Division of IT | Tech Support
University of Missouri
IT System Status

All Systems Operational

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS ? Operational
Faculty/Staff Email ? Operational
IT Ticketing Application (TeamDynamix) ? Operational
Joe'SS ? Operational
MyView ? Operational
myZou ? Operational
MU Connect Operational
Other MU IT Services ? Operational
Other UM IT Services ? Operational
PATHway ? Operational
PeopleSoft Finance ? Operational
PeopleSoft HR ? Operational
Phone Services ? Operational
PrintSmart ? Operational
Student Email ? Operational
TigerWiFi ? Operational
UM Web Applications ? Operational
Wired Network ? Operational
Zoom Meetings Operational
Zoom Cloud Recording Operational
Research Software Updates Operational
Windows ? Operational
Apple Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

CBORD CS Gold Upgrade Sep 2, 2025 05:00-07:00 CDT

CBORD CS Gold will be offline for scheduled maintenance Sept 2, 2025 05:00 AM – 7:00 AM. Doors and financial transactions will continue to function in offline mode. PrintSmart student printing will not be available during this time. We appreciate your patience during this process.
Posted on Sep 02, 2025 - 04:07 CDT

PrintSmart Pharos (Student Printing) Sep 2, 2025 05:00-07:00 CDT

PrintSmart Pharos (Student Printing)
PrintSmart Pharos (Student Printing) will be offline Sept 2, 2025 05:00 AM – 7:00 AM during the CBORD CS Gold upgrade. Student printing will not be available during this time. We appreciate your patience during this process.
Posted on Sep 02, 2025 - 04:08 CDT

Hellbender Maintenance Sep 9, 2025 08:00-17:00 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Aug 12, 2025 - 14:19 CDT
Sep 2, 2025

No incidents reported today.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025
Panopto LTI Outage
Resolved - All Panopto Clouds have been stable and metrics have remained normal since our last update. We are resolving this incident and Panopto engineers are completing a root cause analysis, which we will post here, within the next week.

This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Aug 29, 21:04 CDT
Monitoring - The source of the increased error rates has been mitigated. Webcast playback functionality has been restored for all users. Panopto's cloud operations team is monitoring cloud metrics to ensure the issue is resolved.
Aug 29, 08:14 CDT
Update - The source of the increased error rates has been identified. The Panopto cloud operations team is working on a mitigation for the issue. The process of mitigating the issue is expected to last approximately 6 hours, with an update to be provided once the mitigation is applied.

Thank you.
Aug 28, 19:15 CDT
Update - The source of the increased error rates has been identified. Panopto’s cloud operations team is working on a mitigation for the issue. The process of mitigating the issue is expected to last approximately 24 hours, with an update to be provided once the mitigation is applied.

The next update will be within 24 hours.
Aug 27, 19:35 CDT
Update - We are continuing to work on a fix for this issue.
Aug 27, 17:26 CDT
Update - We are continuing to work on a fix for this issue.
Aug 27, 17:23 CDT
Identified - The source of the increased error rates has been identified. Panopto cloud operations team is working on a mitigation for the issue.
Aug 27, 15:19 CDT
Investigating - All Panopto Clouds are experiencing an issue launching LTI in a subset of customers and a subset of users.

Students might have issues viewing videos embedded on Canvas pages.
Aug 27, 11:37 CDT
Aug 28, 2025
Aug 27, 2025
Job title data
Resolved - All organization and job title information has been corrected.
Aug 27, 12:01 CDT
Identified - Technicians are implementing corrections.
Jul 30, 11:30 CDT
Investigating - Users are reporting issues with Organization and job title data for some employee accounts is not showing correctly. Technicians are looking into the issue. Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience.
Jul 30, 09:48 CDT
AIMS O365 License issue
Resolved - All licenses have been restored to any accounts identified incorrectly
Aug 27, 11:59 CDT
Identified - An issue was discovered with accounts getting the O365 license removed in error. Technicians are working to resolve the issue and replace licenses on all accounts.
Jul 24, 08:44 CDT
Azure Authentication Issues
Resolved - Monitoring has confirmed that the fix put is place was successful.
Aug 27, 11:58 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 30, 11:29 CDT
Identified - Technicians are actively working to remediate the issue and it should be resolved within an hour.
Jul 30, 08:52 CDT
Investigating - Users reporting account authentication issues. Technicians are investigating.
Jul 30, 06:42 CDT
Madison Street Family Medicine Clinic Network
Resolved - This incident has been resolved.
Aug 27, 08:12 CDT
Investigating - We are currently investigating this issue.
Aug 27, 07:35 CDT
Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025
AnyConnect VPN is down
Resolved - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Aug 22, 07:03 CDT
Investigating - The AnyConnect VPN is down. Technicians are working on it.
Aug 22, 06:37 CDT
Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

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