UM IT Systems Status

IT System Status

All Systems Operational

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS Operational

myZou Operational

Faculty/Staff Email Operational

Student Email Operational

TigerWiFi Operational

Wired Network Operational

Phone Services Operational

PrintSmart Operational

PeopleSoft Finance Operational

UM Web Applications Operational

PeopleSoft HR Operational

Joe'SS Operational

MyView Operational

PATHway Operational

Other MU IT Services Operational

Other UM IT Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 18, 2018

No incidents reported today.

Nov 17, 2018

No incidents reported.

Nov 16, 2018

Cherwell

Resolved - Cherwell is available again. Please report any ongoing issues to the DoIT Help Desk. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Nov 16, 12:12 CST

Investigating - Some agents are observing degraded service when saving tickets. Technicians are looking into the issue to determine if there is a problem.
Nov 16, 11:47 CST

Nov 15, 2018

No incidents reported.

Nov 14, 2018

No incidents reported.

Nov 13, 2018

Web Hosting Services

Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Nov 13, 14:04 CST

Investigating - Web Hosting Services are functioning in a degraded state of performance. Technicians are investigating the nature of the problem
Oct 29, 15:08 CDT

Cherwell

Resolved - Problem has been corrected.
Nov 13, 08:04 CST

Monitoring - Technicians have taken corrective action. They will continue to monitor the service performance and ask that any customer issues be reported to Tech Support at 573.882.5000 or by clicking the chat button at doit.missouri.edu during business hours.
Nov 13, 07:55 CST

Investigating - Customers are reporting issues with this service. Technicians are looking into the issue to determine if there is a problem.
Nov 13, 07:47 CST

Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018

Student Email (Office 365 Email)

Resolved - This incident has been resolved.
Nov 6, 14:56 CST

Monitoring - This afternoon an 0365 Messaging transport rule was improperly encrypting some Student messages that matched specific keyword patterns. The transport rule has since been corrected and we believe the number of messages impacted by this issue should be low.

Any student messages that were encrypted by this rule were delivered, however, the recipient will have to click the embedded URL in the message body to view the encrypted message. The sender can also resend any messages, if needed.
Nov 5, 15:27 CST

Identified - The Division of IT has identified a problem with this service. Currently incoming emails are showing as "Protected" We have Technicians are working to resolve it.

The estimated time to resolution is unknown
Nov 5, 14:28 CST

Nov 4, 2018

myZou, PATHway, Joe'SS, MyView

Completed - The scheduled maintenance has been completed.
Nov 4, 07:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 18:00 CDT

Scheduled - This service will be unavailable for scheduled maintenance to apply Campus Solutions Financial Aid Critical Fix beginning 6:00 PM November 03 and ending 8:00 AM November 04. We appreciate your patience until maintenance is completed.
Oct 31, 13:39 CDT