Division of IT | Tech Support
University of Missouri
IT System Status

All Systems Operational

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS Operational
Campus Email Operational
IT Ticketing Application (TeamDynamix) Operational
Joe'SS Operational
MyView Operational
myZou Operational
MU Connect Operational
Other MU IT Services Operational
Other UM IT Services Operational
PATHway Operational
PeopleSoft Finance Operational
PeopleSoft HR Operational
Phone Services Operational
PrintSmart Operational
Student Email Operational
TigerWiFi Operational
Virtual Private Network (VPN) Operational
UM Web Applications Operational
Wired Network Operational
Zoom Meetings Operational
Zoom Cloud Recording Operational
Research Software Updates Operational
Windows Operational
Apple Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Production PowerCenter Service Maitenance 3/25 Mar 25, 2026 09:00-12:00 CDT

The Production PowerCenter service will be offline for an upgrade. The scheduled time slot is Wednesday, 3/25 from 9:00 am to Noon. Status will be updated when the system is back online.
Posted on Mar 23, 2026 - 16:53 CDT

Hellbender Maintenance Updates [April] Apr 14, 2026 08:00-17:00 CDT

Hellbender Maintenance for March 14, 2026 for 8:00 to 17:00
Posted on Mar 10, 2026 - 15:08 CDT
Mar 24, 2026
Campus and Hospital Contact Center Access for US Cellular Callers
Resolved - US Cellular implemented a change on Thursday evening and have had successful testing since that time. We have also not received any other reports from users since the change was implemented.
Mar 24, 10:11 CDT
Monitoring - US Cellular performed changes on their network Thursday evening to correct the digit entering issue with contact centers and auto attendants. Initial testing has resulted in users successfully being able to enter digits for choices in these applications. We will continue to monitor the operations.
Mar 20, 10:15 CDT
Update - US Cellular is aware of the ongoing issue related to interacting with call trees and contact centers and continuing to work on a resolution. At this time US Cellular does not have and estimated time as to when the issue will be corrected.
Mar 18, 12:24 CDT
Update - US Cellular implemented a change earlier this week to resolve the issues related to call trees and contact center interactions from their users. This change did not resolve the issue and they are continuing to get reports of user problems. They are continuing to work on a permanent resolution.
Mar 11, 08:45 CDT
Update - US Cellular continues to work on this issue. New call examples have been submitted for their investigation.
Mar 9, 09:07 CDT
Update - US Cellular completed maintenance on their facilities Thursday evening but we are still receiving reports of users unable to to make selections with auto-attendants and call centers. DoIT has been forwarding caller information to US Cellular as reports are received. Users can also contact US Cellular customer service directly to report calling issues.
Mar 6, 13:55 CST
Update - US Cellular callers to campus and hospital call centers are currently unable to make keypad selections from their phones. Tthis is an issue with other businesses as well and US Cellular is aware of the issue and working on a resolution at this time. US Cellular has provided no ETA as to when the problem will be resolved but are actively working on the problem.
Mar 5, 09:24 CST
Update - US Cellular has been contacted and their engineering team is working on a solution.
Feb 26, 08:53 CST
Identified - We are currently investigating an issue affecting some US Cellular customers calling in to campus and hospital contact centers. The US cellular callers are unable to successfully enter choices when asked to do so in the greetings. Technicians have only been able to recreate this issue for US Cellular callers. All other carriers are working normally. Any US Cellular callers should report this issue to US Cellular.
Feb 25, 14:19 CST
MU Connect
Resolved - This incident has been resolved.
Mar 24, 10:03 CDT
Identified - The MU Connect calendar sync feature is currently experiencing an issue. Updates made to user calendars in Outlook are not appearing in MU Connect. This is a vendor-wide issue, and technicians are actively working to resolve it. The estimated time to resolution is unknown.
Mar 18, 15:38 CDT
PrintSmart Pharos (Student Printing)
Completed - The scheduled maintenance has been completed.
Mar 24, 07:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 05:00 CDT
Scheduled - Student printing will not be available during this time. We appreciate your patience during this process.
Mar 23, 09:09 CDT
CBORD CS Gold Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 24, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 05:00 CDT
Scheduled - Doors and financial transactions will continue to function in offline mode. PrintSmart student printing will not be available during this time. We appreciate your patience during this process.
Mar 23, 09:02 CDT
Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026
Mar 19, 2026
offcampus.missouri.edu down
Resolved - This incident has been resolved.
Mar 19, 08:57 CDT
Investigating - offcampus.missouri.edu certificate is currently expired
We're working with the third-party vendor that powers this site to supply us with the proper renewed certificate.
Mar 18, 17:17 CDT
Mar 18, 2026
The PowerBI Gateway Service on PBIGW02
Completed - The scheduled maintenance has been completed.
Mar 18, 13:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 12:50 CDT
Scheduled - The PowerBI Gateway Service on PBIGW02 will be restarted at 12:50PM. If a refresh happens to be running during that time on that server, it will fail.

The outage is expected to last about 30 seconds.
Mar 18, 12:20 CDT
Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026
MU Firewall failover at 5:30 PM Friday March 13
Completed - The scheduled maintenance has been completed.
Mar 13, 17:31 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 17:30 CDT
Scheduled - We need to perform a firewall failover to attempt to address issues with some URL being unintentionally blocked. Failover should be < 1 minute impact and should be graceful. We'll failover at 5:30 PM and monitor for progress.
Mar 13, 15:50 CDT
Unified Communications - Telecom
Completed - The scheduled maintenance has been completed.
Mar 13, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 18:00 CDT
Scheduled - A code upgrade will be performed on the storage array. No service impact is expected.
Mar 12, 14:33 CDT
Mar 12, 2026
MOVEit Planned Outage Thursday 3/12 from 3-5 p.m.
Completed - We’ve completed the upgrade successfully, and the system is now available.
Mar 12, 16:03 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 15:00 CDT
Scheduled - We will be upgrading MOVEit Transfer and MOVEit Automation on Thursday, March 12th from 3-5p.m. This upgrade will keep us in a vendor supported version of the software. Any MOVEit Automation jobs missed during the upgrade will be reviewed and manually re-run if needed. MOVEit Transfer file exchanges with vendors may resume after the upgrade.
Mar 9, 08:58 CDT
Unified Communication - North Node
Completed - The scheduled maintenance has been completed.
Mar 12, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:00 CDT
Scheduled - A code upgrade will be performed on the storage array. No service impact is expected.
Mar 11, 15:27 CDT
Mar 11, 2026
Mar 10, 2026
Hellbender Maintenance Updates [March]
Completed - The scheduled maintenance has been completed.
Mar 10, 14:14 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 08:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 10, 13:05 CST
← Incident History Powered by Atlassian Statuspage
© – Curators of the University of Missouri. All rights reserved. DMCA and other copyright information.
An equal opportunity/access/affirmative action/pro-disabled and veteran employer.