University of Missouri
IT System Status
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 09:05 CDT
Scheduled - Effective March 30, we will eliminate connections from the Employee and Generic groups of the anyconnect.missouri.edu group. As a user of one of those groups, you must do the following to continue to use VPN services:

Disconnect from VPN, and when reconnecting enter vpn.missouri.edu in the connection dialog.

NOTE: Most university resources do NOT require VPN for access: email, Box, PeopleSoft, Zoom, Canvas, etc. During this time of exceptional load, please refrain from using VPN unnecessarily, and disconnect when you complete the task requiring it. Long-standing sessions will be disconnected to free up resources for users who must use VPN to complete tasks.

If you are an employee using a departmental VPN group, this information does not apply to you and you should continue using anyconnect.missouri.edu.
Identified - Mobile devices using the Outlook mobile app may have problems syncing new messages. Technicians are working on a resolution.
The default mail apps on mobile devices is not experiencing this issue.
Feb 10, 14:36 CST
Monitoring - Due to the increasing number of staff needing to work remotely, the address pool for the Employee and Generic VPN groups required an urgent size increase. We’ve remediated as many of the network and host firewall policies as we could find to account for this change, but it is possible that some ancillary host and network firewall policies may have been missed. Please contact the help desk to report any issues accessing specific services from the Employee or Generic VPNs.
Mar 17, 13:44 CDT
Update - “The Exchange Messaging team was successfully able to get Hybrid Modern Authention (HMA) functioning with 0365 and on Premise Exchange 2016. Outlook clients are currently working as expected, however, we have seen the default email address being used for the default username during the initial login prompt from 0365. This is a known issue when the primary SMTP address and the User Principal Name (UPN) do not match. During this prompt all users must select “Use Different Account” and use their UserName@umsystem.edu to login. If that does not work, please reboot the workstation and try again.

Additionally, OWA is currently not working as expected due to a technical issue with setting up the service with 0365. The Messaging team is has a case open with Microsoft 0365 services. We will provide updates as we continue to investigate.”
Jan 8, 05:21 CST
Monitoring - As of January 8, 2020 faculty and staff will log into their email account with “username@umsystem.edu”. The email address does not change, just the log on. In addition, some email apps that previously worked may no longer work. An additional passcode (multi-factor authentication) will not be immediately required, but will be added in the near future. For more information, visit our O365/MFA Implementation FAQs, https://www.umsystem.edu/ums/is/infosec/0365mfa-implementation-faqs
Jan 6, 14:47 CST

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS ? Operational
myZou ? Operational
Faculty/Staff Email ? Operational
Student Email ? Operational
TigerWiFi ? Operational
Wired Network ? Operational
Phone Services ? Operational
PrintSmart ? Operational
PeopleSoft Finance ? Operational
UM Web Applications ? Operational
PeopleSoft HR ? Operational
Joe'SS ? Operational
MyView ? Operational
PATHway ? Operational
Other MU IT Services ? Operational
Other UM IT Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 10, 2020

No incidents reported today.

Apr 9, 2020
Completed - The scheduled maintenance has been completed.
Apr 9, 13:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 12:00 CDT
Scheduled - Cognos Development will be unavailable for scheduled maintenance on Thursday, April 9, 2020 from 12:00pm to 1:00pm.
Apr 7, 15:39 CDT
Apr 8, 2020

No incidents reported.

Apr 7, 2020
Completed - The scheduled maintenance has been completed.
Apr 7, 16:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 13:01 CDT
Scheduled - UM PeopleSoft Campus Solutions CSTST Outage Announcement

Outage Description: The Campus Solutions CSTST instances will be patched with PUM 16 PRP. A notification will be sent when the instances becomes available.

Outage Period: Tuesday, 04/07/2020, 1:00 pm to Tuesday, 04/07/2020, 4:00 pm.

What's affected: Access to the Campus Solutions CSTST environments.

Outage Questions? Please contact your local Help Desk during its normal business hours.
Apr 7, 08:24 CDT
Apr 6, 2020

No incidents reported.

Apr 5, 2020

No incidents reported.

Apr 4, 2020
Completed - The scheduled maintenance has been completed.
Apr 4, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 08:00 CDT
Scheduled - Cognos Production will be unavailable for scheduled maintenance on Saturday, April 4, 2020 from 8:00am to 12:00pm.
Mar 31, 13:58 CDT
Apr 3, 2020

No incidents reported.

Apr 2, 2020
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Apr 2, 18:49 CDT
Investigating - [Investigating] VoiceThread pages are not loading. Voicethread technicians are investigating and expect to have a resolution shortly.

https://voicethread.status.io/
Apr 2, 15:21 CDT
Apr 1, 2020
Resolved - This incident has been resolved.
Apr 1, 12:25 CDT
Monitoring - A fix has been implemented and Canvas technicians are monitoring the results.
Mar 30, 14:29 CDT
Identified - Users are running into longer than normal load times within Canvas.
Mar 30, 10:14 CDT
Completed - The scheduled maintenance has been completed.
Apr 1, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 08:00 CDT
Scheduled - Cognos Development will be unavailable for scheduled maintenance on Wednesday, April 1, 2020 from 8:00am to 12:00pm.
Mar 30, 13:09 CDT
Mar 31, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020
Completed - The scheduled maintenance has been completed.
Mar 28, 23:59 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 18:00 CDT
Scheduled - myZou, PATHway, Joe'SS, MyView

March 28, 18:00 – March 28, 23:59 CDT

Maintenance Details
This service will be unavailable for scheduled maintenance beginning 6:00 PM March 28 and ending 11:59 PM March 28. We appreciate your patience until maintenance is completed.

This scheduled maintenance affects: myZou, Joe'SS, MyView, and PATHway.
Mar 26, 13:11 CDT
Mar 27, 2020
Resolved - Issues with Skype/Lync have been resolved. The service is fully operational.
Mar 27, 16:03 CDT
Identified - We’ve identified an issue on one of the front-end servers; within the next few minutes we will be rebooting the server to correct the issue. Any users connected to this server will experience a brief Skype outage.
Mar 16, 10:22 CDT
Investigating - Users may have experienced impact when trying to use Group messaging using Skype for Business.

Service: On-premise Skype
Feature: Group messaging
Mar 16, 09:35 CDT