Division of IT | Tech Support
University of Missouri
IT System Status
Hellbender Maintenance Updates [March]
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 2026 - 08:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 10, 2026 08:00-17:00 CDT
Campus and Hospital Contact Center Access for US Cellular Callers
Update - US Cellular continues to work on this issue. New call examples have been submitted for their investigation.
Mar 09, 2026 - 09:07 CDT
Update - US Cellular completed maintenance on their facilities Thursday evening but we are still receiving reports of users unable to to make selections with auto-attendants and call centers. DoIT has been forwarding caller information to US Cellular as reports are received. Users can also contact US Cellular customer service directly to report calling issues.
Mar 06, 2026 - 13:55 CST
Update - US Cellular callers to campus and hospital call centers are currently unable to make keypad selections from their phones. Tthis is an issue with other businesses as well and US Cellular is aware of the issue and working on a resolution at this time. US Cellular has provided no ETA as to when the problem will be resolved but are actively working on the problem.
Mar 05, 2026 - 09:24 CST
Update - US Cellular has been contacted and their engineering team is working on a solution.
Feb 26, 2026 - 08:53 CST
Identified - We are currently investigating an issue affecting some US Cellular customers calling in to campus and hospital contact centers. The US cellular callers are unable to successfully enter choices when asked to do so in the greetings. Technicians have only been able to recreate this issue for US Cellular callers. All other carriers are working normally. Any US Cellular callers should report this issue to US Cellular.
Feb 25, 2026 - 14:19 CST

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS Operational
Campus Email Operational
IT Ticketing Application (TeamDynamix) Operational
Joe'SS Operational
MyView Operational
myZou Operational
MU Connect Operational
Other MU IT Services Operational
Other UM IT Services Operational
PATHway Operational
PeopleSoft Finance Operational
PeopleSoft HR Operational
Phone Services Degraded Performance
PrintSmart Operational
Student Email Operational
TigerWiFi Operational
Virtual Private Network (VPN) Operational
UM Web Applications Operational
Wired Network Operational
Zoom Meetings Operational
Zoom Cloud Recording Operational
Research Software Updates Operational
Windows Operational
Apple Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

MOVEit Planned Outage Thursday 3/12 from 3-5 p.m. Mar 12, 2026 15:00-17:00 CDT

We will be upgrading MOVEit Transfer and MOVEit Automation on Thursday, March 12th from 3-5p.m. This upgrade will keep us in a vendor supported version of the software. Any MOVEit Automation jobs missed during the upgrade will be reviewed and manually re-run if needed. MOVEit Transfer file exchanges with vendors may resume after the upgrade.
Posted on Mar 09, 2026 - 08:58 CDT
Mar 10, 2026

Unresolved incident: Hellbender Maintenance Updates [March].

Mar 9, 2026
Firewall upgrade
Resolved - This incident has been resolved.
Mar 9, 09:15 CDT
Monitoring - Firewall Management has been upgraded. There are some post-upgrade deploys that are flagged as inspection interrupting. We will do these between 11PM and midnight. Impact should be < 5 minutes as each firewall is updated.
Mar 8, 16:07 CDT
Investigating - Due to vendor announced critical vulnerabilities, DNPS will be updating the system used to manage the primary campus and healthcare firewalls. This upgrade will begin immediately and is expected to take 2-3 hours. No impact to network traffic is expected.
Mar 8, 13:44 CDT
Mar 8, 2026
Mar 7, 2026

No incidents reported.

Mar 6, 2026
Mar 5, 2026
Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026
Cisco Finesse problem
Resolved - This incident has been resolved.
Mar 2, 08:13 CST
Identified - The issue has been identified and a fix is being implemented.
Mar 1, 11:16 CST
Investigating - Several people have reported that Cisco Finesse is having issues at the MU Hospital. Techs are looking into the problem now.
Mar 1, 10:12 CST
Mar 1, 2026
Cognos 12.1.1 Upgrade Outage
Completed - The scheduled maintenance has been completed.
Mar 1, 12:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 08:00 CST
Scheduled - Cognos will be unavailable from 8:00am-12:00pm Sunday, March 1, for an upgrade.
Feb 24, 09:44 CST
Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026
Outbound calls to T-Mobile numbers are degraded
Resolved - This incident has been resolved.
Feb 26, 10:23 CST
Investigating - We are aware of an issue affecting outbound calls made between the campus phone system to phone numbers carried by T‑Mobile. Some callers may experience degraded call quality or be unable to complete calls. Our team is working with our upstream provider to identify the cause and resolve the issue.
Feb 26, 10:20 CST
Feb 25, 2026
Scheduled Maintenance for Micros/Simphony POS
Completed - The scheduled maintenance has been completed.
Feb 25, 07:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 04:00 CST
Scheduled - Micros Simphony Point of Sale system will be offline Wednesday, February 25, from 4am to 7am for scheduled maintenance. Dining registers at Mizzou and MS&T will continue to function in offline mode. We appreciate your patience during this process.
Feb 24, 16:57 CST
Feb 24, 2026
PrintSmart Pharos (Student Printing)
Completed - The scheduled maintenance has been completed.
Feb 24, 07:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 05:00 CST
Scheduled - Student printing will not be available during this time. We appreciate your patience during this process.
Feb 23, 13:32 CST
CBORD CS Gold Maintenance
Completed - The scheduled maintenance has been completed.
Feb 24, 07:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 05:00 CST
Scheduled - Doors and financial transactions will continue to function in offline mode. PrintSmart student printing will not be available during this time. We appreciate your patience during this process.
Feb 23, 13:31 CST
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