Identified - While evaluating a vendor solution to an issue with Cognos scheduled reports sending from the generic UM Cognos Reports e-mail address, a series of reports were inadvertently sent out this afternoon We apologize for any inconvenience this may have caused. Steps have been taken to ensure this does not happen again. Please report any new unexpected reports to umdoitedwreports@umsystem.edu and we will investigate.
Feb 12, 15:48 CST
Feb 12, 15:48 CST
Identified - Technicians have identified a problem preventing Internet access through the TigerWiFi-Guest network and are working to resolve it. The TigerWiFi network is unaffected.
Feb 13, 17:29 CST
Feb 13, 17:29 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 12:00 CST
Feb 11, 12:00 CST
Scheduled - UM PeopleSoft Campus Solutions CSQA Outage Announcement
Outage Description: The Campus Solutions CSQA environments will be refreshed from CSPRD and patched with Bundle #52. A notification will be sent when the instances become available.
Outage Period: Monday, 02/11/2019 noon to Thursday, 02/14/2019, 5:00 pm.
What's affected: Access to the Campus Solutions CSQA environments.
Outage Questions? Please contact Wende Waltz (waltzw@umsystem.edu) with questions.
Outage Description: The Campus Solutions CSQA environments will be refreshed from CSPRD and patched with Bundle #52. A notification will be sent when the instances become available.
Outage Period: Monday, 02/11/2019 noon to Thursday, 02/14/2019, 5:00 pm.
What's affected: Access to the Campus Solutions CSQA environments.
Outage Questions? Please contact Wende Waltz (waltzw@umsystem.edu) with questions.
Update - The Cherwell team is continuing to troubleshoot and apply fixes to resolve this problem. So far we have made improvements, but the underlying issues are still present. We are going to begin working on implementing workarounds to alleviate the issues in the short term, while we look for a long term solution.
Feb 8, 16:41 CST
Feb 8, 16:41 CST
Identified - The fix we implemented over the weekend cut the failure rate in half. We are continuing to troubleshoot the remaining issues.
Jan 24, 08:59 CST
Jan 24, 08:59 CST
Update - We will be implementing a fix this weekend that we believe will resolve a portion of the failures we are seeing. We are continuing to troubleshoot the other failures to identify fixes for them as well.
Jan 18, 15:56 CST
Jan 18, 15:56 CST
Update - We attempted a fix yesterday evening, but are still seeing the email problems today. We are continuing to work with our vendor to determine the root cause.
Jan 17, 10:58 CST
Jan 17, 10:58 CST
Investigating - We have observed Cherwell intermittently failing to send ticket resolution emails. Technicians are investigating.
Jan 16, 16:30 CST
Jan 16, 16:30 CST
About This Site
Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.
Canvas LMS
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Operational
myZou
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Operational
Faculty/Staff Email
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Operational
Student Email
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Operational
TigerWiFi
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Partial Outage
Wired Network
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Operational
Phone Services
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Operational
PrintSmart
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Operational
PeopleSoft Finance
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Operational
UM Web Applications
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Operational
PeopleSoft HR
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Operational
Joe'SS
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Operational
MyView
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Operational
PATHway
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Operational
Other MU IT Services
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Operational
Other UM IT Services
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance