University of Missouri
IT System Status
All Systems Operational

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS   ? Operational
myZou   ? Operational
Faculty/Staff Email   ? Operational
Student Email   ? Operational
TigerWiFi   ? Operational
Wired Network   ? Operational
Phone Services   ? Operational
PrintSmart   ? Operational
PeopleSoft Finance   ? Operational
UM Web Applications   ? Operational
PeopleSoft HR   ? Operational
Joe'SS   ? Operational
MyView   ? Operational
PATHway   ? Operational
Other MU IT Services   ? Operational
Other UM IT Services   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 27, 2018

No incidents reported today.

May 26, 2018

No incidents reported.

May 25, 2018
Resolved - The issue affecting voicemail access has been resolved and service is now restored. If you continue to experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu.
May 25, 13:39 CDT
Update - Update: The access issues are currently limited to voicemail login via phone. It is still possible to access voicemail through the Unified Communications Web Inbox, which is available at http://ucvmail.missouri.edu. Additionally, voicemail messages are still sending to linked email addresses as expected.

Technicians continue to work on a resolution, but the ETA is still unknown.
May 25, 10:09 CDT
Identified - There is an issue that is intermittently preventing users from accessing voicemail. Technicians have been notified of the problem and are investigating.

The estimated time to resolution is currently unknown.
May 24, 09:09 CDT
May 24, 2018
Resolved - Secure Transmit functionality has been fully restored. If you experience any further issues, contact Tech Support at 882-5000.
May 24, 15:13 CDT
Identified - The Division of IT has identified a problem with this service. Technicians are working to resolve it.

The estimated time to resolution is unknown .
May 23, 14:55 CDT
May 23, 2018
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
May 23, 16:30 CDT
Identified - It has been brought to our attention that a number of users are experiencing issues logging in to myVITA. The vendor is aware of the issue and has technicians working on a solution. An estimated time for resolution is currently unavailable. We will post updates here as we receive them.
May 23, 12:42 CDT
Resolved - The issues affecting Remedy have been cleared and performance has returned to normal.
May 23, 13:55 CDT
Update - Remedy performance has greatly improved. During the next hour users may experience brief interruptions of service or short periods of time with mildly slow performance as we complete the process to resolve this issue.
May 23, 07:59 CDT
Investigating - The Remedy system is currently experiencing degraded performance. Technicians are looking into this issue. We will send updates on when to expect performance to return to normal.
May 23, 07:40 CDT
Resolved - The Messaging team has concluded their support case with Microsoft regarding intermittent Lync\Skype connection issues. Lync and Skype for Business services are now working as expected. If you continue to see any client side issues, please contact Tech Support at 882-5000.
May 23, 10:07 CDT
Update - We're receiving reports of additional intermittent connectivity issues this morning. Technicians are currently working to resolve this issue.
May 14, 09:45 CDT
Investigating - We are currently experiencing intermittent connectivity and presence issues with Lync 2013 and Skype for Business clients. The Messaging team has opened a case with the vendor to investigate and identify the root cause. For impacted users, we have seen some instances where restarting the Lync\Skype client and relaunching it has resolved the issue. We will continue to provide updates as we receive them from the vendor.
Apr 13, 11:22 CDT
May 22, 2018
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
May 22, 09:56 CDT
Identified - The Division of IT is receiving reports that faculty/staff are receiving "Message Undeliverable" notifications when attempting to email students. A potential cause has been identified and technicians are currently investigating a fix.

The estimated time to resolution is currently unknown.
May 15, 09:30 CDT
May 21, 2018
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
May 21, 14:10 CDT
Investigating - Virtual Desktop (VDI), including Software Anywhere, is experiencing an outage. Technicians are looking into the issue.
May 21, 09:08 CDT
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
May 21, 11:44 CDT
Identified - Perceptive Content (ImageNow) is experiencing degraded performance. File conversion for incoming documents is not working. No documents are lost, but processing is interrupted. A ticket has been opened with the vendor. No estimate for resolution time available at this time. This affects all campuses and hospital.
May 21, 10:53 CDT
May 20, 2018
Completed - The scheduled maintenance has been completed.
May 20, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 00:00 CDT
Scheduled - DNPS will be performing the scheduled Campus core firewall replacement starting at midnight the morning of Sunday May 20th,, continuing for several hours. Connectivity to systems located in the campus data center will experience a brief loss of connectivity at midnight. There will be additional brief interruptions to other areas of the campus network as the implementation proceeds. Technicians will provide status updates as the implementation progresses and when it is complete.
May 18, 15:53 CDT
May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018
Completed - The scheduled maintenance has been completed.
May 16, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 04:30 CDT
Scheduled - This service will be unavailable for scheduled maintenance beginning Wednesday, May 16 at 04:30 AM. Maintenance is expected to end at or around 12:00 PM. We appreciate your patience until maintenance is completed.
May 14, 14:24 CDT
May 15, 2018
Resolved - Service has been restored for JAMF/Casper.
May 15, 13:18 CDT
Investigating - JAMF/Casper is experiencing intermittent issues at this time. We currently working with the vendor on a fix.
May 14, 09:49 CDT
May 14, 2018
Completed - This service is now fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
May 14, 11:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 08:00 CDT
Scheduled - Print Smart is undergoing a planned upgrade at 8:00 AM and will be unavailable for about 90 minutes. An update will be sent when it is complete.
May 14, 07:56 CDT
Resolved - VDI and Software Anywhere are now functioning as expected. If you experience any issues, please contact Tech Support at 882-5000.
May 14, 09:47 CDT
Identified - The Division of IT has identified a problem with this service. Technicians are working to resolve it.

The estimated time to resolution is unknown.
May 13, 17:12 CDT