University of Missouri
IT System Status

Contact Center VoIP Phone issues

Incident Report for UM IT Systems

Investigating

Some of the contact centers which were migrated on Friday evening to the upgraded system are having log in issues for their agents. VoIP staff are with affected staff to get the issue resolved at this time.
Posted May 12, 2025 - 09:22 CDT
This incident affects: Other MU IT Services, Other UM IT Services, and Phone Services.