University of Missouri
IT System Status
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 14:00 CDT
Scheduled - UM System Active Directory Consolidation

Beginning May 2019, the University will migrate faculty, staff, student, and certain retiree user accounts to a single user domain for accessing university applications. This will allow a single method of identification for all application users, reduce complexity in information systems, increase security and help enhance collaboration system wide.

This transition will change how you log in to computing workstations and other University resources

All accounts will be affected. More information can be found here: https://www.umsystem.edu/ums/is/active_directory_consolidation

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS ? Operational
myZou ? Operational
Faculty/Staff Email ? Operational
Student Email ? Operational
TigerWiFi ? Operational
Wired Network ? Operational
Phone Services ? Operational
PrintSmart ? Operational
PeopleSoft Finance ? Operational
UM Web Applications ? Operational
PeopleSoft HR ? Operational
Joe'SS ? Operational
MyView ? Operational
PATHway ? Operational
Other MU IT Services ? Operational
Other UM IT Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
UM PeopleSoft Campus Solutions CSPRD* Outage Announcement

Outage Description: The Campus Solutions CSPRD instances will be patched with PUM 13. A notification will be sent when the instances become available.

Outage Period: Saturday, 06/08/2019, 6:00 pm to Sunday, 06/09/2019, 8:00 am.

What's affected: Access to the Campus Solutions CPRD* environments.

Outage Questions? Please contact your local Help Desk during its normal business hours.
Posted on Jun 6, 07:51 CDT
Outage Period: Friday, June 28th, 5:00 pm - Monday, July 1, 6:00 am
Outage Description: The Financials Production Instance (FSPRD) will be unavailable while Fiscal Year-End activities are performed.
Please note that during this outage FSRPT and UM Web applications will be available:
• The Financials Reporting instance (FSRPT) will still be available.
• UM Web Applications will still be available.
What's Affected: Access to the Financials Production (FSPRD) applications.
Outage Questions? For assistance, please do not reply to this email as it is sent from an unmonitored account. Instead, we invite you to contact the Finance Support Center (financesupport@umsystem.edu) or your local help desk during its normal business hours.
Posted on Jun 24, 08:11 CDT
Past Incidents
Jun 27, 2019

No incidents reported today.

Jun 26, 2019
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Jun 26, 19:08 CDT
Identified - The Division of IT has identified a problem with Cherwell Automated Emails. They are not being sent at this time, technicians are working to resolve the issue.

The estimated time to resolution is unknown.
Jun 26, 18:04 CDT
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Jun 26, 14:08 CDT
Investigating - Customers are reporting issues with this service. Technicians are looking into the issue to determine if there is a problem.
Jun 26, 13:40 CDT
Jun 25, 2019

No incidents reported.

Jun 24, 2019
Resolved - This incident has been resolved.
Jun 24, 13:37 CDT
Investigating - Zoom is currently experiencing an outage. No ETA on a fix but Zoom is aware.

https://status.zoom.us/
Jun 24, 13:37 CDT
Resolved - Message: We believe issues with access to SharePoint sites for UMKC and UMC have been resolved. We continue to work with Microsoft for the UMSL mysharepoint sites.
Jun 24, 13:02 CDT
Investigating - Some customers may be experiencing issues with access to SharePoint sites. The UMSL SharePoint Admins are aware of the issue and are working to find a resolution.
The estimated time to resolution is unknown.
Jun 24, 11:57 CDT
Jun 23, 2019

No incidents reported.

Jun 22, 2019

No incidents reported.

Jun 21, 2019

No incidents reported.

Jun 20, 2019

No incidents reported.

Jun 19, 2019
Resolved - Cherwell Automated Process emails are now flowing normally.
Cherwell emails may be delayed as the backlog gets processed.
Jun 19, 19:31 CDT
Update - We are continuing to work on a fix for this issue.
Jun 19, 19:31 CDT
Identified - Cherwell is experiencing issues sending Automated Emails. Technicians are working to resolve this issue.
Jun 19, 12:25 CDT
Jun 18, 2019
Resolved - Outage is now resolved and services are fully operational.
Jun 18, 11:54 CDT
Investigating - Service is currently unavailable. Technicians are investigating the issue.
Jun 18, 10:43 CDT
Jun 17, 2019

No incidents reported.

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019
Resolved - This incident has been resolved.
Jun 14, 12:26 CDT
Update - We are continuing to investigate this issue.
Jun 14, 10:36 CDT
Investigating - Cognos Production (https://reports.umsystem.edu) is currently experiencing issues connecting to some databases. Technicians are currently investigating.
Jun 14, 10:35 CDT
Jun 13, 2019
Resolved - Cherwell Automation Emails are processing normally.
Jun 13, 15:59 CDT
Monitoring - Cherwell Automation Emails have begun to process. The backlog of email communications to be sent will cause some delays in email communications for new tickets. Processing times will return to normal as soon as the backlog is cleared.
Jun 13, 13:39 CDT
Investigating - Cherwell is experiencing issues sending Automated Emails.
Technicians are working to resolve this issue.
Jun 13, 09:18 CDT