Division of IT | Tech Support
University of Missouri
IT System Status
Campus Wireless Degraded
Investigating - The campus wireless network is partially degraded in several locations. DNPS is investigating.
Jun 21, 2026 - 11:02 CDT
Wireless Network Connectivity
Identified - Technicians have identified the root cause and are working with end-user and device support teams to implement a fix for managed computers and devices, and instructions to share for un-managed computers and devices.
Non managed devices can download the root/intermediate certs here: https://cert-manager.com/customer/InCommon/ssl?action=download&sslId=20210190&format=x509IOR and then install them as needed for their OS.
Jun 18, 2026 - 08:57 CDT
Investigating - There are reported issues with wireless connectivity to TigerWifi. Technicians are investigating.
Jun 18, 2026 - 08:28 CDT
Connectivity Issues
Monitoring - We've currently implemented a fix and the problem is resolved.
Technicians have identified the root cause of the issue and have implemented a fix across all systems. All previously impacted servers and services are now reporting healthy, but we will continue to monitor to ensure stability.
Jun 11, 2026 - 10:51 CDT
Investigating - We are currently investigating an issue impacting some servers and services, including intermittent connectivity problems.
Mitigation steps have been applied and we are actively working to ensure all systems return to a stable state.
We will provide additional updates as more information becomes available.
Jun 11, 2026 - 10:31 CDT
ID Office degraded service
Monitoring - A fix has been implemented to address the degraded functionality impacting the issuance of new physical cards. Services have been restored, and we are actively monitoring the system to ensure stability.
ID Office card issuance is now functioning, though intermittent issues may still occur as we continue working with the vendor to validate full resolution.
Mizzou Mobile ID services remain fully operational and unaffected.
We will continue to provide updates as needed.
Jun 10, 2026 - 11:46 CDT
Investigating - ID Office is currently experiencing degraded functionality affecting the issuance of new physical cards following the recent CS Gold upgrade. Mizzou Mobile ID services remain fully operational and are not impacted. Our team is actively working with the vendor to investigate and resolve the issue. Updates will be provided as more information becomes available.
Jun 05, 2026 - 15:48 CDT

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS Operational
Campus Email Operational
IT Ticketing Application (TeamDynamix) Operational
Joe'SS Operational
MyView Operational
myZou Operational
MU Connect Operational
Other MU IT Services Operational
Other UM IT Services Operational
PATHway Operational
PeopleSoft Finance Operational
PeopleSoft HR Operational
Phone Services Operational
PrintSmart Operational
Student Email Operational
TigerWiFi Degraded Performance
Virtual Private Network (VPN) Operational
UM Web Applications Operational
Wired Network Operational
Zoom Meetings Operational
Zoom Cloud Recording Operational
Research Software Updates Operational
Windows Operational
Apple Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Hellbender maintenance Jul 14, 2026 08:00-17:00 CDT

