University of Missouri
IT System Status
Monitoring - Technicians have resolved the issue and Clark is fully functional. We will continue to monitor.
Dec 1, 13:41 CST
Update - Clark services are restored and functional, however it is operating in a degraded state. Technicians continue to work towards full service restoration.
Nov 29, 20:57 CST
Update - Technicians have identified the issue and are working on a resolution to restore services. We anticipate services to be restored this evening.
Nov 29, 18:24 CST
Identified - The RCSS team is currently aware of an issue with the teaching cluster (Clark) that results in non-responsiveness.
Nov 29, 14:51 CST
Monitoring - Technicians have identified the issue and have taken corrective action. Technicians will continue to monitor closely.
Nov 17, 07:44 CST
Investigating - The RCSS team is currently aware of an issue with the teaching cluster (Clark) and is working to resolve. There is not a current time estimate as to when Clark will be restored to full functionality.
Nov 13, 12:37 CST

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS ? Operational
myZou ? Operational
Faculty/Staff Email ? Operational
Student Email ? Operational
TigerWiFi ? Operational
Wired Network ? Operational
Phone Services ? Operational
PrintSmart ? Operational
PeopleSoft Finance ? Operational
UM Web Applications ? Operational
PeopleSoft HR ? Operational
Joe'SS ? Operational
MyView ? Operational
PATHway ? Operational
Other MU IT Services ? Operational
Other UM IT Services ? Operational
Zoom Meetings Operational
Zoom Cloud Recording Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
myZou, PATHway, Joe'SS, MyView Dec 5, 18:00-23:00 CST
This service will be unavailable for scheduled maintenance beginning 6:00 PM December 5 and ending 11:00 PM December 5. We appreciate your patience until maintenance is completed.
Posted on Dec 3, 07:38 CST
Past Incidents
Dec 3, 2020

No incidents reported today.

Dec 2, 2020

No incidents reported.

Dec 1, 2020

Unresolved incident: Clark Cluster Issue.

Nov 30, 2020

No incidents reported.

Nov 29, 2020
Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020
Resolved - All systems are operating normally
Nov 26, 16:13 CST
Investigating - Amazon Web services is reporting a degradation of performance which is, or could be, impacting the following services: Canvas, Panopto, Zoom, Kaltura

Canvas is reporting issues with New quizzes tool

Panopto is reporting issues with processing/encoding

Zoom is reporting issues with meeting reports/dashboard

Kaltura reports no issues yet but monitoring
Nov 25, 11:16 CST
Nov 25, 2020
Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020
Resolved - This incident has been resolved.
Nov 21, 21:38 CST
Update - Due to Microsoft license changes that were applied, any recurring Teams meetings that are already scheduled may get updated with new call bridge detail and may send participants an updated meeting invite. Customers can safely re-accept these meeting invites without issue.
Nov 19, 21:09 CST
Monitoring - Faculty and staff may be receiving new meeting requests for meetings that were previously scheduled using Microsoft Teams.
Nov 19, 19:51 CST
Resolved - This incident has been resolved.
Nov 21, 21:38 CST
Update - Faculty and staff may be receiving new meeting requests for meetings that were previously scheduled using Microsoft Teams.
Nov 19, 19:40 CST
Update - University employees may have received an email this evening (11/19) that indicates you now have new calling features in Microsoft Teams. This email is legitimate and is a result of a license upgrade with Microsoft. You do not need to report the email as phishing or be concerned
Nov 19, 18:27 CST
Monitoring - All University employees received an email this evening (11/19) that indicates you now have new calling features in Microsoft Teams. This email is legitimate and is a result of a license upgrade with Microsoft. You do not need to report the email as phishing or be concerned
Nov 19, 18:23 CST
Nov 20, 2020

No incidents reported.

Nov 19, 2020