IT System Status

Telecom Services Finesse Users

Incident Report for UM IT Systems

Resolved

This incident has been resolved.

Posted Aug 07, 2024 - 12:20 CDT

Monitoring

Technicians have taken corrective action. They will continue to monitor the service performance and ask that any customer issues be reported to the Help Desk at 573.882.5000 or by clicking the chat button at doit.missouri.edu during business hours.

Posted Jul 18, 2024 - 13:07 CDT

Investigating

Finesse users are currently experiencing connection issues. The Finesse platform will be restarted and services will be affected while users are failing over to the backup servers.

Posted Jul 18, 2024 - 09:18 CDT

This incident affected: Phone Services.