Division of IT | Tech Support
University of Missouri
IT System Status
Cable TV outage
Identified - This is a problem that is covering all of Missouri and Illinois.
Apr 26, 2026 - 07:27 CDT
Investigating - We are currently investigating this issue.
Apr 26, 2026 - 07:16 CDT
Network Issue
Monitoring - Connectivity is restored with a temporary solution. DNPS is still investigating and monitoring.
Apr 15, 2026 - 10:00 CDT
Investigating - A switch in DC has gone down. Servers in row b and kcdr connection affected. DNPS is investigating. Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience.
Apr 15, 2026 - 08:10 CDT

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS Operational
Campus Email Operational
IT Ticketing Application (TeamDynamix) Operational
Joe'SS Operational
MyView Operational
myZou Operational
MU Connect Operational
Other MU IT Services Major Outage
Other UM IT Services Operational
PATHway Operational
PeopleSoft Finance Operational
PeopleSoft HR Operational
Phone Services Operational
PrintSmart Operational
Student Email Operational
TigerWiFi Operational
Virtual Private Network (VPN) Operational
UM Web Applications Operational
Wired Network Operational
Zoom Meetings Operational
Zoom Cloud Recording Operational
Research Software Updates Operational
Windows Operational
Apple Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Hellbender Maintenance May 19, 2026 08:00-17:00 CDT

We will be undergoing maintenance at this time.
Posted on Apr 14, 2026 - 12:44 CDT
Apr 26, 2026

Unresolved incident: Cable TV outage.

Apr 25, 2026

No incidents reported.

Apr 24, 2026
MOVEit Automation Outage
Completed - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Apr 24, 15:40 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 15:00 CDT
Scheduled - MOVEit Automation Planned Outage Friday, April 24th, from 3-5 p.m.

We will be performing a security patch on the MOVEit Automation server on Friday, April 24th, from 3-5 p.m. Any MOVEit Automation jobs missed during the upgrade will be reviewed and manually re-run if needed.
Apr 21, 11:47 CDT
Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026
Cognos Schedules
Resolved - This incident has been resolved.
Apr 21, 12:56 CDT
Update - Cognos schedules are running again. There is still an ongoing issue with changing schedules and making new schedules.
Mar 28, 22:41 CDT
Update - Congos Service is back up, but schedules are still not running.
Mar 28, 16:07 CDT
Investigating - Users are reporting issues with Cognos. We are working with IBM to resolve the issue. Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience.
Mar 28, 12:23 CDT
Apr 20, 2026

No incidents reported.

Apr 19, 2026
ems.missouri.edu
Resolved - This incident has been resolved.
Apr 19, 14:30 CDT
Investigating - ems.missouri.edu is down.
Apr 19, 11:01 CDT
Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026
Unified Communications - University Hospital
Completed - The scheduled maintenance has been completed.
Apr 16, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 18:00 CDT
Scheduled - Maintenance will be performed on underlying infrastructure. Minimal impact is expected.
Apr 16, 14:55 CDT
Pathway April 16, 2026 13:00 – 15:00 CDT
Completed - The scheduled maintenance has been completed.
Apr 16, 14:40 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 13:00 CDT
Scheduled - Campus Solutions UMKC Pathway Production environment will be unavailable during emergency maintenance beginning Thursday, 1:00 PM, April 16, 2026 and ending 3:00 PM. We appreciate your patience while maintenance is completed.
Apr 16, 12:10 CDT
Apr 15, 2026
Unified Communications - University Women's Hospital
Completed - The scheduled maintenance has been completed.
Apr 15, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 18:00 CDT
Scheduled - Maintenance will be performed on underlying infrastructure today from 6 to 10 pm. Minimal impact is expected. We appreciate your patience until maintenance is completed.
Apr 15, 14:02 CDT
Apr 14, 2026
Hellbender Maintenance Updates [April]
Completed - The scheduled maintenance has been completed.
Apr 14, 12:42 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 08:00 CDT
Scheduled - Hellbender Maintenance for March 14, 2026 for 8:00 to 17:00
Mar 10, 15:08 CDT
Apr 13, 2026
Digital Signage Down
Resolved - This incident has been resolved.
Apr 13, 16:18 CDT
Monitoring - A fix has been applied. We are monitoring the system for further issues.
Apr 13, 11:19 CDT
Investigating - Digital Signage is down
The vendor has informed us that part of their system is down and will keep us posted on the status. As of now, affected players around campus will show a blank white screen.
Apr 12, 14:29 CDT
Apr 12, 2026
Cognos Maintenance Outage
Completed - The scheduled maintenance has been completed.
Apr 12, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 08:00 CDT
Scheduled - The Cognos Production Server will be offline for maintenance to remediate the ongoing scheduling issues.
Apr 7, 17:16 CDT
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