University of Missouri
IT System Status
Identified - Mobile devices using the Outlook mobile app may have problems syncing new messages. Technicians are working on a resolution.
The default mail apps on mobile devices is not experiencing this issue.
Feb 10, 14:36 CST
Update - “The Exchange Messaging team was successfully able to get Hybrid Modern Authention (HMA) functioning with 0365 and on Premise Exchange 2016. Outlook clients are currently working as expected, however, we have seen the default email address being used for the default username during the initial login prompt from 0365. This is a known issue when the primary SMTP address and the User Principal Name (UPN) do not match. During this prompt all users must select “Use Different Account” and use their UserName@umsystem.edu to login. If that does not work, please reboot the workstation and try again.

Additionally, OWA is currently not working as expected due to a technical issue with setting up the service with 0365. The Messaging team is has a case open with Microsoft 0365 services. We will provide updates as we continue to investigate.”
Jan 8, 05:21 CST
Monitoring - As of January 8, 2020 faculty and staff will log into their email account with “username@umsystem.edu”. The email address does not change, just the log on. In addition, some email apps that previously worked may no longer work. An additional passcode (multi-factor authentication) will not be immediately required, but will be added in the near future. For more information, visit our O365/MFA Implementation FAQs, https://www.umsystem.edu/ums/is/infosec/0365mfa-implementation-faqs
Jan 6, 14:47 CST

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS ? Operational
myZou ? Operational
Faculty/Staff Email ? Operational
Student Email ? Operational
TigerWiFi ? Operational
Wired Network ? Operational
Phone Services ? Operational
PrintSmart ? Operational
PeopleSoft Finance ? Operational
UM Web Applications ? Operational
PeopleSoft HR ? Operational
Joe'SS ? Operational
MyView ? Operational
PATHway ? Operational
Other MU IT Services ? Operational
Other UM IT Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Lewis Cluster Regular Maintenance Scheduled Feb 18, 08:00 - Feb 19, 08:00 CST
Planned maintenance for Lewis cluster 2/18

The Lewis cluster will be offline starting around 8 AM on Tuesday 2/18 for regular monthly maintenance in addition to some work on improving the storage system. Users are encouraged to plan their use of the cluster with this maintenance window in mind.
Posted on Feb 4, 15:20 CST
Past Incidents
Feb 17, 2020

No incidents reported today.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020
Resolved - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Feb 12, 10:45 CST
Monitoring - Technicians have taken corrective action. They will continue to monitor the service performance and ask that any customer issues be reported to Tech Support at 573.882.5000 or by clicking the chat button at doit.missouri.edu during business hours.
Feb 11, 15:27 CST
Investigating - New Incident: Investigating

Experiencing issues with the RNet Network,which has cause the Lewis Cluster to become unavailable. Technicians are investigating.
Feb 11, 15:11 CST
Completed - This service is now fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Feb 12, 10:36 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 21:00 CST
Update - We will be undergoing scheduled maintenance during this time.
Jan 28, 13:32 CST
Update - We will be undergoing scheduled maintenance during this time.
Jan 28, 09:22 CST
Scheduled - Cherwell will be unavailable during vendor maintenance from Thursday 02/06/2020 9 p.m. through Friday 02/07/2020 3 a.m.
Jan 13, 16:04 CST
Feb 9, 2020

No incidents reported.

Feb 8, 2020
Completed - The scheduled maintenance has been completed.
Feb 8, 23:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 18:01 CST
Scheduled - myZou, PATHway, Joe'SS, MyView

February 08, 18:00 – February 08, 23:00 CST

Maintenance Details
Campus Solutions will be unavailable for scheduled maintenance beginning 6:00 PM February 08, 2020 and ending 11:00 PM February 08, 2020. We appreciate your patience while maintenance is being completed.

This scheduled maintenance affects: myZou, Joe'SS, MyView, and PATHway.
Feb 6, 15:11 CST
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Feb 8, 09:33 CST
Investigating - Enterprise and Economy file services are currently in a degraded state. Technicians are investing the issue.
Feb 8, 00:17 CST
Feb 7, 2020
Resolved - This incident has been resolved.
Feb 7, 11:44 CST
Investigating - Technicians are investigating reports of an intermittent network interruption in the Columbia area.
Feb 7, 10:53 CST
Feb 5, 2020

No incidents reported.

Feb 4, 2020

No incidents reported.

Feb 3, 2020
Resolved - This incident has been resolved.
Feb 3, 13:24 CST
Identified - Cognos Production (https://reports.umsystem.edu) is currently experiencing performance issues. Technicians are currently working on this issue and a restart of the service will be required. The service is scheduled to restart at 12:00pm.
Feb 3, 10:00 CST