Division of IT | Tech Support
University of Missouri
IT System Status
VoIP Services
Update - Our Vendor has implemented a fix to resolve the issues affecting forwarded calls. Subsequent tests have proven successful.
We will continue to monitor the situation. Thank you for your patience.
May 26, 2026 - 09:19 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 26, 2026 - 09:18 CDT
Investigating - Users are reporting issues with VoIP services relating to call forwarding. Technicians are looking into the issue. Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience.
May 22, 2026 - 18:47 CDT
Potential Mail Delivery Issues for Missouri.edu
Investigating - If users encountered any email delivery failures this morning when sending messages from any @missouri.edu primary email domain to external recipients, the issue was likely related to an invalid DNS entry that required correction this morning. Specifically, an invalid DNS record was mistakenly created for two SPF records associated with the missouri.edu domain. This misconfiguration may have sporadically caused external recipient servers to reject emails, resulting in hard bounce failures.

The networking team has since resolved the DNS issue. However, anyone affected should only have resend only the emails that failed. If a failure occurred, the sender would have received a non-delivery bounce message back in their inbox. Users can click on the bounce message and select “resend message.” If no failure notification was received, users do not need to resend any messages, as those messages were successfully delivered.”
May 18, 2026 - 10:29 CDT

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS Operational
Campus Email Operational
IT Ticketing Application (TeamDynamix) Operational
Joe'SS Operational
MyView Operational
myZou Operational
MU Connect Operational
Other MU IT Services Operational
Other UM IT Services Operational
PATHway Operational
PeopleSoft Finance Operational
PeopleSoft HR Operational
Phone Services Degraded Performance
PrintSmart Operational
Student Email Operational
TigerWiFi Operational
Virtual Private Network (VPN) Operational
UM Web Applications Operational
Wired Network Operational
Zoom Meetings Operational
Zoom Cloud Recording Operational
Research Software Updates Operational
Windows Operational
Apple Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

VoIP updates May 26, 2026 22:00 - May 27, 2026 02:00 CDT

Affecting Campus and UM System (Non-Hospital) VoIP phones
Firmware updates will be pushed to Cisco 8851 desk phones.
The phones will reboot as the update is applied.
Posted on May 26, 2026 - 08:59 CDT

VoIP updates (Hospital) May 28, 2026 22:00 - May 29, 2026 02:00 CDT

Affecting Hospital VoIP phones
Firmware updates will be pushed to Cisco 8851 desk phones.
The phones will reboot as the update is applied.
Posted on May 26, 2026 - 09:01 CDT

VoIP updates May 29, 2026 20:00 - May 30, 2026 00:00 CDT

Affecting all VoIP phones
Updates will be applied to the VoIP phone system routers.
The VoIP system will remain usable during this update process.
Posted on May 26, 2026 - 09:05 CDT

Hellbender Maintenance Updates [June] Jun 9, 2026 08:00-17:00 CDT

This service will be unavailable for scheduled maintenance. We appreciate your patience until maintenance is completed.
Posted on May 19, 2026 - 13:08 CDT
May 26, 2026
PrintSmart Pharos (Student Printing)
Completed - The scheduled maintenance has been completed.
May 26, 07:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 05:00 CDT
Scheduled - PrintSmart Pharos (Student Printing) will be offline May 26, 2026 05:00 AM – 07:00 AM during the CBORD CS Gold upgrade. Student printing will not be available during this time. We appreciate your patience during this process.
May 25, 08:12 CDT
CBORD CS Gold Maintenance
Completed - The scheduled maintenance has been completed.
May 26, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 05:00 CDT
Scheduled - CBORD CS Gold will be offline for scheduled maintenance May 26, 2026 05:00 AM – 07:00 AM. Doors and financial transactions will continue to function in offline mode. PrintSmart student printing will not be available during this time. We appreciate your patience during this process.
May 25, 08:11 CDT
May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026
May 21, 2026
"Get started with Cisco Webex"
Resolved - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
May 21, 07:47 CDT
Identified - An email titled “Get started with Cisco Webex” was distributed to campus and hospital phone users. The email is not a phishing email and does not cause harm, but can be ignored. Sorry for the inconvenience.
May 20, 13:56 CDT
May 20, 2026
Cable Television
Resolved - This incident has been resolved.
May 20, 16:00 CDT
Update - Spectrum has identified a cut fiber affecting our service area. The current estimated time for restoration is 8 hours. Further updates will be provided when they are available.
May 20, 12:39 CDT
Identified - Spectrum has been contacted and they are aware of the issue. No ETA for restoration of services.
May 20, 11:23 CDT
Investigating - We are investigation an outage of cable TV services for the campus and hospital. We don't know of the cause at this time but continue to investigate.
May 20, 11:01 CDT
Milestone Camera System
Resolved - This incident has been resolved.
May 20, 12:14 CDT
Investigating - Client viewing is down. Recording is still operational. Time to restore connection is unknown at this time.
May 20, 11:48 CDT
May 19, 2026
Hellbender Maintenance
Completed - The scheduled maintenance has been completed.
May 19, 13:03 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 08:00 CDT
Scheduled - We will be undergoing maintenance at this time.
Apr 14, 12:44 CDT
VoIP services on campus and hospital
Completed - The scheduled maintenance has been completed.
May 19, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 06:45 CDT
Scheduled - Remaining phone services will be ported from Lumen to the new provider between 6:45am Tuesday 5/19/2026 and 8:00am Tuesday 5/19/2026. No impact on services is anticipated during the porting process.
May 18, 12:16 CDT
May 18, 2026

Unresolved incident: Potential Mail Delivery Issues for Missouri.edu.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

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