Cherwell Logins are degraded

Incident Report for UM IT Systems

Resolved

This incident has been resolved.

Posted Feb 22, 2022 - 14:57 CST

Monitoring

This has been resolved but We will continue to monitor login issues.

Posted Feb 02, 2022 - 13:09 CST

Investigating

Cherwell Logins are degraded. People may receive a LDAP login failure.
Trying to log in again (2-3 times) is usually successful.
We are working on issue and are unsure if it is a problem with authentication or networking.

Posted Jan 31, 2022 - 10:21 CST

This incident affected: Other MU IT Services and Other UM IT Services.