Division of IT | Tech Support
University of Missouri
IT System Status
All Systems Operational

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS   ? Operational
Blackboard Learn   ? Operational
Faculty/Staff Email   ? Operational
Student Email   ? Operational
TigerWiFi   ? Operational
Wired Network   ? Operational
myZou   ? Operational
PrintSmart   ? Operational
Phone Services   ? Operational
PeopleSoft HR   ? Operational
PeopleSoft Finance   ? Operational
Joe'SS   ? Operational
MyView   ? Operational
PATHway   ? Operational
Other MU IT Services   ? Operational
Other UM IT Services   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 24, 2017

No incidents reported today.

Sep 23, 2017

No incidents reported.

Sep 22, 2017

No incidents reported.

Sep 21, 2017
Login/Authentication to some MU/UM application
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Sep 21, 16:26 CDT
Update - Canvas is one of the applications affected by this login problem.
Sep 21, 16:14 CDT
Identified - The Division of IT has identified a problem with this service. Technicians are working to resolve it.

The estimated time to resolution is unknown to replace a port.
Sep 21, 15:52 CDT
Sep 20, 2017
Login/Authentication to some MU/UM applications
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Sep 20, 12:05 CDT
Monitoring - Technicians have identified the root cause of the issue and applied corrective actions. At this time we continue to monitor the situation and will apply additional fixes as necessary to optimize performance.
Sep 8, 07:29 CDT
Investigating - Customers are reporting issues with this service. This appears similar to last week's login issues. Some users report that re-attempting login allows them to get around the issue. Technicians are looking into the issue to determine if there is a problem.
Sep 5, 14:19 CDT
Sep 19, 2017

No incidents reported.

Sep 18, 2017
QuikPay Payment Processing Service
Resolved - This service is fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Sep 18, 09:45 CDT
Identified - Systems integrated with the QuikPay Payment Processing service have reports of failing ACH payments. The vendor is aware and technical resources are working to resolve the problem.
Sep 18, 09:15 CDT
Sep 17, 2017
Virtrual Desktop Service/ Software Anywhere
Resolved - The issue has been resolved and the service is fully operational.
Sep 17, 18:46 CDT
Investigating - The virtual desktop service is available, but in a degraded state.

Some users may get an error about there not being any desktop sessions available.

The issue is being investigated.
Sep 17, 15:42 CDT
UM Enterprise Data Warehouse Production Database (UMDW)
Completed - This service is now fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Sep 17, 11:51 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 18:00 CDT
Scheduled - This service will be unavailable while database storage is migrated to a new storage array. Maintenance begins Sat, Sept 16 at 6pm until Sunday, Sept 17 at 12 pm. We appreciate your patience while we improve the service.
Sep 12, 09:22 CDT
Sep 15, 2017

No incidents reported.

Sep 14, 2017
UM Enterprise Data Warehouse Testing/QA Database (UMDWTST)
Completed - This service is now fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Sep 14, 12:34 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 08:00 CDT
Scheduled - This service will be unavailable while the database storage is migrated to a new storage array. Scheduled maintenance begins Sept 14 at 8 am and ends Sept 14 and 5 pm. We appreciate your patience until maintenance is completed.
Sep 12, 09:14 CDT
Sep 13, 2017

No incidents reported.

Sep 12, 2017
UM Enterprise Data Warehouse Development Database (UMDWDEV)
Completed - This service is now fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Sep 12, 11:38 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 09:15 CDT
Scheduled - Maintenance for this service is in progress and will be unavailable until 5 pm today. The database storage is being migrated to a new storage array. We appreciate your patience until maintenance is completed.
Sep 12, 09:07 CDT
myZou, PATHway, Joe'SS and MyView
Completed - This service is now fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Sep 12, 09:11 CDT
Scheduled - These services will be unavailable for scheduled maintenance beginning 6:00 PM September 9 and ending 4:30 AM September 10. We appreciate your patience until maintenance is completed.
Sep 6, 17:34 CDT
Sep 11, 2017

No incidents reported.

Sep 10, 2017

No incidents reported.

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