University of Missouri
IT System Status
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 17:00 CDT
Scheduled - This service will be unavailable for the 9.1 upgrade starting July 21 at 5 pm until July 23 at 11:45 pm. This upgrade affects both the traditional client and SmartIT. We appreciate your patience until the upgrade is completed.

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS ? Operational
Blackboard Learn ? Operational
Faculty/Staff Email ? Operational
Student Email ? Operational
TigerWiFi ? Operational
Wired Network ? Operational
myZou ? Operational
PrintSmart ? Operational
Phone Services ? Operational
PeopleSoft HR ? Operational
PeopleSoft Finance ? Operational
Joe'SS ? Operational
MyView ? Operational
PATHway ? Operational
Other MU IT Services ? Operational
Other UM IT Services ? Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
This service will be unavailable for scheduled maintenance beginning Friday, July 21 at 7:00 PM and ending Sunday, July 23,, at 11:59 PM. We appreciate your patience until maintenance is completed.

DoIT Systems and Operations has been working to replace and consolidate the Virtual Server Service EMC VMAX 100K and the PeopleSoft EMC VNX storage in both Columbia (production) and UMKC (DR). A shared EMC VMAX all flash array has replaced the 2 storage arrays in Telecom, and we have moved the PeopleSoft storage in UMKC to a shared VMAX 100K at that location. The storage replacement will improve storage efficiency and performance through the shared arrays in Columbia and UMKC by moving both workloads to the EMC VMAX All Flash platform.
Posted on Jul 12, 07:42 CDT
RightAnswers KnowledgeBase Vendor Maintenance Jul 29, 18:00 - Jul 30, 03:00 CDT
The vendor will be replacing an end of life firewall appliance. During this maintenance we are expecting three brief outages of 10 minutes or less.
Posted on Jul 14, 13:49 CDT
Past Incidents
Jul 22, 2017

No incidents reported today.

Jul 20, 2017

No incidents reported.

Jul 19, 2017
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Jul 19, 12:08 CDT
Identified - The Division of IT has identified a problem with this service. Currently users are not able to complete the training due to an issue with one of the quizzes. Technicians are working to resolve the issue.
Jul 13, 09:51 CDT
Jul 18, 2017

No incidents reported.

Jul 17, 2017
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Jul 17, 14:58 CDT
Investigating - Customers are reporting issues with this service. Technicians are looking into the issue to determine if there is a problem.
Jul 17, 13:46 CDT
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Jul 17, 13:02 CDT
Identified - The Division of IT has identified a problem with this service. PeopleSoft production applications will be restarted at noon today.

The estimated offline time frame is 1 hour. These services will be restarted when the maintenance is complete around 1 pm.
Jul 17, 11:47 CDT
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Jul 17, 11:56 CDT
Investigating - The Messaging team is currently investigating reports of limited email connectivity from Outlook mail clients.
Jul 17, 09:28 CDT
Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017

No incidents reported.

Jul 13, 2017
Resolved - The service is fully operational. If you experience problems, please contact Tech Support at 573.882.500 or click the chat button at doit.missouri.edu during business hours.
Jul 13, 17:40 CDT
Identified - The Division of IT has identified a problem with this service. Users are experiencing web part errors, access issues, and unable to add others.
Technicians will be restarting the service at 5 pm. Users will have limited access for about an hour.
Jul 13, 14:35 CDT
Box
Resolved - The vendor has taken steps to remediate the Box Service - Search issue and is reporting this issue has been resolved.
Jul 13, 16:57 CDT
Investigating - Customers are reporting issues with the Box Search function within the Box web client. The vendor is looking into the issue.

Estimated time of resolution is unknown.
Jul 13, 16:15 CDT
Jul 12, 2017

No incidents reported.

Jul 11, 2017
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Jul 11, 09:17 CDT
Investigating - Customers are reporting no phone or network connectivity on the Second Floor, in the North Tower of Memorial Union. . Technicians are looking into the issue to determine if there is a problem.
Jul 11, 08:48 CDT
Jul 10, 2017
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Jul 10, 14:52 CDT
Investigating - Customers are reporting issues with this service. Technicians are looking into the issue to determine if there is a problem.
Jul 10, 13:28 CDT
Jul 9, 2017

No incidents reported.

Jul 8, 2017
Resolved - This is still an active problem and has not been resolved.
Jul 8, 07:49 CDT
Identified - An Electrical outage at Dobbs Pavillion has wired and wireless networks currently unavailable. Technicians are working to resolve this issue.
Jul 7, 16:12 CDT