University of Missouri
IT System Status

Unified Communications - Calabrio/Call Recording Playback Issues

Incident Report for UM IT Systems

Resolved

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Posted Jun 27, 2018 - 12:41 CDT

Investigating

The Unified Communications team is currently investigating an issue with the Call recording playback feature within the VOIP phone system. Playback of recordings in Calabrio are current unavailable. The UC engineers are currently investigating with vendor support and will provide updates once they know more.
Posted Jun 27, 2018 - 11:39 CDT
This incident affected: Phone Services.