Investigating - Email may not be available to newly enrolled and admitted students. Technicians are working to fix the licensing issue. If you need access immediately, please contact the Help Desk.
Apr 01, 2025 - 10:49 CDT
Investigating - The faculty data and evaluation system myVITA is currently experiencing an error when navigating to Evaluations menu items for both faculty and administrators. All other pages of the site remain accessible. The site vendor’s engineering team is actively working on the issue. To receive notice on when the issue is fixed, faculty may reach out to ummyvita@umsystem.edu.
Mar 31, 2025 - 09:38 CDT
Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.
Canvas LMS
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Operational
Faculty/Staff Email
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Operational
IT Ticketing Application (TeamDynamix)
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Operational
Resolved -
This incident has been resolved.
Mar 26, 14:41 CDT
Investigating -
Voicemail to email service is currently unavailable. Techs are working to get it restored. Estimating 10am restoration time
Mar 26, 09:00 CDT
Resolved -
This incident has been resolved.
Mar 26, 12:00 CDT
Investigating -
Contact Center Finesse application is kicking customers out and there are reports of audio issues in calls. Technicians are working on the issue
Mar 19, 09:44 CDT
Resolved -
This incident has been resolved.
Mar 24, 19:17 CDT
Investigating -
There is currently an issue with resetting account passwords within the AIMS self-service interface. Technicians are currently investigating the issue.
Mar 24, 17:16 CDT
Resolved -
This incident has been resolved.
Mar 24, 17:15 CDT
Monitoring -
Intermittent phone authentication issues are still being observed but it is functional for most users. If you are having these issues please call the help desk for further investigation.
Mar 11, 11:06 CDT
Investigating -
There are currently intermittent authentication issues with text and phone MFA. Technicians are investigating the cause and recommend setting up the Microsoft authentication app to avoid interruptions. We apologize for the inconvenience
Mar 7, 18:50 CST
Resolved -
This incident has been resolved.
Mar 24, 10:02 CDT
Monitoring -
Technicians have taken corrective action. They will continue to monitor the service performance and ask that any customer issues be reported to the Help Desk at 573.882.5000 or by clicking the chat button at doit.missouri.edu during business hours.
Mar 20, 13:56 CDT
Identified -
The Division of IT has identified a problem with this service. Technicians are working to resolve it. The estimated time to resolution is unknown.
Mar 20, 12:57 CDT
Resolved -
TeamDynamix (TDX) is now live for Division of IT. Customers should now go to https://tdx.umsystem.edu/TDClient/36/DoIT/Home/ to report issues and request IT services and can refer to the FAQs article for general information on creating a ticket.
Mar 24, 07:41 CDT
Identified -
Over the course of this weekend, the Division of IT will be working to switch over their IT ticketing application to TeamDynamix (TDX). This will be a replacement for Cherwell. More information will follow when TDX is live.
Mar 21, 16:41 CDT