University of Missouri
IT System Status
Investigating - Some users are reporting issues logging into MyHR and HRPRD with Internet Explorer. This issue seems to be isolated to only Internet Explorer. Technicians are looking into the issue. If all possible, users experiencing this issue should utilize another browser (Chrome / Firefox).

The time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience.
Sep 15, 09:16 CDT
Identified - On-premises users experiencing email delivery delays in the Exchange Online service.

Current status: We're analyzing system telemetry and investigating the network configuration within our environment to help us determine why the affected infrastructure isn't processing traffic as efficiently as expected and subsequently identify the steps to remediation
Sep 10, 16:24 CDT
Monitoring - The Kaltura outage is over, but user are still experiencing slowness that can cause videos to timeout.
Aug 26, 16:14 CDT
Identified - Kaltura My Media, Media Gallery, and the ability to upload video and play media in a Canvas Module Page are currently not available.
Aug 26, 11:12 CDT
Monitoring - Starting tomorrow morning, August 5th at 8 AM, users will be able to reset their password via a link on the Microsoft 365 login page. This change is a result of your requests and feedback. However, to be functional, this change will force users to re-verify their authentication methods the next time they login to any Microsoft 365 application online. If you have any issues with this process, please contact the IT Help Desk.
Aug 4, 14:23 CDT

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS ? Degraded Performance
myZou ? Operational
Faculty/Staff Email ? Degraded Performance
Student Email ? Operational
TigerWiFi ? Operational
Wired Network ? Operational
Phone Services ? Operational
PrintSmart ? Operational
PeopleSoft Finance ? Operational
UM Web Applications ? Operational
PeopleSoft HR ? Operational
Joe'SS ? Operational
MyView ? Operational
PATHway ? Operational
Other MU IT Services ? Operational
Other UM IT Services ? Operational
Zoom Meetings Operational
Zoom Cloud Recording Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 25, 2020

No incidents reported today.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020
Completed - The scheduled maintenance has been completed.
Sep 21, 17:05 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 17:00 CDT
Scheduled - Components affected:

All databases hosting on this server will be impacted during reboot time

Databasename Application
AdaptiveTextbooks https://textbooks.missouri.edu
CapitalPlanning_1 https://appsprod.missouri.edu/CapitalPlanning
eClipse
EmplIDRequest https://sam.iats.missouri.edu/emplid
Epiphany
ET
Framework NA
IATS_Billing
IEP https://mvl.missouri.edu/iep/
lim https://location.missouri.edu
LongDistance
MaterialsManagement_2 https://appsprod.missouri.edu/WarehouseInventoryMgmt
mudoitadnappinven_2 https://appsprod.missouri.edu/AppInventory
MUDoITADNDiv1_1 GoMizzou
MUDoITADNEvents_1 GoMizzou
MUDoITADNLocation_1 GoMizzou
MUDoITADNManager_2 GoMizzou
MuDoITADNMobileApps_2 GoMizzou
MUDoITADNMUInfo_1 https://muinfo.missouri.edu/
MuDoITADNNewsWs_1 GoMizzou
MUDoITADNOccThrp_3 https://appsprod.missouri.edu/OccupationalTherapy
MUDoITADNSecurity_2 NA
mudoitaeconsult_2 https://appsprod.missouri.edu/FpdConsult
mudoitcheckout_3 https://appsprod.missouri.edu/MizzouCheckout
MUDOITMRKSVCCTLOG_1 https://appsprod.missouri.edu/ServiceCatalog
mudoitmupdpropreg_3 https://appsprod.missouri.edu/PropertyRegistration
mudoitopen2012_3
mudoitotsmsdb_2 https://otsms.missouri.edu
MuDoITPrintSmart_3 https://printsmart.missouri.edu
MUDoITSubscriberMail
mudoittenniscomplex2 https://appsprod.missouri.edu/TennisComplex
muhesfocusonkids_2 https://focusonkidsonline.missouri.edu
MURR
MURR_ORDERS_2
OnCall https://oncall.missouri.edu
OnlineWritery_3 https://onlinewritery.missouri.edu
PostalWorker
PSStudent_3
QIPMO https://qipmo.missouri.edu
RealEstate_2 https://realestate.umsystem.edu
RequestPagesMod
ResearchBoard https://appsprod.missouri.edu/UMResearchBoard
researchboardidic_2
skillsoftapi_2 https://appsprod.missouri.edu/skillsoftapi
TutorRequest_3 https://learningcenteratlas.missouri.edu
umsl_lim_1 https://lim.umsl.edu
global_journalist
LawSchool
MU_Bus_Acct Accountancy Access DB
MU_BUS_Departments https://apps.business.missouri.edu/phd/students
MU_BUS_Techservices_1 Unicard
mubusmbrdata_2 KBIA Membership data
MUCOED_OAC3
MUEXTMASN_1
mulscdnacorefiscal_2
MUSASAPP
musasebook_3
MUSASTimeSimplicity
OPENInitiative
RECALLSQL Total Recall
SASTIME
SecureTransmitDMZ
Showme_new https://smsg.org/
CMA https://appsprod.missouri.edu/VetMedCMA
Cryobiology_1 https://appsprod.missouri.edu/VetMedCryobiology
mst_lim
NCI https://appsprod.missouri.edu/VetMedNCI
RRRC https://appsprod.missouri.edu/VetMedRRRC
SwineColony https://appsprod.missouri.edu/vetmedswine/
TigerPantryDonation Campus Dining
HerbicideInjury_2 https://herbicideinjuryid.missouri.edu
MU_PROVOST
SA_Analytics
NSRRC_2
TeamServer
CAFNR_3 https://appsprod.missouri.edu/StudentPlan
AMC_1 https://appsprod.missouri.edu/vetmedamc
CourseSharing_2 https://coursesharing.umsystem.edu
DIT_MXP_S001 Milestone
AgLime_2 https://aglime.missouri.edu
dit_mxp_s001LogServer Milestone
ReesData
ProjectTime_1 https://appsprod.missouri.edu/ProjectTime
TRiO_3 https://appsprod.missouri.edu/trio
Sep 21, 11:46 CDT
Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020
Resolved - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Sep 16, 10:33 CDT
Update - A temporary workaround has been applied. Technicians continue to investigate a permanent solution.
Sep 15, 14:56 CDT
Investigating - Investigating: Cognos
Cognos Production and Development is experiencing degraded service with SQL Server. Users are currently unable to run SQL Server reports. Technicians are looking into the issue. Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience.
Sep 15, 09:40 CDT
Sep 15, 2020

Unresolved incident: Peoplesoft MyHR (myhr.umsystem.edu) and HRPRD (hrprd.umsystem.edu).

Sep 14, 2020
Resolved - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Sep 14, 23:15 CDT
Identified - The Division of IT has identified a problem with this service. Technicians are working to resolve it.
The estimated time to resolution is [unknown or x hours/days/etc].
Sep 14, 22:57 CDT
Sep 13, 2020

No incidents reported.

Sep 12, 2020
Completed - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Sep 12, 19:47 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 18:00 CDT
Scheduled - This service will be subject to limited availability for scheduled maintenance beginning Saturday, September 12, at 6:00pm through 11:00pm. We appreciate your patience until maintenance is completed.
Sep 11, 08:45 CDT
Sep 11, 2020

No incidents reported.