University of Missouri
IT System Status
Identified - Beginning February 24, 2024 everyone in the 573 area code region will be required to dial 10 digits when placing a call, even if it is local. Users will need to update any stored dialing numbers in their systems if they are not currently set up to dial the full 10 digits of the called party. Internal calls on the campus and hospital phone systems will continue to function normally.
Feb 23, 2024 - 15:52 CST
Investigating - To better facilitate printer management, the Division of IT will add an icon labeled "Printers" to all Windows computer “desktops”. When opened, a complete listing of printers installed on the computer will appear. The desktop icon cannot be removed and will allow IT support staff to better support campus faculty and staff printers. Please direct any questions to the Division of IT Help Desk.
Jan 24, 2024 - 16:55 CST
Investigating - Users are reporting problems with Outlook meetings on the Zoom Client. Staff are working with Zoom to resolve the issue. Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience.
Jan 08, 2024 - 10:29 CST

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS ? Operational
myZou ? Operational
Faculty/Staff Email ? Operational
Student Email ? Operational
TigerWiFi ? Operational
Wired Network ? Operational
Phone Services ? Operational
PrintSmart ? Operational
PeopleSoft Finance ? Operational
UM Web Applications ? Operational
PeopleSoft HR ? Operational
Joe'SS ? Operational
MyView ? Operational
PATHway ? Operational
Other MU IT Services ? Operational
Other UM IT Services ? Operational
Zoom Meetings Operational
Zoom Cloud Recording Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
MOVEit Automation Upgrade Mar 2, 2024 23:00 - Mar 3, 2024 02:00 CST
The Enterprise Workflow Applications team will perform an upgrade to the MOVEit Automation Production server this weekend per Change Management ticket 9077. The upgrade is scheduled between 3/2/24 23:00 - 3/3/24 02:00. Any jobs that didn’t run during the upgrade window will be manually re-run after the upgrade. You may follow the MOVEit Automation upgrade status on the UM System IT System Status page
Posted on Feb 27, 2024 - 10:53 CST
Past Incidents
Mar 1, 2024

No incidents reported today.

Feb 29, 2024

No incidents reported.

Feb 28, 2024
Resolved - This incident has been resolved.
Feb 28, 21:14 CST
Investigating - Printing services are currently down. Users are receiving the error message, “The billing system is offline”.
Feb 28, 17:21 CST
Feb 27, 2024
Resolved - This incident has been resolved.
Feb 27, 14:40 CST
Investigating - We are experiencing log in issues with Cherwell and technicians are investigating.
Feb 27, 14:27 CST
Feb 26, 2024

No incidents reported.

Feb 25, 2024
Completed - The scheduled maintenance has been completed.
Feb 25, 03:14 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 00:00 CST
Scheduled - After the 02/23 network issue we’ve identified 2 bugs that likely caused the event. We’ll be preforming a code upgrade to address those bugs tonight starting at 12am.

During this upgrade (12 AM to 4 AM) multiple network interruptions on the Campus, Internet, and VoIP network may occur.

Feb 24, 18:56 CST
Feb 24, 2024

No incidents reported.

Feb 23, 2024
Resolved - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Feb 23, 18:10 CST
Monitoring - Technicians have taken corrective action. They will continue to monitor the service performance and ask that any customer issues be reported to the Help Desk at 573.882.5000 or by clicking the chat button at doit.missouri.edu during business hours.
Feb 23, 17:28 CST
Identified - Users are reporting issues with campus network and phones. Technicians are looking into the issue. Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience.
Feb 23, 16:56 CST
Feb 22, 2024

No incidents reported.

Feb 21, 2024
Resolved - This incident has been resolved.
Feb 21, 15:18 CST
Investigating - Technicians are Investigating intermittent issues
Feb 21, 14:25 CST
Resolved - This incident has been resolved.
Feb 21, 14:19 CST
Investigating - PATHway system is currently unavailable and technicians are working to troubleshoot the issues.
Feb 21, 12:28 CST
Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024
Resolved - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Feb 16, 15:25 CST
Identified - Cherwell performance is degraded and technicians are investigating.
The estimated time to resolution is unknown.

Feb 16, 14:30 CST
Resolved - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Feb 16, 08:51 CST
Identified - Cherwell email notifications are being delayed. Technicians are working to resolve it.
The estimated time to resolution is unknown.

Feb 16, 08:27 CST