Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.
Canvas LMS
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Operational
Faculty/Staff Email
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Operational
IT Ticketing Application (TeamDynamix)
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Operational
Resolved -
This incident has been resolved.
Jul 7, 07:39 CDT
Update -
TeamDynamix (TDX) has opted to revert the recent version of its service for US-based customers who received the update this past weekend due to a technical issue. This rollback specifically affects the group of customers who experienced the new user experience during this particular rollout.
Prior to this weekend, TDX had successfully implemented the new user experience for 30% of its customer base, and the performance issues encountered were not observed during earlier deployments.
Jun 2, 12:45 CDT
Update -
We are continuing to work on a fix for this issue.
Jun 2, 12:45 CDT
Identified -
TeamDynamix has provided an update regarding the ongoing service degradation. They are close to resolving the issues impacting the Technician Client and ticketing management system. We will keep you updated on their progress as it unfolds.
Jun 2, 10:48 CDT
Investigating -
TDX is running slow and technicians are investigating.
Jun 2, 08:03 CDT
Completed -
The scheduled maintenance has been completed.
Jul 2, 07:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 17:00 CDT
Scheduled -
Outage Period: • FSPRD Access: Monday, June 30th, 5:00 pm - Wednesday, July 2 , 7:00 am • Batch Processing (Daily Processing and MUHC Batch Processing): Tuesday, July 1, ~1:00am - Wednesday, July 2nd, 12:01 am • Nightly Batch Processing will be unaffected
The Financials Production Instance (FSPRD) will be unavailable while Fiscal Year-End activities are performed. Batch processing will run to completion on Monday evening and then MUHC and Daytime Batch Processing will be canceled until 12:01 am Wednesday July 2nd.
Please note that during this outage FSRPT and UM Web applications will be available: • The Financials Reporting instance (FSRPT) will still be available. • UM Web Applications will still be available.
What's Affected: Access to the Financials Production (FSPRD) applications (6/30/25 5:00 PM - 7/2/25 7:00 AM) and batch processing (Daily Processes/MUHC processing canceled Tuesday 7/1/25 12:01 AM until Wednesday 7/2/25 at 12:01 AM).
Jun 26, 09:15 CDT