University of Missouri
IT System Status
Identified - “The Exchange Team has received reports this morning of AutoDiscover and certificate prompts from some Outlook clients. It was determined that one of the certificate auto-renew processes on the Exchange servers inadvertently removed the AutoDiscover service from the main Mail.umsystem.edu certificate. This has been corrected. If any users continue see issues, please have them restart their Outlook client or contact the Help Desk if they continue to see issues.”
May 19, 09:46 CDT
Monitoring - MOspace https://mospace.umsystem.edu/ and the MU library website https://library.missouri.edu/ have resumed normal operation. Technicians continue to investigate issues with the UM Digital library https://dl.mospace.umsystem.edu/
May 11, 21:13 CDT
Investigating - The UM Digital library https://dl.mospace.umsystem.edu/ MOspace https://mospace.umsystem.edu/ and the MU library website https://library.missouri.edu/ are currently unavailable. Technicians are looking into the issue. Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience.
May 11, 20:39 CDT
Monitoring - A fix has been implemented and the voicemail to email service is now functioning normally. DoIT will continue to monitor the service through the weekend. If you experience issues with the service please contact Tech Support at 573-882-5000.
Apr 30, 10:20 CDT
Update - The unified communications service forwarding voicemail messages to email accounts is currently experiencing issues with delivery to email accounts. Voicemail messages remain accessible by using the phone or web portal access methods. UC Engineers continue to work with the vendor to restore the service.

To check voicemails in the interim, please visit https://doit.missouri.edu/services/voice/voicemail/accessing-voicemail/ for instructions to do so.
Apr 30, 09:05 CDT
Investigating - The unified communications service forwarding voicemail messages to email accounts is currently experiencing issues with delivery to email accounts. Voicemail messages remain accessible by using the phone or web portal access methods. UC Engineers are currently working with the vendor to restore the service.
Apr 29, 15:37 CDT
Monitoring - A fix has been implemented but may require the user to sign out and sign in to the client. Technicians are continuing to monitor.
Apr 13, 14:47 CDT
Investigating - Some Jabber users are currently experiencing issues with the service. Many users have resolved the issue by signing out and signing in to the client. Technicians are currently working on the issues.
Apr 13, 09:44 CDT

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS ? Operational
myZou ? Operational
Faculty/Staff Email ? Operational
Student Email ? Operational
TigerWiFi ? Operational
Wired Network ? Operational
Phone Services ? Degraded Performance
PrintSmart ? Operational
PeopleSoft Finance ? Operational
UM Web Applications ? Operational
PeopleSoft HR ? Operational
Joe'SS ? Operational
MyView ? Operational
PATHway ? Operational
Other MU IT Services ? Operational
Other UM IT Services ? Operational
Zoom Meetings Operational
Zoom Cloud Recording Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 15, 2021

No incidents reported today.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021
Resolved - This incident has been resolved.
Jun 11, 10:11 CDT
Identified - Details
Title: Some users may experience a "select a certificate" prompt within Microsoft Teams
User Impact: Users may experience a "select a certificate" prompt within Microsoft Teams.
Current status: We've determined a recent deployment, designed to improve service performance, is inadvertently causing impact. We're reverting the update while we monitor the affected environment to validate that it resolves the issue.
Scope of impact: Impact is specific to users who are served through the affected infrastructure in North America.
Jun 10, 09:33 CDT
Jun 10, 2021
Jun 9, 2021

No incidents reported.

Jun 8, 2021
Completed - The June maintenance for the Lewis cluster has been completed and the login node is back open. Please send any issues to mudoitrcss@missouri.edu
Jun 8, 12:31 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 08:00 CDT
Scheduled - Routine maintenance for Lewis is to begin at 8 AM on Tuesday 6/8/21
Jobs will run if they are scheduled to complete before the maintenance window begins and jobs will start again once the maintenance is complete. Users of Lewis are encouraged to plan their use of the cluster with this maintenance window in mind.
Jun 4, 09:59 CDT
Jun 7, 2021
Completed - The scheduled maintenance has been completed.
Jun 7, 17:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 17:30 CDT
Scheduled - Perceptive Content (aka ImageNow, WebNow) will be down for a major system upgrade starting at 5:30 PM Thursday June 3. The system will be unavailable until 7:30 AM Monday June 7. For those that use the Perceptive Content Client, a new version of the Client will be pushed out to your system during the upgrade. You must have the new client in order to access the upgraded Perceptive Content. For those who use WebNow, this will be replaced by a new interface called Content Apps. A link to that interface will be sent to you once it is available for use. The old WebNow application will not work after the upgrade and the link will take you to Content Apps. For those who use Experience, Content Apps is the new (much improved) version and a link to it will be sent to you once it is available for use. For questions, please email EnterpriseWorkflowApps@umsystem.edu
Jun 1, 17:28 CDT
Resolved - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Jun 7, 16:16 CDT
Monitoring - Technicians have taken corrective action. They will continue to monitor the service performance and ask that any customer issues be reported to the Help Desk at 573.882.5000 or by clicking the chat button at doit.missouri.edu during business hours.
Jun 7, 14:13 CDT
Investigating - Cherwell Service Management is degraded. Technicians are looking into the issue. Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience.
Jun 7, 12:30 CDT
Jun 6, 2021

No incidents reported.

Jun 5, 2021
Completed - The scheduled maintenance has been completed.
Jun 5, 14:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 07:00 CDT
Scheduled - Outage Period: Saturday, June 5th 2021, 7:00 AM – 2:00 PM

Outage Description: The PS Human Resources Production (MyHR/HRPRD) and Reporting (HRRPT) Instances will be unavailable while technicians upgrade PeopleSoft HCM(HR) systems. Please note that the HR Web Applications will also be unavailable due to the systems being down.

What's Affected: Access to PS Human Resources Production (MyHR/HRPRD), Reporting (HRRPT), and Web Applications.
Jun 3, 11:26 CDT
Completed - The scheduled maintenance has been completed.
Jun 5, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 08:04 CDT
Scheduled - Tableau Production (https://tableau.umsystem.edu) will be unavailable for schedule maintenance on Saturday, June 5, 2021 from 8:00am – 12:00pm.
Jun 3, 14:14 CDT
Jun 4, 2021
Resolved - This incident has been resolved.
Jun 4, 06:43 CDT
Investigating - An issue has been found with the reporting feature of the Simphony Point-of-Sale. All other parts of the system are working normally. Technicians are investigating the issue.
May 12, 15:56 CDT
Completed - The scheduled maintenance has been completed.
Jun 4, 06:41 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 04:31 CDT
Scheduled - Simphony Point-of-Sale will be offline for scheduled maintenance June 4, 2021 04:30-07:00 AM. Dining registers at Mizzou and MS&T will continue to function in offline mode. We appreciate your patience during this process.
Jun 3, 14:13 CDT
Jun 3, 2021
Jun 2, 2021
Completed - The Clark maintenance has been completed. Please direct any issues to the RSS team at mudoitrcss@missouri.edu
Jun 2, 11:20 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 09:31 CDT
Scheduled - The teaching cluster (Clark) is going to be under a maintenance period today (6/2/2021). During this time the login node will be unavailable.
Jun 2, 09:23 CDT
Jun 1, 2021

No incidents reported.