University of Missouri
IT System Status
Identified - The vendor has identified the issue and is actively working towards a resolution. They expect it to be resolved with the next update on February 16. If you have a failed transaction while adding funds to your account please do not try again. Contact the Campus Dining Services main office at 573-882-3663 for assistance.
Jan 26, 16:49 CST
Update - We are continuing to investigate this issue.
Jan 22, 21:40 CST
Investigating - GET Funds (tigercardmanager.missouri.edu) is currently experiencing issues with processing deposits. If you receive a failure please do not try to deposit multiple times. The vendor has been notified. We appreciate your patience.
Jan 22, 21:38 CST

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS ? Operational
myZou ? Operational
Faculty/Staff Email ? Operational
Student Email ? Operational
TigerWiFi ? Operational
Wired Network ? Operational
Phone Services ? Operational
PrintSmart ? Operational
PeopleSoft Finance ? Operational
UM Web Applications ? Operational
PeopleSoft HR ? Operational
Joe'SS ? Operational
MyView ? Operational
PATHway ? Operational
Other MU IT Services ? Degraded Performance
Other UM IT Services ? Operational
Zoom Meetings Operational
Zoom Cloud Recording Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 27, 2021

No incidents reported today.

Jan 26, 2021
Resolved - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Jan 26, 19:36 CST
Update - We are continuing to work on a fix for this issue.
Jan 26, 19:35 CST
Identified - Zoom is reporting a partial outage for a subset of users. The Missouri area does not appear to be affected, but other areas may be.

https://status.zoom.us/
Jan 26, 12:42 CST
Jan 25, 2021

No incidents reported.

Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021
Resolved - This incident has been resolved.
Jan 22, 12:29 CST
Monitoring - Cherwell performance is now back to normal.
If you continue to see issues, please contact the help desk.
Jan 21, 12:06 CST
Jan 21, 2021
Resolved - Cherwell performance is now back to normal.
If you continue to see issues, please contact the help desk.
Jan 21, 12:03 CST
Investigating - Cherwell is experiencing some degradation in service.
You may see slow performance or intermittent disruptions in
Service. Technicians are looking into the issue and will update as needed.
Jan 21, 10:57 CST
Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021
Resolved - This incident has been resolved.
Jan 16, 15:22 CST
Monitoring - Jabber is not working for some users. Technicians are currently monitoring and will update as needed.
Jan 16, 14:16 CST
Resolved - This incident has been resolved.
Jan 16, 15:00 CST
Monitoring - Faculty and staff that have had their mailboxes moved to M365 may be experiencing delegate access issues with their calendar.
If you are experiencing that behavior with your migrated account, please be sure to contact your IT support team for assistance.
Jan 14, 14:53 CST
Jan 15, 2021

No incidents reported.

Jan 14, 2021
Jan 13, 2021
Completed - The scheduled maintenance has been completed.
Jan 13, 21:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 20:01 CST
Scheduled - Tableau Server (https://tableau.umsystem.edu) will be unavailable January 13, 2021 8:00pm – 9:00pm for urgent maintenance.
Jan 13, 15:50 CST
Resolved - This incident has been resolved.
Jan 13, 13:55 CST
Investigating - The vendor has reported that there are currently problems with the rich content editor in Canvas, including embedding images and video in Canvas. The vendor is working to fix the problem.
Jan 13, 13:02 CST
Resolved - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Jan 13, 11:36 CST
Monitoring - Technicians have resolved the issue and Clark is fully functional. We will continue to monitor.
Dec 1, 13:41 CST
Update - Clark services are restored and functional, however it is operating in a degraded state. Technicians continue to work towards full service restoration.
Nov 29, 20:57 CST
Update - Technicians have identified the issue and are working on a resolution to restore services. We anticipate services to be restored this evening.
Nov 29, 18:24 CST
Identified - The RCSS team is currently aware of an issue with the teaching cluster (Clark) that results in non-responsiveness.
Nov 29, 14:51 CST
Monitoring - Technicians have identified the issue and have taken corrective action. Technicians will continue to monitor closely.
Nov 17, 07:44 CST
Investigating - The RCSS team is currently aware of an issue with the teaching cluster (Clark) and is working to resolve. There is not a current time estimate as to when Clark will be restored to full functionality.
Nov 13, 12:37 CST
Completed - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Jan 13, 11:35 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 08:01 CST
Scheduled - Planned Clark Maintenance:

Routine maintenance will begin on the Clark cluster, beginning at 8 AM on Wednesday 1/13. During this period the Clark cluster will not be available for users to login. It is expected that the Lewis cluster will be available during this time.

Components affected:
Other MU IT Services
• Clark (Teaching Cluster) users

Start Time: 1/13 8:00 AM
End Time (Tentative): 1/14 8:00 AM
Jan 12, 09:54 CST
Completed - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Jan 13, 06:48 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 04:30 CST
Scheduled - Simphony Point-of-Sale will be offline for scheduled maintenance January 13, 2021 04:30-07:00 AM. Dining registers at Mizzou and MS&T will continue to function in offline mode. We appreciate your patience during this process. (Change Management ticket #3705).
Jan 12, 07:07 CST