University of Missouri
IT System Status
All Systems Operational

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS   ? Operational
myZou   ? Operational
Faculty/Staff Email   ? Operational
Student Email   ? Operational
TigerWiFi   ? Operational
Wired Network   ? Operational
Phone Services   ? Operational
PrintSmart   ? Operational
PeopleSoft Finance   ? Operational
UM Web Applications   ? Operational
PeopleSoft HR   ? Operational
Joe'SS   ? Operational
MyView   ? Operational
PATHway   ? Operational
Other MU IT Services   ? Operational
Other UM IT Services   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 24, 2018
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Sep 24, 09:28 CDT
Investigating - We are receiving reports that the security certificate for UM Web Applications (https://webapps.umsystem.edu) has expired. Technicians have been notified of the issue.
Sep 24, 07:51 CDT
Sep 23, 2018

No incidents reported.

Sep 22, 2018

No incidents reported.

Sep 21, 2018
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Sep 21, 16:12 CDT
Identified - Customers are reporting issues with Remedy slowness and service degrade. Technicians are working on the issue.
Sep 21, 15:15 CDT
Resolved - This incident has been resolved.
Sep 21, 15:07 CDT
Update - A temporary fix is in place that we believe will resolve the issues affecting the network while we work on a permanent solution. A case has been opened with the vendor and is in progress.
Sep 4, 14:03 CDT
Update - The University network is currently experiencing degraded performance. Both wired and wireless appear to be affected. Technicians are aware and investigating. A time to resolution is not currently available.
Sep 4, 11:17 CDT
Investigating - We are receiving reports of network slowness and connectivity issues that appear to be affecting TigerWiFi and TigerWiFi-Guest. Technicians are aware of the problem and are currently investigating.
Sep 4, 09:15 CDT
Sep 20, 2018
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Sep 20, 12:20 CDT
Investigating - Turnitin is currently experiencing an outage. Users may see an Error 503 message when trying to use Turnitin. The vendor is aware and working on resolving the issue.
Sep 20, 11:45 CDT
Sep 19, 2018

No incidents reported.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018
Completed - The scheduled maintenance has been completed.
Sep 16, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 18:00 CDT
Scheduled - This service will be unavailable for scheduled maintenance beginning 6:00 PM September 15, 2018 and ending 12:00 PM September 16, 2018. We appreciate your patience until maintenance is completed.
Sep 12, 09:13 CDT
Sep 14, 2018
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Sep 14, 11:06 CDT
Monitoring - Shibboleth login currently appears to be working as expected. If you continue to have trouble accessing services such as Web Apps, Canvas, or Box, you may need to restart your browser.

Technicians are still investigating at this time.
Sep 14, 08:25 CDT
Investigating - We are receiving reports that users are unable to log into University services that use Shibboleth. This includes services such as Web Apps, Canvas, and Box, among others. Technicians have been notified and are investigating.
Sep 14, 07:43 CDT
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Sep 14, 08:16 CDT
Investigating - SecureAuth is currently investigating SMS delivery issues. A fix has been implemented and we are monitoring the results. Users can also use email or the SecureAuth app to verify identification. For information on installing and using the app please go to the following website: https://www.umsystem.edu/ums/is/infosec/secure_authentication_app
Sep 11, 10:20 CDT
Sep 13, 2018
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Sep 13, 14:05 CDT
Investigating - We are intermittently experiencing a high volume of ‘robocalls’ from a legitimate Chicago area code and exchange (312-803-xxxx). We have been informed the content of these calls and voicemails are in Mandarin Chinese. Technicians are aware of the problem and are currently investigating a mitigation path.
Sep 10, 16:03 CDT
Sep 12, 2018
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Sep 12, 12:08 CDT
Investigating - Customers are reporting issues with this service. Technicians are looking into the issue to determine if there is a problem.
Sep 10, 19:04 CDT