Division of IT | Tech Support
University of Missouri
IT System Status

All Systems Operational

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS ? Operational
Faculty/Staff Email ? Operational
IT Ticketing Application (TeamDynamix) ? Operational
Joe'SS ? Operational
MyView ? Operational
myZou ? Operational
MU Connect Operational
Other MU IT Services ? Operational
Other UM IT Services ? Operational
PATHway ? Operational
PeopleSoft Finance ? Operational
PeopleSoft HR ? Operational
Phone Services ? Operational
PrintSmart ? Operational
Student Email ? Operational
TigerWiFi ? Operational
UM Web Applications ? Operational
Wired Network ? Operational
Zoom Meetings Operational
Zoom Cloud Recording Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Hellbender Maintenance May 13, 2025 08:00-17:00 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Apr 08, 2025 - 16:50 CDT
Apr 20, 2025

No incidents reported today.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
Cable TV outage
Resolved - This incident has been resolved.
Apr 17, 13:04 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 17, 06:22 CDT
Investigating - Campus cable has had a fiber line that is affecting our cable TV feed from MediaCom. We have no estimate on when this will be fixed.
Apr 16, 12:55 CDT
Apr 16, 2025
Jamf Pro Partial Outage
Resolved - This incident has been resolved.
Apr 16, 18:00 CDT
Monitoring - UPDATE: We have resolved all Production instances in all regions at this time. We still have some ongoing restarts in our non-production environments, including sandbox, trial, and betas. At this time, we will monitor the situation closely for the next hour before resolving the incident to ensure all systems are functional. Again, we apologize and greatly appreciate your patience during the incident.
Apr 16, 13:41 CDT
Investigating - An infrastructure issue has been identified and a fix is being worked on currently. At this time we do not have an estimated time of resolution, however all teams have been engaged to address the issue. We apologize for and inconveniences this has caused.
Apr 15, 16:13 CDT
Partial Zoom Meetings Outage
Resolved - All Zoom Services have been restored. If you are still having issues, please reach out to teachingtools@umsystem.edu for assistance.
Apr 16, 16:57 CDT
Monitoring - Zoom is reporting that service has been restored. They are continuing to monitor the situation and will update when it is fully resolved.
Apr 16, 16:07 CDT
Identified - Zoom has identified the issue with Zoom Meetings and is working to resolve it. Services are starting to recover.
Apr 16, 15:29 CDT
Investigating - Users are reporting issues with Zoom Meeting. Zoom is currently investigating the issue which is affecting multiple services including Zoom Meetings. Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience.
Apr 16, 14:30 CDT
Apr 15, 2025
Apr 14, 2025
Incoming call issue
Resolved - This incident has been resolved.
Apr 14, 09:10 CDT
Monitoring - Technicians have taken corrective action. They will continue to monitor the service performance and ask that any customer issues be reported to the Help Desk at 573.882.5000 or by clicking the chat button at doit.missouri.edu during business hours.
Apr 12, 10:36 CDT
Investigating - An issue affecting incoming calls to AutoAttendants and Contant Centers has been identified. Technicians are investigating.
Apr 11, 18:51 CDT
TeamDynamix (TDX) now live for Division of IT issues reporting & service requests
Resolved - Go live for TeamDynamix was successful. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Apr 14, 08:06 CDT
Monitoring - TeamDynamix (TDX) is now live for Division of IT. Customers should now go to https://tdx.umsystem.edu/TDClient/36/DoIT/Home/ to report issues and request IT services and can refer to the FAQs https://tdx.umsystem.edu/TDClient/36/DoIT/KB/ArticleDet?ID=1203 article for general information on creating a ticket.
Mar 24, 07:44 CDT
Questasim Software Unavailable
Resolved - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Apr 14, 07:50 CDT
Identified - The Questasim software is currently unavailable for use. IT is actively working with the vendor to resolve the issue. We apologize for the inconvenience.
Apr 10, 13:00 CDT
Apr 13, 2025
Cognos Production and Development Maintenance
Completed - The Cognos environments are now available.
Apr 13, 09:27 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 08:00 CDT
Scheduled - Cognos Production and Development environments will be unavailable Sunday morning, April 13 from 8:00 potentially until noon for security patching. We appreciate your patience until maintenance is completed.
Apr 11, 09:35 CDT
Panopto Maintenance
Completed - The scheduled maintenance has been completed.
Apr 13, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 21:00 CDT
Scheduled - On Saturday, April 12th, 2025, Panopto will take the NA cloud offline at 21:00 to perform updates to the Panopto Database. During this time the site will be inaccessible. Maintenance is scheduled to take 3 hours. This action will help improve the overall stability and capacity of the Panopto NA cloud infrastructure. We appreciate your patience until maintenance is completed.
Apr 11, 08:37 CDT
Apr 12, 2025
Apr 11, 2025
Apr 10, 2025
Sharepoint On Premise Sites
Resolved - This incident has been resolved.
Apr 10, 11:41 CDT
Identified - Due to an UMSL fiber outage, SharePoint on premise sites (including locker sites) may be unavailable. Technicians were able to restore one of the fiber routes this afternoon, but additional repairs to the second will continue tomorrow.
Apr 9, 16:33 CDT
Apr 9, 2025
Cherwell Could be unavailable April 9 from 8pm to 9pm
Completed - The scheduled maintenance has been completed.
Apr 9, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 20:00 CDT
Scheduled - The Cherwell system could be unavailable from 8 to 9pm this evening for installation of new SSL authentication certificates which communicate with Shibboleth.
Apr 9, 10:48 CDT
myVITA and RPT outage notice
Resolved - This incident has been resolved.
Apr 9, 11:51 CDT
Monitoring - A new login link has been provided by the vendor. Please include this link in the post, as access has been restored through that link specifically.
https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fiam-api.interfolio.com%2Fusers%2Fsso_redirect%3Ftenant_id%3D16081&data=05%7C02%7Cmulcaheyj%40missouri.edu%7C1c2b2435547047c4391e08dd761f3cde%7Ce3fefdbef7e9401ba51a355e01b05a89%7C0%7C0%7C638796598712762750%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=F690%2FPKnTDbnFL56prGTJJm8FhzxedMDHoDD%2BmO0QF0%3D&reserved=0
Apr 7, 17:01 CDT
Investigating - The faculty data and evaluation systems myVITA and RPT are currently experiencing an outage. When logging in users will see a message “503 Service Temporarily Unavailable.”
Apr 7, 08:36 CDT
Apr 8, 2025
Hellbender Maintenance
Completed - The scheduled maintenance has been completed.
Apr 8, 16:40 CDT
Verifying - Verification is currently underway for the maintenance items.
Apr 8, 15:18 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 08:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 11, 12:22 CDT
Apr 7, 2025
Apr 6, 2025

No incidents reported.

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