University of Missouri
IT System Status
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 14:00 CDT
Scheduled - UM System Active Directory Consolidation

Beginning May 2019, the University will migrate faculty, staff, student, and certain retiree user accounts to a single user domain for accessing university applications. This will allow a single method of identification for all application users, reduce complexity in information systems, increase security and help enhance collaboration system wide.

This transition will change how you log in to computing workstations and other University resources

All accounts will be affected. More information can be found here: https://www.umsystem.edu/ums/is/active_directory_consolidation

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS ? Operational
myZou ? Operational
Faculty/Staff Email ? Operational
Student Email ? Operational
TigerWiFi ? Operational
Wired Network ? Operational
Phone Services ? Operational
PrintSmart ? Operational
PeopleSoft Finance ? Operational
UM Web Applications ? Operational
PeopleSoft HR ? Operational
Joe'SS ? Operational
MyView ? Operational
PATHway ? Operational
Other MU IT Services ? Operational
Other UM IT Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
UM PeopleSoft Campus Solutions CSPRD* Outage Announcement

Outage Description: The Campus Solutions CSPRD instances will be patched with PUM 13. A notification will be sent when the instances become available.

Outage Period: Saturday, 06/08/2019, 6:00 pm to Sunday, 06/09/2019, 8:00 am.

What's affected: Access to the Campus Solutions CPRD* environments.

Outage Questions? Please contact your local Help Desk during its normal business hours.
Posted on Jun 6, 07:51 CDT
Past Incidents
Aug 23, 2019
Resolved - This incident has been resolved.
Aug 23, 10:11 CDT
Investigating - Software Anywhere and thin clients are experiencing intermittent connection issues. Technicians are looking into the issue.
Aug 23, 09:29 CDT
Aug 22, 2019

No incidents reported.

Aug 21, 2019
Resolved - This incident has been resolved.
Aug 21, 15:06 CDT
Investigating - Cherwell is experiencing degraded performance due to connectivity to the hosted data center.
Aug 21, 09:32 CDT
Aug 20, 2019
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Aug 20, 18:11 CDT
Identified - There have been several reports of delays with batch processing and jobs getting queued up if run by individuals. Jobs run by Tidal (PRODSPT) seem to be unaffected at this time. Technicians are looking into the issue. Time to resolution is unknown. Apologies for the inconvenience.
Aug 20, 15:38 CDT
Resolved - The website is fully functional again.
Aug 20, 11:12 CDT
Identified - Missouri.edu website is experience degraded service. Technicians are working to resolve the issue.
Aug 20, 08:38 CDT
Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019
Resolved - This incident has been resolved.
Aug 16, 10:08 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 15, 14:54 CDT
Identified - CBORD CS Gold is experiencing degraded functionality with door access in multiple locations. The vendor has identified the issue and is actively working on a solution.
Aug 14, 14:12 CDT
Aug 15, 2019
Completed - The scheduled maintenance has been completed.
Aug 15, 07:21 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 09:00 CDT
Scheduled - The teaching cluster (Clark) will be down for maintenance beginning 8/14/2019 around 9:00 AM. We do not have an anticipated outage length for this window yet, but will provide further communications.
Aug 12, 09:49 CDT
Aug 14, 2019
Resolved - This incident has been resolved.
Aug 14, 15:27 CDT
Identified - Cherwell Service is experiencing degraded service due to vendor connectivity issues. They have identified the issue and continue to actively apply a resolution.
Aug 14, 10:16 CDT
Aug 13, 2019
Box
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Aug 13, 14:57 CDT
Investigating - Customers are reporting Box logins are failing. Technicians are looking into the issue.
Aug 13, 14:12 CDT
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Aug 13, 08:46 CDT
Monitoring - International has been restored. Technicians will continue to monitor the situation.
Aug 1, 15:01 CDT
Investigating - Currently international dialing is unavailable. CenturyLink has been engaged and is investigating the issue.
Jul 26, 14:59 CDT
Aug 12, 2019
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Aug 12, 15:19 CDT
Investigating - Qualtrics is currently experiencing login issues. We are working with Qualtrics to resolve the issue and hope to have a resolution soon.
Aug 12, 15:07 CDT
Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.