UM IT Systems Status

IT System Status

Faculty/Staff email

Identified - In response to customers seeing password prompts in Outlook, we will be doing urgent maintenance on Exchange and the UMAD domain controllers.

We will be doing graceful failovers so there should not be an email outage, however some users may experience an Outlook pop-up to reauthenticate.

If you continue to experience issues, please contact the Helpdesk.
Nov 13, 11:13 CST

International Tax Navigator (TaxNav)

Investigating - The International Tax Navigator (TaxNav) software is having unplanned outage, technician is investigating the issue.
Nov 11, 10:40 CST

Outlook Web Access

Investigating - Technicians continue to work with vendors to find a permanent solution to OWA timeouts.
Oct 31, 09:11 CDT

Monitoring - Technicians have made some changes so help alleviate time-outs of OWA and an error that appears when trying to set time-zone. We are continuing to monitor.
Oct 21, 08:35 CDT

Identified - Some users are experiencing difficulties using Outlook Web Access. Timeouts and issues using the Light Version of OWA have been observed. Technicians are working on a resolution. If possible, please use Outlook rather than OWA until issue is resolved. This status will be updated when more information is available
Oct 8, 11:01 CDT

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS Operational

myZou Operational

Faculty/Staff Email Degraded Performance

Student Email Operational

TigerWiFi Operational

Wired Network Operational

Phone Services Operational

PrintSmart Operational

PeopleSoft Finance Operational

UM Web Applications Operational

PeopleSoft HR Operational

Joe'SS Operational

MyView Operational

PATHway Operational

Other MU IT Services Operational

Other UM IT Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 14, 2019

No incidents reported today.

Nov 13, 2019

Turnitin

Resolved - Turnitin has issued an all clear. Service was fully restored by 12:41 p.m. CST.
Nov 13, 13:18 CST

Investigating - Turnitin reported experiencing an ongoing service disruption about 10:30 a.m. CST, November 13. During this time, you may find that you are unable to make a submission or that uploading submissions takes longer than expected.
Nov 13, 11:14 CST

Nov 12, 2019

RCSS Lewis Cluster Planned Maintenance 11/11/2019

Completed - This service is now fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Nov 12, 10:41 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 08:00 CST

Scheduled - We are scheduling a short maintenance window for Monday November 11th to add more GPUs to the Lewis Cluster and do some work on the Research Network in anticipation of adding the HPC6 rack.
There will also be changes to the Gpu and gpu4 partitions along with access to the BioCompute partition. Some jobs may need to be canceled and resubmitted after the maintenance window due to these changes.
Nov 6, 16:45 CST

Nov 11, 2019

CBORD CS Gold

Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Nov 11, 12:23 CST

Monitoring - Services have been restarted and transactions are operating normally. We will continue to monitor the system.
Nov 11, 09:36 CST

Investigating - CBORD CS Gold is experiencing degraded functionality with financial transactions. Transactions are working in Offline mode and will upload to the system when it is resolved. We are investigating the issue.
Nov 11, 09:18 CST

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

Software Anywhere / VDI

Identified - An issue with the hardware has been identified and the outage will continue until replacement parts are delivered tomorrow.
Oct 31, 10:23 CDT

Investigating - Software Anywhere / VDI is currently down. Technicians are currently investigating the issue.
Oct 30, 18:52 CDT

Nov 4, 2019

Box - Issues Uploading and Downloading

Resolved - From https://status.box.com. Resolved - After further monitoring this incident is now considered resolved. Please reach out to Box Support if you continue to have issues with your Box Account https://support.box.com
Nov 4, 16:28 CST

Update - We are continuing to investigate this issue.
Nov 4, 10:58 CST

Investigating - Box support has acknowledged the problem and is working on a solution.tly investigating this issue.
Nov 4, 10:53 CST

Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

Lewis Cluster Experiencing Issues with HPC Storage

Resolved - This service is fully operational.
Nov 1, 16:22 CDT

Monitoring - We believe that the issue with HPC storage has been identified and addressed, but we are continuing to monitor the situation.
Nov 1, 10:30 CDT

Identified - The Lewis cluster is currently experiencing issues with HPC storage. We are looking into this but have no timeline for resolution currently.
Nov 1, 09:48 CDT

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