UM IT Systems Status

IT System Status

MU Connect

Update - MU Connect (Starfish) technical support has identified the root cause of the issue and is currently deploying a fix.
Nov 27, 14:31 CST

Identified - MU Connect (Starfish) is experiencing a partial outage. Appointments are not displaying on user’s calendars and students cannot schedule appointments with advisers. Starfish technical support is aware of the issue and is working to identify the cause.
Nov 27, 12:39 CST

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS Operational

myZou Operational

Faculty/Staff Email Operational

Student Email Operational

TigerWiFi Operational

Wired Network Operational

Phone Services Operational

PrintSmart Operational

PeopleSoft Finance Operational

UM Web Applications Operational

PeopleSoft HR Operational

Joe'SS Operational

MyView Operational

PATHway Operational

Other MU IT Services Operational

Other UM IT Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 14, 2018

No incidents reported today.

Dec 13, 2018

File Services

Resolved - This status can now be lifted and marked resolved. Thank you.
Dec 13, 12:49 CST

Investigating - UMSL users are reporting connectivity issues to Enterprise and Economy file services. Technicians are investigating the issue.
Dec 11, 11:20 CST

Finance Reporting (FSRPT) outage

Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Dec 13, 08:52 CST

Identified - At 8:00am, FSRPT will be refreshed to resolve some data discrepancies due to issues with last night’s processing. The outage time is expected to be an hour. Thank you for your patience.
Dec 13, 07:50 CST

Dec 12, 2018

No incidents reported.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

myZou, PATHway, Joe'SS, MyView

Completed - The scheduled maintenance has been completed.
Dec 9, 08:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 18:00 CST

Scheduled - Campus Solutions service will be unavailable for scheduled maintenance beginning 6:00 PM December 08 and ending 8:00 AM December 09. We appreciate your patience until maintenance is completed.
Dec 6, 12:11 CST

Dec 7, 2018

Self-Service Student Account Moves

Investigating - The AIMS self-service tool for student moves is currently not working. The AIMS team is aware of the issue and working towards a resolution. If you are student and need to move your account please contact Tech Support at 882-5000.
Dec 7, 10:53 CST

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

PeopleSoft Financials - PeopleTools 8.56.06 Upgrade and PUM27 Implementation

Completed - This service is now fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Dec 2, 20:04 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 17:00 CST

Update - We will be undergoing scheduled maintenance during this time.
Nov 26, 14:22 CST

Scheduled - UM PeopleSoft Financials (FSPRD & FSRPT) and UM Finance Web Applications Outage Announcement: PeopleTools 8.56.06 Upgrade and PUM27 Implementation

Outage Period: Friday, November 30, 5:00 pm – Monday, December 3, 6:00 AM

Outage Description: The Financials Production and Reporting Instances (FSPRD & FSRPT) will be unavailable as we upgrade PeopleTools 8.56.06 and apply PUM27 software update. During this time the UM Finance Web Applications will also be down.

What's Affected: Access to the Financials Production (FSPRD) application, Reporting (FSRPT) application and UM Finance Web Applications.

Outage Questions? For assistance, please do not reply to this email as it is sent from an unmonitored account. Instead, we invite you to contact the Finance Support Center (financesupport@umsystem.edu) or your local help desk during its normal business hours.
Nov 26, 14:21 CST

Dec 1, 2018

No incidents reported.

Nov 30, 2018

Personalized Email Address Tool

Identified - The personalized email address tool is currently reporting an error.
Nov 29, 16:12 CST

Subscribe to Incident

About This Site