UM IT Systems Status

IT System Status

Move-In Application

Investigating - There is presently a known issue with the Move-In Application. Residential Life and the Division of IT are aware of the issue. Technicians are investigating the problem and searching for a resolution at this time. The portal is expected to be up and operational on July 8th, please keep an eye on this status page for any further updates.
Jul 2, 13:26 CDT

Identified - This service will be unavailable through July 8 at 1 pm at which time it will be live again. We appreciate your patience until maintenance is completed.
Jul 2, 13:24 CDT

Investigating - We have identified an error in the Move-In application. Technicians are currently investigating this but the application is not functioning properly.
Jul 1, 10:20 CDT

Microsoft Teams

Investigating - User Impact: Some users may be unable to access the Teams service or some of its features.

More info: Users may also experience issues joining Teams meetings.
Jun 11, 10:04 CDT

Cognos Development Environment

Investigating - The Cognos Development Environment is currently experiencing intermittent degraded performance. Technicians are analyzing the issue.
Jun 11, 10:02 CDT

PS Human Resources Reporting (HRRPT)

Identified - Technicians have identified an issue with missing queries in HRRPT and working to correct the problem. We are expecting this issue to be resolved by tomorrow (6/9/2020) morning.
Jun 8, 14:38 CDT

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS Operational

myZou Operational

Faculty/Staff Email Operational

Student Email Operational

TigerWiFi Operational

Wired Network Operational

Phone Services Operational

PrintSmart Operational

PeopleSoft Finance Operational

UM Web Applications Operational

PeopleSoft HR Operational

Joe'SS Operational

MyView Operational

PATHway Operational

Other MU IT Services Partial Outage

Other UM IT Services Operational

Zoom Meetings Operational

Zoom Cloud Recording Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 4, 2020

No incidents reported today.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

VitalSource eBooks

Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Jul 2, 13:26 CDT

Monitoring - VitalSource has implemented a fix that has restored service to users. They continue to monitor for further issues.
Jun 29, 12:09 CDT

Identified - VitalSource eBooks are not available. Any user trying to access an eBook using VitalSource directly or through Canvas will receive an error message. The vendor has identified the issue and is working on a resolution.

https://status.vitalsource.com/incidents/y933j8lfb9
Jun 29, 11:14 CDT

UM PeopleSoft Financials (FSPRD)

Completed - The scheduled maintenance has been completed.
Jul 2, 06:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 17:00 CDT

Scheduled - The Financials Production Instance (FSPRD) will be unavailable while Fiscal Year-End activities are performed.

Outage period: Tuesday, June 30th, 5:00 pm - Thursday, July 2, 6:00 am

Please note that during this outage FSRPT and UM Web applications will be available:
• The Financials Reporting instance (FSRPT) will still be available.
• UM Web Applications will still be available.
Jun 26, 07:56 CDT

Jul 1, 2020

Jun 30, 2020

Jun 29, 2020

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020

Mizzou North/Rusk Internet Issues

Resolved - Power has been restored.
Jun 26, 20:35 CDT

Investigating - Mizzou North is experiencing a power issue, which will effect network connectivity there and at Rusk Rehabilitation Hospital. Technicians from the City of Columbia are working to restore power.
Jun 26, 20:23 CDT

Jun 25, 2020

No incidents reported.

Jun 24, 2020

No incidents reported.

Jun 23, 2020

No incidents reported.

Jun 22, 2020

No incidents reported.

Jun 21, 2020

Resolved - This incident has been resolved.
Jun 21, 18:50 CDT

Investigating - "We are experiencing some delays with Email routing between Cerner and UM. We believe a networking outage is contributing to the behavior. Exchange and Networking resources are actively investigating this issue. We will provide additional updates as we learn more."
Jun 21, 10:46 CDT

Cherwell Login

Resolved - This incident has been resolved.
Jun 21, 16:13 CDT

Investigating - Unable to log into Cherwell at this time.
Technicians are looking into the cause and will send update when they are available
Jun 21, 13:19 CDT

Phone Issues

Investigating - All Contact Centers and Auto Attendants are having issues being dialed from Internal Cisco numbers. External Calls to these numbers appear to be working as expected.

Technicians are investigating the issue.
Jun 21, 08:05 CDT

Cherwell Log In Issue

Investigating - Unable to log into Cherwell at this time.
Technicians are looking into the cause and will send update when they are available.
Jun 21, 07:58 CDT

Jun 20, 2020

No incidents reported.

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