University of Missouri
IT System Status
Update - “The Exchange Messaging team was successfully able to get Hybrid Modern Authention (HMA) functioning with 0365 and on Premise Exchange 2016. Outlook clients are currently working as expected, however, we have seen the default email address being used for the default username during the initial login prompt from 0365. This is a known issue when the primary SMTP address and the User Principal Name (UPN) do not match. During this prompt all users must select “Use Different Account” and use their UserName@umsystem.edu to login. If that does not work, please reboot the workstation and try again.

Additionally, OWA is currently not working as expected due to a technical issue with setting up the service with 0365. The Messaging team is has a case open with Microsoft 0365 services. We will provide updates as we continue to investigate.”
Jan 8, 05:21 CST
Monitoring - As of January 8, 2020 faculty and staff will log into their email account with “username@umsystem.edu”. The email address does not change, just the log on. In addition, some email apps that previously worked may no longer work. An additional passcode (multi-factor authentication) will not be immediately required, but will be added in the near future. For more information, visit our O365/MFA Implementation FAQs, https://www.umsystem.edu/ums/is/infosec/0365mfa-implementation-faqs
Jan 6, 14:47 CST

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS ? Operational
myZou ? Operational
Faculty/Staff Email ? Operational
Student Email ? Operational
TigerWiFi ? Operational
Wired Network ? Operational
Phone Services ? Operational
PrintSmart ? Operational
PeopleSoft Finance ? Operational
UM Web Applications ? Operational
PeopleSoft HR ? Operational
Joe'SS ? Operational
MyView ? Operational
PATHway ? Operational
Other MU IT Services ? Operational
Other UM IT Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cherwell Maintenance Jan 28, 21:00 - Jan 29, 03:00 CST
Cherwell will be unavailable during vendor maintenance from Tuesday 1/28/2020 9 p.m. through Wednesday 1/29/2020 3 a.m.
Posted on Jan 13, 16:04 CST
Past Incidents
Jan 22, 2020

No incidents reported today.

Jan 21, 2020
Resolved - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Jan 21, 09:26 CST
Identified - The Shibboleth servers are currently experiencing Intermittent sign-in issues. Technicians are working to resolve the issue.
Jan 21, 08:44 CST
Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020
Resolved - All OWA login and redirect issues have been resolved. If you continue to see issues, please contact your local IT Help Desk.
Jan 9, 13:20 CST
Monitoring - The faculty/staff Outlook Web Access is now available. Please use the following URL’s to access webmail:
https://owa.umsystem.edu/owa

https://owa.umsystem.edu/ecp

If you continue to experience issues, please contact your local IT Helpdesk.
Jan 8, 12:27 CST
Identified - The faculty/staff Outlook Web Access is currently unavailable. Technicians are working to resolve the issue. The estimated time to resolution is unknown at this time.
Jan 8, 10:05 CST
Jan 8, 2020
Resolved - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Jan 8, 10:25 CST
Investigating - The Lewis HPC storage system (data and scratch) is currently under heavy load, which is intermittently impacting performance.
Jan 7, 10:41 CST