is now running on our old Coolant Distrubution Unit (CDU), and we will likely need repairs done on the newer CDU which was having the work done on it today.
Jul 16, 12:44 CDT
Identified - We have a contractor on site servicing our liquid cooling network. Unfortunately, there was a temporary blip in the cooling system which caused all of our liquid cooled nodes to power off due to overheating. We are working on bringing the coolant network and these nodes back online.
Jul 16, 12:10 CDT

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

Tidal Planned Outage Sunday 8/2 from 8 AM to 6 PM
Completed - The scheduled maintenance has been completed.
Aug 2, 18:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 08:00 CDT
Scheduled - Tidal Planned Outage Sunday, August 2nd, from 8:00 AM to 6:00 PM

We will be performing database cleanup on Sunday, 8/2, from 8:00 AM to 6:00 PM. During this time, access to Tidal will be unavailable, and any jobs scheduled to run during the outage will be removed from the job stream and will not run unless alternative arrangements have been requested in advance.
Jul 27, 08:27 CDT

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

CBORD CS Gold Maintenance
Completed - The scheduled maintenance has been completed.
Jul 28, 07:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 05:01 CDT
Scheduled - CBORD CS Gold will be offline for scheduled maintenance. Doors and financial transactions will continue to function in offline mode. PrintSmart student printing will not be available during this time. We appreciate your patience during this process. (REF: CM 251203)
Jul 27, 10:49 CDT
PrintSmart Pharos (Student Printing)
Completed - The scheduled maintenance has been completed.
Jul 28, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 05:00 CDT
Scheduled - PrintSmart Pharos (Student Printing) will be offline during the CBORD CS Gold upgrade. Student printing will not be available during this time. We appreciate your patience during this process.
Jul 27, 10:50 CDT

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

Cisco Contact Center - Finesse
Resolved - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Jul 25, 09:21 CDT
Monitoring - The phone issue affecting campus and hospital users has been resolved and service is returning to normal. We will continue to monitor system operations.
Jul 25, 00:10 CDT
Investigating - The phone issue affecting campus and hospital users has been resolved and service is returning to normal. We will continue to monitor system operations.
Jul 8, 09:29 CDT
Telecom Services
Resolved - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Jul 25, 09:20 CDT
Investigating - Calabrio call recording is unavailable for campus and hospital voip subscriber and contact centers. Technicians are working to restore service; there is no ETA at this time.
Jul 24, 18:27 CDT
Phone Services - Inbound and Outbound Service
Resolved - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Jul 25, 09:20 CDT
Monitoring - Services have been restored and technicians continue to investigate the root cause.
Jul 15, 14:14 CDT
Investigating - Getting reports of problems with inbound and outbound calls to campus. Technicians are looking for resolution at this time.
Jul 15, 12:41 CDT

Jul 24, 2026

Jul 23, 2026

Micros Simphony Point of Sale
Completed - The scheduled maintenance has been completed.
Jul 23, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 04:00 CDT
Scheduled - Micros Simphony Point of Sale system will be offline Thursday, July 23 from 4am to 7am for scheduled maintenance. Dining registers at Mizzou and MS&T will continue to function in offline mode. We appreciate your patience during this process.
Jul 22, 16:19 CDT

Jul 22, 2026

Network Status
Resolved - The failed switch has been replaced and the issue is resolved. We'll continue to monitor the network status.
Jul 22, 07:50 CDT
Update - Networking intends to replace the failed switch 7/21 from 11AM to 1PM. no impact is expected to the A row and B row switches.
Jul 20, 17:26 CDT
Monitoring - Ther has been a loss of redundancy for some datacenter network devices. We worked with our vendor to process the RMA and expect the replacement to arrive and be installed early next week. We have manual workarounds available should any additional failures impact the remaining switch in the redundant pair before redundancy is restored. We will update this ticket when we have a time for the RMA replacement.
Jul 17, 15:16 CDT
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