UM IT Systems Status

IT System Status

Clark Cluster Issue

Monitoring - Technicians have resolved the issue and Clark is fully functional. We will continue to monitor.
Dec 1, 13:41 CST

Update - Clark services are restored and functional, however it is operating in a degraded state. Technicians continue to work towards full service restoration.
Nov 29, 20:57 CST

Update - Technicians have identified the issue and are working on a resolution to restore services. We anticipate services to be restored this evening.
Nov 29, 18:24 CST

Identified - The RCSS team is currently aware of an issue with the teaching cluster (Clark) that results in non-responsiveness.
Nov 29, 14:51 CST

Monitoring - Technicians have identified the issue and have taken corrective action. Technicians will continue to monitor closely.
Nov 17, 07:44 CST

Investigating - The RCSS team is currently aware of an issue with the teaching cluster (Clark) and is working to resolve. There is not a current time estimate as to when Clark will be restored to full functionality.
Nov 13, 12:37 CST

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS Operational

myZou Operational

Faculty/Staff Email Operational

Student Email Operational

TigerWiFi Operational

Wired Network Operational

Phone Services Operational

PrintSmart Operational

PeopleSoft Finance Operational

UM Web Applications Operational

PeopleSoft HR Operational

Joe'SS Operational

MyView Operational

PATHway Operational

Other MU IT Services Operational

Other UM IT Services Operational

Zoom Meetings Operational

Zoom Cloud Recording Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

myZou, PATHway, Joe'SS, MyView Dec 5, 18:00-23:00 CST

This service will be unavailable for scheduled maintenance beginning 6:00 PM December 5 and ending 11:00 PM December 5. We appreciate your patience until maintenance is completed.
Posted on Dec 3, 07:38 CST

Past Incidents

Dec 3, 2020

No incidents reported today.

Dec 2, 2020

No incidents reported.

Dec 1, 2020

Unresolved incident: Clark Cluster Issue.

Nov 30, 2020

No incidents reported.

Nov 29, 2020

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

Amazon Web Services

Resolved - All systems are operating normally
Nov 26, 16:13 CST

Investigating - Amazon Web services is reporting a degradation of performance which is, or could be, impacting the following services: Canvas, Panopto, Zoom, Kaltura

Canvas is reporting issues with New quizzes tool

Panopto is reporting issues with processing/encoding

Zoom is reporting issues with meeting reports/dashboard

Kaltura reports no issues yet but monitoring
Nov 25, 11:16 CST

Nov 25, 2020

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

New Meeting Requests

Resolved - This incident has been resolved.
Nov 21, 21:38 CST

Update - Due to Microsoft license changes that were applied, any recurring Teams meetings that are already scheduled may get updated with new call bridge detail and may send participants an updated meeting invite. Customers can safely re-accept these meeting invites without issue.
Nov 19, 21:09 CST

Monitoring - Faculty and staff may be receiving new meeting requests for meetings that were previously scheduled using Microsoft Teams.
Nov 19, 19:51 CST

New calling features in Microsoft Teams

Resolved - This incident has been resolved.
Nov 21, 21:38 CST

Update - Faculty and staff may be receiving new meeting requests for meetings that were previously scheduled using Microsoft Teams.
Nov 19, 19:40 CST

Update - University employees may have received an email this evening (11/19) that indicates you now have new calling features in Microsoft Teams. This email is legitimate and is a result of a license upgrade with Microsoft. You do not need to report the email as phishing or be concerned
Nov 19, 18:27 CST

Monitoring - All University employees received an email this evening (11/19) that indicates you now have new calling features in Microsoft Teams. This email is legitimate and is a result of a license upgrade with Microsoft. You do not need to report the email as phishing or be concerned
Nov 19, 18:23 CST

Nov 20, 2020

No incidents reported.

Nov 19, 2020

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