Division of IT | Tech Support
University of Missouri
IT System Status
Contact Center VoIP Phone issues
Investigating - Some of the contact centers which were migrated on Friday evening to the upgraded system are having log in issues for their agents. VoIP staff are with affected staff to get the issue resolved at this time.
May 12, 2025 - 09:22 CDT

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Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS ? Operational
Faculty/Staff Email ? Operational
IT Ticketing Application (TeamDynamix) ? Operational
Joe'SS ? Operational
MyView ? Operational
myZou ? Operational
MU Connect Operational
Other MU IT Services ? Operational
Other UM IT Services ? Operational
PATHway ? Operational
PeopleSoft Finance ? Operational
PeopleSoft HR ? Operational
Phone Services ? Operational
PrintSmart ? Operational
Student Email ? Operational
TigerWiFi ? Operational
UM Web Applications ? Operational
Wired Network ? Operational
Zoom Meetings Operational
Zoom Cloud Recording Operational
Research Software Updates Operational
Windows ? Operational
Apple Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 18, 2025

No incidents reported today.

May 17, 2025

No incidents reported.

May 16, 2025
DoIT Virtual Server Service
Completed - The scheduled maintenance has been completed.
May 16, 17:06 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 06:06 CDT
Scheduled - Service under maintenance. No interruption of service expected.
May 12, 06:05 CDT
May 15, 2025

No incidents reported.

May 14, 2025
WebApps FIN Financials Reports “Could not connect”
Resolved - The Division of IT has resolved the issue which was related to an upgrade. Functionality should now be restored to normal.
May 14, 11:02 CDT
Identified - Issues have been reported in the FIN Financial Reports regarding a "Could not connect to the local js server" error on the morning on May 14th, 2025. An ETA to resolution is unknown at this time, but technicians are aware of the problem, have identified the problem, and are working to effect the solution.
May 14, 10:26 CDT
May 13, 2025
Hellbender Maintenance
Completed - The scheduled maintenance has been completed.
May 13, 16:14 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 13, 16:13 CDT
Hellbender Maintenance
Completed - The scheduled maintenance has been completed.
May 13, 16:12 CDT
Verifying - Verification is currently underway for the maintenance items.
May 13, 15:31 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 08:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 8, 16:50 CDT
May 12, 2025

Unresolved incident: Contact Center VoIP Phone issues.

May 11, 2025

No incidents reported.

May 10, 2025
Cisco VoIP Call Center Maintenance
Completed - The scheduled maintenance has been completed.
May 10, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 20:00 CDT
Scheduled - On the evening of May 9, 2025 8:00 PM - 2:00 AM, maintenance for the first group of Cisco VOIP Call Centers will take place. Incoming calls to call centers should not be impacted. If you experience any issues, please contact the IT Help Desk.
May 9, 15:32 CDT
May 9, 2025
May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025
Microsoft Degraded Services
Resolved - Microsoft has confirmed after monitoring, that this issue has been resolved, via M365 service alert ID MO1068615.
May 6, 11:13 CDT
Investigating - There are reports of degraded services for some Microsoft products this morning. Technicians are aware of the issue but there is no additional information at this time.
May 6, 09:24 CDT
May 5, 2025
Cisco VOIP Auto Attendants
Resolved - This incident has been resolved.
May 5, 09:45 CDT
Investigating - Maintenance for Cisco VOIP Auto Attendants will occur the evening of April 25th. Auto Attendants are the voice systems that handle incoming calls and direct them to the correct department or individual via a pre-programmed menu. There should be no impact to incoming calls, if you experience any issues with call reception, please submit a service ticket.
Apr 23, 08:11 CDT
Wireless/VPN authentication problems
Resolved - This incident has been resolved.
May 5, 09:35 CDT
Investigating - Wireless/vpn authentication servers are showing high cpu and latency affecting both of those services. DNPS teams are investigating.
May 5, 08:43 CDT
May 4, 2025

No incidents reported.

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