UM IT Systems Status

IT System Status

TeamDynamix Incident - Investigating performance degradation - 2 June 2025

Update - TeamDynamix (TDX) has opted to revert the recent version of its service for US-based customers who received the update this past weekend due to a technical issue. This rollback specifically affects the group of customers who experienced the new user experience during this particular rollout.

Prior to this weekend, TDX had successfully implemented the new user experience for 30% of its customer base, and the performance issues encountered were not observed during earlier deployments.
Jun 02, 2025 - 12:45 CDT

Update - We are continuing to work on a fix for this issue.
Jun 02, 2025 - 12:45 CDT

Identified - TeamDynamix has provided an update regarding the ongoing service degradation. They are close to resolving the issues impacting the Technician Client and ticketing management system. We will keep you updated on their progress as it unfolds.
Jun 02, 2025 - 10:48 CDT

Investigating - TDX is running slow and technicians are investigating.
Jun 02, 2025 - 08:03 CDT

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS Operational

Faculty/Staff Email Operational

IT Ticketing Application (TeamDynamix) Degraded Performance

Joe'SS Operational

MyView Operational

myZou Operational

MU Connect Operational

Other MU IT Services Operational

Other UM IT Services Operational

PATHway Operational

PeopleSoft Finance Operational

PeopleSoft HR Operational

Phone Services Operational

PrintSmart Operational

Student Email Operational

TigerWiFi Operational

UM Web Applications Operational

Wired Network Operational

Zoom Meetings Operational

Zoom Cloud Recording Operational

Research Software Updates Operational

Windows Operational

Apple Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Hellbender Maintenance Jul `8`, `2025` `08:00`-`17:00` CDT

We will be undergoing scheduled maintenance during this time.
Posted on Jun 10, 2025 - 12:18 CDT

Past Incidents

Jul 3, 2025

No incidents reported today.

Jul 2, 2025

Hellbender IO errors

Resolved - This incident has been resolved.
Jul 2, 23:38 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 19, 14:11 CDT

Investigating - May users are reporting io errors when submitting jobs, we're aware of the issue and will begin investigation soon.
Jun 19, 13:28 CDT

UM PeopleSoft Financials (FSPRD) Planned Maintenance Announcement: Fiscal Year-End Processing

Completed - The scheduled maintenance has been completed.
Jul 2, 07:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 17:00 CDT

Scheduled - Outage Period:
• FSPRD Access: Monday, June 30th, 5:00 pm - Wednesday, July 2 , 7:00 am
• Batch Processing (Daily Processing and MUHC Batch Processing): Tuesday, July 1, ~1:00am - Wednesday, July 2nd, 12:01 am
• Nightly Batch Processing will be unaffected

The Financials Production Instance (FSPRD) will be unavailable while Fiscal Year-End activities are performed. Batch processing will run to completion on Monday evening and then MUHC and Daytime Batch Processing will be canceled until 12:01 am Wednesday July 2nd.

Please note that during this outage FSRPT and UM Web applications will be available:
• The Financials Reporting instance (FSRPT) will still be available.
• UM Web Applications will still be available.

What's Affected: Access to the Financials Production (FSPRD) applications (6/30/25 5:00 PM - 7/2/25 7:00 AM) and batch processing (Daily Processes/MUHC processing canceled Tuesday 7/1/25 12:01 AM until Wednesday 7/2/25 at 12:01 AM).
Jun 26, 09:15 CDT

Jul 1, 2025

No incidents reported.

Jun 30, 2025

Jun 29, 2025

PeopleSoft - Network Infrastructure

Completed - The scheduled maintenance has been completed.
Jun 29, 04:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 00:00 CDT

Scheduled - Maintenance will be performed on underlying network infrastructure. No impact is expected.
Jun 27, 15:30 CDT

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

File Storage - Columbia Isilon

Completed - The scheduled maintenance has been completed.
Jun 25, 22:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 17:00 CDT

Scheduled - Service will be undergoing maintenance. No interruption of service is expected.
Jun 24, 07:29 CDT

Simphony servers OS updates

Completed - The scheduled maintenance has been completed.
Jun 25, 07:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 04:00 CDT

Scheduled - Micros Simphony Point of Sale system will be offline Wednesday, June 25, 2025 from 4am to 7am for scheduled maintenance. Dining registers at Mizzou and MS&T will continue to function in offline mode. We appreciate your patience during this process.
Jun 24, 16:39 CDT

Jun 24, 2025

Backup - DoIT Avamar Backup Service

Completed - The scheduled maintenance has been completed.
Jun 24, 17:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 07:00 CDT

Scheduled - Service will be undergoing maintenance. Restore functionality will be paused for the duration of the upgrade. No other impact expected.
Jun 23, 15:59 CDT

Cognos production is currently not allowing logins

Resolved - Cognos Production Server is now functioning properly.
Jun 24, 11:21 CDT

Investigating - Technicians are addressing the issue.
Jun 24, 11:05 CDT

PrintSmart Pharos (Student Printing)

Completed - The scheduled maintenance has been completed.
Jun 24, 07:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 05:01 CDT

Scheduled - PrintSmart Pharos (Student Printing) will be offline June 24, 2025 05:00 AM – 7:00 AM during the CBORD CS Gold upgrade. Student printing will not be available during this time. We appreciate your patience during this process.
Jun 23, 10:21 CDT

CBORD CS Gold Upgrade

Completed - The scheduled maintenance has been completed.
Jun 24, 07:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 05:00 CDT

Scheduled - CBORD CS Gold will be offline for scheduled maintenance June 24, 2025 05:00 AM – 7:00 AM. Doors and financial transactions will continue to function in offline mode. PrintSmart student printing will not be available during this time. We appreciate your patience during this process.
Jun 23, 10:20 CDT

Jun 23, 2025

No incidents reported.

Jun 22, 2025

File Storage - Columbia Isilon

Completed - The scheduled maintenance has been completed.
Jun 22, 12:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 18:00 CDT

Scheduled - Service will be undergoing maintenance. No interruption of service is expected.
Jun 18, 13:42 CDT

Jun 21, 2025

Jun 20, 2025

No incidents reported.

Jun 19, 2025

AIMS Licensing Issue

Resolved - This incident has been resolved.
Jun 19, 12:23 CDT

Identified - An issue was identified when users were identified incorrectly for removing their Microsoft license. Technicians are working to resolve the issue quickly.
Jun 19, 09:54 CDT

About This Site

Scheduled Maintenance

Hellbender Maintenance Jul 8, 2025 08:00-17:00 CDT

Past Incidents

Hellbender Maintenance Jul `8`, `2025` `08:00`-`17:00` CDT