UM IT Systems Status

IT System Status

Jabber Certificate problem

Monitoring - Technicians have taken corrective action. They will continue to monitor the service performance and ask that any customer issues be reported to the Help Desk at 573.882.5000 or by clicking the chat button at doit.missouri.edu during business hours.
Sep 02, 2022 - 14:15 CDT

Identified - Jabber Certificate prompts are being reported across the University and by customers working from home, Technicians are investigating
The estimated time to resolution is unknown.
Sep 02, 2022 - 10:47 CDT

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS Operational

myZou Operational

Faculty/Staff Email Operational

Student Email Operational

TigerWiFi Operational

Wired Network Operational

Phone Services Degraded Performance

PrintSmart Operational

PeopleSoft Finance Operational

UM Web Applications Operational

PeopleSoft HR Operational

Joe'SS Operational

MyView Operational

PATHway Operational

Other MU IT Services Operational

Other UM IT Services Operational

Zoom Meetings Operational

Zoom Cloud Recording Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 7, 2022

No incidents reported today.

Oct 6, 2022

No incidents reported.

Oct 5, 2022

Issues with Cherwell

Resolved - This incident has been resolved.
Oct 5, 12:27 CDT

Update - We are continuing to investigate this issue.
Oct 5, 11:54 CDT

Investigating - Users are reporting issues with Cherwell. Technicians are looking into the issue. Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience.
Oct 5, 11:53 CDT

AIMS (Data Issue)

Resolved - Email clients will update automatically to show team calendars, if needed sooner, users can manually re-download the address book in their email client.
Oct 5, 09:47 CDT

Investigating - AIMS (Data Issue)

An Issue with data that AIMS uses caused the Manager field for users to be blank. A fix is being worked on now.
Oct 3, 16:03 CDT

Oct 4, 2022

No incidents reported.

Oct 3, 2022

Identified issue with webapps.umsystem.edu menu

Resolved - This incident has been resolved.
Oct 3, 09:30 CDT

Investigating - The Division of IT is actively working on an issue related to webapps.umsystem.edu menu. Time to resolution is unknown at this time. Thanks for your patience.
Oct 3, 08:25 CDT

CBORD CS Gold maintenance

Completed - The scheduled maintenance has been completed.
Oct 3, 07:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 05:01 CDT

Scheduled - CBORD CS Gold will be offline for scheduled patching and maintenance October 3, 2022 05:00 AM – 07:00 AM. Doors and financial transactions will continue to function in offline mode. PrintSmart student printing will not be available during this time. We appreciate your patience during this process.
Sep 29, 14:13 CDT

PrintSmart Pharos (Student Printing)

Completed - The scheduled maintenance has been completed.
Oct 3, 07:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 05:00 CDT

Scheduled - PrintSmart Pharos (Student Printing) will be offline October 3, 2022 05:00 AM – 07:00 AM during the CBORD CS Gold patching and maintenance. Student printing will not be available during this time. We appreciate your patience during this process.
Sep 29, 14:14 CDT

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

Lewis Cluster Degraded Performance

Resolved - This incident has been resolved.
Sep 28, 08:59 CDT

Investigating - We are investigating issues with our login node that may impact performance. Our technicians are investigating.
Sep 26, 14:31 CDT

Sep 27, 2022

No incidents reported.

Sep 26, 2022

PrintSmart Pharos (Student Printing)

Completed - The scheduled maintenance has been completed.
Sep 26, 07:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 05:00 CDT

Scheduled - PrintSmart Pharos (Student Printing) will be offline September 26, 2022 05:00 AM – 07:00 AM during the CBORD CS Gold maintenance. Student printing will not be available during this time. We appreciate your patience during this process.
Sep 25, 08:04 CDT

CBORD CS Gold maintenance

Completed - The scheduled maintenance has been completed.
Sep 26, 07:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 05:00 CDT

Scheduled - CBORD CS Gold will be offline for scheduled maintenance September 26, 2022 05:00 AM – 07:00 AM. Doors and financial transactions will continue to function in offline mode. PrintSmart student printing will not be available during this time. We appreciate your patience during this process. (Change Management ticket #6448).
Sep 25, 08:04 CDT

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.