Division of IT | Tech Support
University of Missouri
IT System Status
Campus-wide Firewall issues.
Update - Staff have worked with Cisco all evening. A repeat of a bug we dealt with in August that was expected to be patched last month seems to be the leading cause in Cisco's analysis. Further action was taken to attempt to reduce some of the memory pressure on the firewall. We will continue to work with Cisco throughout the day.
Dec 09, 2025 - 06:50 CST
Update - At approximately 1AM both firewalls crashed and were responsible for 20 minutes of outage and we're escalating with support.
Dec 09, 2025 - 01:35 CST
Investigating - Tonight our campus firewall has crashed multiple times. Each crash has triggered a failover that would lead to an expected 1-2 minutes of impact. we have escalated our case with Cisco and are working to determine the cause of the crashes and any potential upgrade or workaround to apply.
Dec 09, 2025 - 00:22 CST

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS Operational
Faculty/Staff Email Operational
IT Ticketing Application (TeamDynamix) Operational
Joe'SS Operational
MyView Operational
myZou Operational
MU Connect Operational
Other MU IT Services Operational
Other UM IT Services Operational
PATHway Operational
PeopleSoft Finance Operational
PeopleSoft HR Operational
Phone Services Operational
PrintSmart Operational
Student Email Operational
TigerWiFi Degraded Performance
UM Web Applications Operational
Wired Network Degraded Performance
Zoom Meetings Operational
Zoom Cloud Recording Operational
Research Software Updates Operational
Windows Operational
Apple Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Hellbender maintenance Jan 13, 2026 08:00-17:00 CST

We will be undergoing scheduled maintenance during this time.
Posted on Dec 09, 2025 - 11:23 CST
Dec 9, 2025
Hellbender Maintenance on 12/9/25, from 8am to 5pm
Completed - The scheduled maintenance has been completed.
Dec 9, 11:22 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 08:00 CST
Scheduled - Hellbender Maintenance on 12/9/25, from 8am to 5pm
Nov 13, 14:15 CST
Dec 8, 2025
Hellbender Partial Outage
Resolved - This incident has been resolved.
Dec 8, 13:27 CST
Monitoring - A fix has been implemented and we will continue to monitor.
Dec 3, 14:34 CST
Investigating - We are investigating again due to a networking issue.
Dec 3, 12:34 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 1, 09:29 CST
Investigating - Partial Hellbender outage affecting nodes c115-c209 and g021-g040.
Nov 30, 18:29 CST
Dec 7, 2025

No incidents reported.

Dec 6, 2025
Team Dynamix Degraded performance
Resolved - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Dec 6, 10:13 CST
Investigating - Team Dynamix is reporting web interface listed as degraded performance for Ticketing. They are working on the issue.
Dec 5, 20:43 CST
Dec 5, 2025
PS Human Resources Production
Completed - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Dec 5, 08:02 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 04:00 CST
Scheduled - The PeopleSoft Human Resources Production (MyHR/HRPRD, eRecruit) Instances will be unavailable while technicians upgrade PeopleSoft HCM(HR) systems on Friday, December 5, 2025, 4:00 AM – 8:30 AM. Please note that the HR Web Applications will also be unavailable due to the systems being down.
Dec 4, 09:09 CST
Dec 4, 2025

No incidents reported.

Dec 3, 2025
Dec 2, 2025

No incidents reported.

Dec 1, 2025
Team Dynamix
Resolved - This incident has been resolved.
Dec 1, 14:26 CST
Investigating - Team Dynamix is currenting experiencing delays in email replies that could cause delays in ticket feed communications. Technicians are investigating.
Dec 1, 12:36 CST
Nov 30, 2025
Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025
Contact Centers
Resolved - This incident has been resolved.
Nov 26, 08:34 CST
Monitoring - Technicians have taken corrective action. They will continue to monitor the service performance and ask that any customer issues be reported to the Help Desk at 573.882.5000 or by clicking the chat button at doit.missouri.edu during business hours.
Nov 25, 18:31 CST
Investigating - All Contact Centers are down. Networking and VoIP technicians are working to resolve. Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience.
Nov 25, 17:55 CST
Micros Simphony Point of Sale
Completed - The scheduled maintenance has been completed.
Nov 26, 07:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 04:00 CST
Scheduled - Micros Simphony Point of Sale system will be offline Wednesday November 26, 2025 from 4am to 7am for scheduled maintenance. Dining registers at Mizzou and MS&T will continue to function in offline mode. We appreciate your patience during this process.
Nov 25, 16:25 CST
CBORD CS Gold Upgrade
Completed - The scheduled maintenance has been completed.
Nov 26, 07:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 05:01 CST
Scheduled - CBORD CS Gold will be offline for scheduled maintenance Nov 26, 2025 05:00 AM – 7:00 AM. Doors and financial transactions will continue to function in offline mode. PrintSmart student printing will not be available during this time. We appreciate your patience during this process.
Nov 24, 16:46 CST
PrintSmart Pharos (Student Printing)
Completed - The scheduled maintenance has been completed.
Nov 26, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 05:00 CST
Scheduled - PrintSmart Pharos (Student Printing) will be offline Nov 26, 2025 05:00 AM – 7:00 AM during the CBORD CS Gold maintenance. Student printing will not be available during this time. We appreciate your patience during this process.
Nov 24, 16:47 CST
Nov 25, 2025
Microsoft Configuration Manager (SCCM)
Completed - The scheduled maintenance has been completed.
Nov 25, 17:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 08:00 CST
Scheduled - Underying infrastructure will be under maintenance. No interruption of service is expected.
Nov 23, 15:17 CST
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