University of Missouri
IT System Status
Monitoring - We’re making necessary configuration changes to Exchange (faculty/staff email) this weekend. As a result, users should expect the following:
• A prompt for username and password in mail clients;
• A request to accept a new security certificate;
• A message reading: “The Administrator has made a change to your mailbox, please restart Outlook”.

Restarting Outlook mail clients will be required.
Sep 11, 18:11 CDT
Investigating - PowerCenter is experiencing technical issues and is currently unavailable. High frequency refresh processes are impacted. Technicians are working on a resolution.
Sep 10, 09:34 CDT

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS ? Operational
myZou ? Operational
Faculty/Staff Email ? Operational
Student Email ? Operational
TigerWiFi ? Operational
Wired Network ? Operational
Phone Services ? Operational
PrintSmart ? Operational
PeopleSoft Finance ? Operational
UM Web Applications ? Operational
PeopleSoft HR ? Operational
Joe'SS ? Operational
MyView ? Operational
PATHway ? Operational
Other MU IT Services ? Operational
Other UM IT Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
UM PeopleSoft Campus Solutions CSPRD* Outage Announcement

Outage Description: The Campus Solutions CSPRD instances will be patched with PUM 13. A notification will be sent when the instances become available.

Outage Period: Saturday, 06/08/2019, 6:00 pm to Sunday, 06/09/2019, 8:00 am.

What's affected: Access to the Campus Solutions CPRD* environments.

Outage Questions? Please contact your local Help Desk during its normal business hours.
Posted on Jun 6, 07:51 CDT
Past Incidents
Sep 17, 2019

No incidents reported today.

Sep 16, 2019

No incidents reported.

Sep 15, 2019
Completed - This service is now fully operational. If you experience problems, please contact Tech Support at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Sep 15, 09:43 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 00:01 CDT
Scheduled - We’re making necessary configuration changes to Exchange (faculty/staff email) this weekend. As a result, users should expect the following:

• A prompt for username and password in mail clients;
• A request to accept a new security certificate;
• A message reading: “The Administrator has made a change to your mailbox, please restart Outlook”.

Restarting Outlook mail clients will be required.
Sep 11, 16:09 CDT
Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019
Resolved - Box is accessible at this time.
Sep 12, 12:24 CDT
Investigating - The message "502 Bad Gateway" displays when users attempt to access https://missouri.box.com. The issue is being investigated.
Sep 12, 11:00 CDT
Sep 11, 2019
Resolved - The HPC storage system suffered a hardware event last night and is now again operational. Jobs may have hung and timed out during this time, please check your job results.
Sep 11, 11:15 CDT
Sep 10, 2019
Resolved - This incident has been resolved.
Sep 10, 14:51 CDT
Identified - Technicians have determined there is a problem and are continuing to look into the issue. Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience.
Sep 10, 09:49 CDT
Investigating - Customers are reporting issues with this service. Technicians are looking into the issue to determine if there is a problem.
Sep 10, 07:09 CDT
Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019
Resolved - This incident has been resolved.
Sep 5, 13:37 CDT
Investigating - At the moment, the integration between Canvas and Box is presenting an error message to the user. There is no ETA on a fix, but we are actively working on it.
Sep 5, 10:11 CDT
Sep 4, 2019

No incidents reported.

Sep 3, 2019
Resolved - This incident has been resolved.
Sep 3, 08:31 CDT
Update - It is also causing phone calls to drop.
Aug 30, 12:00 CDT
Investigating - An outage has been reported that is affecting University and Hospital phone services. It is intermittently causing one way audio on external calls. Internal Calls are unaffected at this time. CenturyLink is aware of the issue, and addressing the problem. There should be no effect on internal calls, only calls to/from external numbers.
Aug 30, 11:57 CDT