University of Missouri
IT System Status
Monitoring - The HTC storage system is still undergoing an integrity check. After a further assessment we have decided not to re-introduce it into the cluster at this time to reduce the risk of data loss or corruption. We hope the current scan will complete in a few days (the variability in the estimate is high) and will re-assess the situation at that point or give an update.
Apr 16, 16:03 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 12:00 CDT
Scheduled - Outage Period: Friday, April 12 noon to Monday, April 15th, 5:00pm

Outage Description: The Financials Development Instance “FSQA” will be unavailable while Finance PUM 31 is applied to it.

A notification will be sent when the FSQA database and PIA environment becomes available.

What's Affected: Access to the Financials FSQA database.

Outage Questions? Please contact your local Help Desk during its normal business hours. After business hours, e-mail your question to .

• Once QA is patched, migration paths switch to project mode:
o DEV2 QA (Project)
o DEV TST PRD (Current State)
Monitoring - CenturyLink has fixed the affected circuit causing static and put it back into service. The Telecom team will continue to monitor call quality throughout the day and ask that any customer issues be reported to Tech Support at 573.882.5000 or by clicking the chat button at doit.missouri.edu during business hours.
Apr 9, 08:50 CDT
Update - CenturyLink has confirmed there are multiple outages in the state of Missouri causing phone static issues. Their technicians are currently aware of the issue and working to resolve the problem.
Apr 3, 11:53 CDT
Identified - CenturyLink has been contacted regarding this issue. This is leftover from fiber cuts experienced yesterday. Technicians are currently working to resolve the problems.
Apr 1, 14:10 CDT

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS ? Operational
myZou ? Operational
Faculty/Staff Email ? Operational
Student Email ? Operational
TigerWiFi ? Operational
Wired Network ? Operational
Phone Services ? Operational
PrintSmart ? Operational
PeopleSoft Finance ? Under Maintenance
UM Web Applications ? Operational
PeopleSoft HR ? Operational
Joe'SS ? Operational
MyView ? Operational
PATHway ? Operational
Other MU IT Services ? Operational
Other UM IT Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 20, 2019

No incidents reported today.

Apr 19, 2019
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Apr 19, 16:46 CDT
Investigating - Hello, we have had reported issues of Hyperion spinning and not allowing users to work. This was unplanned. We are in the process of reviewing. We will let you know when services have been restored.

WHEN: Today, Friday, April 19, 2019
WHY: To address spinning issue
WHAT: All Applications in Hyperion PRD; Cognos Reports will be available

If you have any questions please contact the system budget office at umsystembudget@umsystem.edu. We apologize for this inconvenience.
Apr 19, 14:47 CDT
Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019
Resolved - This incident has been resolved.
Apr 16, 07:54 CDT
Monitoring - Cherwell Automated Emails are now running but may take a while to catch up and send all messages.
Apr 15, 10:49 CDT
Investigating - Cherwell Automated Emails are not currently running. Technicians are working on the problem.
Apr 15, 08:37 CDT
Completed - The scheduled maintenance has been completed.
Apr 16, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 00:00 CDT
Scheduled - There will be a regular scheduled maintenance for Monday April 15th for patching. Any jobs that are scheduled to complete before Monday April 15th will continue to run, jobs that would complete after this time will not run.
Apr 5, 16:51 CDT
Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Apr 10, 11:49 CDT
Investigating - Customers are reporting 503 server errors when accessing this service. Technicians are looking into the issue to determine if the source of the problem.
Apr 10, 11:28 CDT
Apr 9, 2019
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Apr 9, 15:01 CDT
Monitoring - A fix has been implemented and we are monitoring the results. Please report any further issues to Tech Support at (573) 882-5000.
Apr 5, 17:20 CDT
Identified - Shibboleth is experiencing further issues. Technicians are aware and working to resolve it.
Apr 5, 16:50 CDT
Update - We are continuing to monitor for any further issues.
Apr 4, 15:18 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 4, 15:16 CDT
Update - We are continuing to investigate this issue.
Apr 4, 15:06 CDT
Update - We are continuing to investigate this issue.
Apr 4, 15:04 CDT
Investigating - Technicians are working on the issue.
Apr 4, 14:52 CDT
Apr 8, 2019
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Apr 8, 17:46 CDT
Investigating - Customers are reporting issues with this service. Technicians are looking into the issue to determine if there is a problem.
Apr 8, 09:56 CDT
Apr 7, 2019

No incidents reported.

Apr 6, 2019

No incidents reported.