University of Missouri
IT System Status

Unified Communications - Voicemail to email issues

Incident Report for UM IT Systems

Resolved

This incident has been resolved.
Posted Jul 01, 2021 - 13:17 CDT

Monitoring

A fix has been implemented and the voicemail to email service is now functioning normally. DoIT will continue to monitor the service through the weekend. If you experience issues with the service please contact Tech Support at 573-882-5000.
Posted Apr 30, 2021 - 10:20 CDT

Update

The unified communications service forwarding voicemail messages to email accounts is currently experiencing issues with delivery to email accounts. Voicemail messages remain accessible by using the phone or web portal access methods. UC Engineers continue to work with the vendor to restore the service.

To check voicemails in the interim, please visit https://doit.missouri.edu/services/voice/voicemail/accessing-voicemail/ for instructions to do so.
Posted Apr 30, 2021 - 09:05 CDT

Investigating

The unified communications service forwarding voicemail messages to email accounts is currently experiencing issues with delivery to email accounts. Voicemail messages remain accessible by using the phone or web portal access methods. UC Engineers are currently working with the vendor to restore the service.
Posted Apr 29, 2021 - 15:37 CDT
This incident affected: Phone Services.