IT System Status

VoIP Services

Incident Report for UM IT Systems

Resolved

The fix implemented was successful. Thank you for your patience.

Posted May 27, 2026 - 08:06 CDT

Update

Our Vendor has implemented a fix to resolve the issues affecting forwarded calls. Subsequent tests have proven successful.
We will continue to monitor the situation. Thank you for your patience.

Posted May 26, 2026 - 09:19 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 26, 2026 - 09:18 CDT

Investigating

Users are reporting issues with VoIP services relating to call forwarding. Technicians are looking into the issue. Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience.

Posted May 22, 2026 - 18:47 CDT

This incident affected: Other MU IT Services, Other UM IT Services, and Phone Services.