We will be undergoing maintenance at this time.
Posted on Jun 09, 2026 - 16:24 CDT
Jun 21, 2026
WiFi Maintenance Outage Sunday midnight-3am
Completed - The scheduled maintenance has been completed.
Jun 21, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 00:00 CDT
Scheduled - DNPS is upgrading the MU campus wireless network on Sunday, June 21 from midnight to 3:00am. There will periodic outages during this time window when the core controllers and wireless access points reboot.
Jun 20, 22:43 CDT
Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
Cognos Production - Intermittent Issues
Resolved - This incident has been resolved.
Jun 18, 10:01 CDT
Investigating - Cognos Production is currently experiencing intermittent issues when running reports. Our technical team is investigating the issue, and it may require a restart of the service.
Jun 18, 09:13 CDT
Extension.missouri.edu
Resolved - This incident has been resolved.
Jun 18, 09:01 CDT
Monitoring - The Extension website has been restored and technicians are monitoring.
Jun 17, 20:11 CDT
Identified - The extension.missouri.edu website is currently experiencing an outage. University staff and a vendor are working on restoring services.
The estimated time to resolution is unknown.
Jun 17, 12:34 CDT
Jun 17, 2026
Jun 16, 2026
CS Gold System
Completed - The scheduled maintenance has been completed.
Jun 16, 21:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 20:30 CDT
Scheduled - Following the recent CS Gold upgrade and subsequent stabilization efforts, additional out-of-cycle maintenance has been scheduled.
During this time, the CS Gold system will be unavailable. Due to the complexity of the system, the maintenance window may extend beyond the scheduled timeframe. The same service impacts experienced during the upgrade should be expected during this period. (PrintSmart student printing unavailable)
We appreciate your continued patience and recommend planning accordingly. Updates will be provided as needed.
Jun 16, 08:54 CDT
Bomgar Migration
Completed - The scheduled maintenance has been completed.
Jun 16, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 08:31 CDT
Scheduled - We are migrating Bomgar remote.missouri.edu to mu.beyondtrustcloud.com. Once the cloud site is fully operational, on-premises traffic from remote.missouri.edu will be redirected to mu.beyondtrustcloud.com. During migration you may experience a slight interruption and may have to reboot your Bomgar session.
Thank you for your patience during this maintenance.
Jun 16, 07:22 CDT
CS Gold System
Completed - The scheduled maintenance has been completed.
Jun 16, 08:53 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 08:30 CDT
Scheduled - Following the recent CS Gold upgrade and subsequent stabilization efforts, additional out-of-cycle maintenance has been scheduled.
During this time, the CS Gold system will be unavailable. Due to the complexity of the system, the maintenance window may extend beyond the scheduled timeframe. The same service impacts experienced during the upgrade should be expected during this period. (PrintSmart student printing unavailable)
We appreciate your continued patience and recommend planning accordingly. Updates will be provided as needed.
Jun 15, 14:41 CDT
Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026
myZou, Pathway, Joe’SS, MyView
Completed - The scheduled maintenance has been completed.
Jun 13, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 18:00 CDT
Scheduled - Campus Solutions Production environment will be unavailable during scheduled maintenance beginning Saturday, 6:00 PM, June 13, 2026 and ending 9:00 PM. We appreciate your patience while maintenance is completed.
Jun 12, 06:56 CDT
Jun 12, 2026

No incidents reported.

Jun 11, 2026
Storage – Telecom SCCM Storage
Completed - The scheduled maintenance has been completed.
Jun 11, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 19:00 CDT
Scheduled - Service will be undergoing maintenance. The Telecom SCCM service will be down while the switch is being upgraded, however the North Node SCCM side will still be available.
Jun 8, 07:28 CDT
Jun 10, 2026
Potential Mail Delivery Issues for Missouri.edu
Resolved - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Jun 10, 10:53 CDT
Investigating - If users encountered any email delivery failures this morning when sending messages from any @missouri.edu primary email domain to external recipients, the issue was likely related to an invalid DNS entry that required correction this morning. Specifically, an invalid DNS record was mistakenly created for two SPF records associated with the missouri.edu domain. This misconfiguration may have sporadically caused external recipient servers to reject emails, resulting in hard bounce failures.

The networking team has since resolved the DNS issue. However, anyone affected should only have resend only the emails that failed. If a failure occurred, the sender would have received a non-delivery bounce message back in their inbox. Users can click on the bounce message and select “resend message.” If no failure notification was received, users do not need to resend any messages, as those messages were successfully delivered.”
May 18, 10:29 CDT
Storage – North Node SCCM Storage
Completed - The scheduled maintenance has been completed.
Jun 10, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 19:00 CDT
Scheduled - Service will be undergoing maintenance. The North Node SCCM service will be down while the switch is being upgraded, however the Telecom SCCM side will still be available.
Jun 8, 07:27 CDT
Jun 9, 2026
Hellbender Maintenance Updates [June]
Completed - The scheduled maintenance has been completed.
Jun 9, 16:21 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 08:00 CDT
Scheduled - This service will be unavailable for scheduled maintenance. We appreciate your patience until maintenance is completed.
May 19, 13:08 CDT
Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

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