University of Missouri
IT System Status
Investigating - The Lewis cluster is in a degraded status.
The login node is intermittently unresponsive. The RSS HPC team is investigating and will update when the issue is resolved.
Jan 21, 14:58 CST

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS ? Operational
myZou ? Operational
Faculty/Staff Email ? Operational
Student Email ? Operational
TigerWiFi ? Operational
Wired Network ? Operational
Phone Services ? Operational
PrintSmart ? Operational
PeopleSoft Finance ? Operational
UM Web Applications ? Operational
PeopleSoft HR ? Operational
Joe'SS ? Operational
MyView ? Operational
PATHway ? Operational
Other MU IT Services ? Degraded Performance
Other UM IT Services ? Degraded Performance
Zoom Meetings Operational
Zoom Cloud Recording Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 23, 2022

No incidents reported today.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

Unresolved incident: Lewis Cluster Degraded State: Login Node.

Jan 20, 2022

No incidents reported.

Jan 19, 2022
Resolved - This incident has been resolved.
Jan 19, 11:17 CST
Identified - Users are reporting sporadic performance issues while working in Peoplesoft Financials (fsprd.umsystem.edu). Technicians are actively working to address the issues, but the time to resolution is unknown at this time. Thanks for your patience.
Jan 19, 10:55 CST
Jan 18, 2022
Resolved - Status: The Exchange Online encryption service has been restored. Microsoft has confirmed their implemented fix has successfully saturated throughout the affected environments and reported that previously affected users are now working as expected.
Jan 18, 14:28 CST
Identified - Title: Some users are unable to send encrypted email messages using newly created sensitivity labels
Issue type - Advisory
Status - Service degradation
User impact - Users' encrypted email messages using newly created sensitivity labels may fail to be sent through Exchange Online.
Remediation Plan – Microsoft has identified the root issue and began implementing a fix. However, they expect the deployment should be completed for all customers by Friday, January 7, 2022

Additional notes: Some users are unable to send encrypted email messages using newly created sensitivity labels User Impact: Users' encrypted email messages using newly created sensitivity labels may fail to be sent through Exchange Online. Current status: We've confirmed that the fix deployment has saturated the majority of affected environments, and most users are no longer experiencing impact. We expect the deployment will complete by Friday, January 7, 2022. Scope of impact: Impact is specific to a subset of users serviced through the affected infrastructure. Start time: Tuesday, November 23, 2021, 2:00 AM (8:00 AM UTC) Estimated time to resolve: We expect this issue to be completely resolved for all affected users by Friday, January 7, 2022. Root cause: A recent change intended to optimize the infrastructure introduced a code error, which is causing Rights Management Services (RMS) processes to fail, causing errors and resulting in impact. Next update by: Thursday, January 6, 2022, 8:00 PM (1/7/2022, 2:00 AM UTC)
Jan 6, 10:14 CST
Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022
Completed - The scheduled maintenance has been completed.
Jan 11, 16:27 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 08:02 CST
Scheduled - Routine maintenance for Lewis is to begin at 8 AM on Tuesday 1/11/22
Jobs will run if they are scheduled to complete before the maintenance window begins and jobs will start again once the maintenance is complete. Users of Lewis are encouraged to plan their use of the cluster with this maintenance window in mind.

Components affected:
Other MU IT Services
· Lewis HPC cluster users

Start Time: 1/11 8:00 AM
End Time (Tentative): 1/12 8:00 AM
Jan 10, 13:58 CST
Resolved - The clark cluster maintenance has been completed.
Jan 11, 08:52 CST
Investigating - The Clark cluster maintenance has been started as of Friday, Jan 7th and is expected to run into Monday, Jan 10th.
Clark may be inaccessible to users at times until maintenance has completed.
Jan 7, 10:19 CST
Jan 10, 2022
Resolved - This incident has been resolved.
Jan 10, 11:23 CST
Investigating - Users are reporting issues with Cherwell. Technicians are looking into the issue. Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience.
Jan 10, 11:03 CST
Resolved - This incident has been resolved.
Jan 10, 11:19 CST
Investigating - Zoom authentication is down.
Jan 10, 11:10 CST
Jan 9, 2022

No incidents reported.