Division of IT | Tech Support
University of Missouri
IT System Status
VPN issue. Technicians are investigating...
Monitoring - System restored and monitoring.
Nov 05, 2024 - 09:48 CST
Investigating - We are currently investigating this issue.
Nov 05, 2024 - 09:42 CST
Hellbender Home and Data Directories
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 21, 2024 - 08:47 CDT
Identified - The issue has been identified and a fix is being implemented.
Oct 21, 2024 - 08:40 CDT
Investigating - We've identified an issue with the Hellbender home and data directories on some nodes. We are investigating the cause.
Oct 21, 2024 - 07:09 CDT
Wireless network outage for newly updated buildings
Update - Continuing to monitor and investigate. Data is still being collected.
Oct 24, 2024 - 16:40 CDT
Monitoring - The networking is now stable in these buildings.
Sep 25, 2024 - 13:06 CDT
Investigating - Wireless network outage for newly updated buildings. Technicians are investigating.
Update to include wired network as well. Impacting campus
Sep 25, 2024 - 12:12 CDT

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS ? Operational
myZou ? Operational
Faculty/Staff Email ? Operational
Student Email ? Operational
TigerWiFi ? Operational
Wired Network ? Operational
Phone Services ? Operational
PrintSmart ? Operational
PeopleSoft Finance ? Operational
UM Web Applications ? Operational
PeopleSoft HR ? Operational
Joe'SS ? Operational
MyView ? Operational
PATHway ? Operational
Other MU IT Services ? Operational
Other UM IT Services ? Operational
Zoom Meetings Operational
Zoom Cloud Recording Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance to PS Human Resources Production (MyHR/HRPRD, eRecruit) and Web Applications Nov 22, 2024 04:00-08:00 CST
Outage Period: Friday, November 22, 2024, 4:00 AM – 800 AM

Outage Description: The PeopleSoft Human Resources Production (MyHR/HRPRD, eRecruit) Instances will be unavailable while technicians upgrade PeopleSoft HCM(HR) systems. Please note that the HR Web Applications will also be unavailable due to the systems being down.

What’s Affected: Access to PeopleSoft Human Resources Production (MyHR/HRPRD, eRecruit) and Web Applications.
Posted on Nov 19, 2024 - 13:47 CST
Scheduled Maintenance: myZou, PATHway, Joe'SS, MyView Nov 23, 2024 06:00 - Nov 25, 2024 08:00 CST
myZou, PATHway, Joe'SS, MyView

November 23rd, 6:00 am – November 25th, 8:00 am



Maintenance Details
This service will be unavailable for scheduled maintenance while being upgraded for PeopleTools 8.61 beginning 6:00 AM November 23, 2024 and ending 8:00 AM November 25, 2024. We appreciate your patience until maintenance is completed.


This scheduled maintenance affects both Production and Reporting instances for: myZou, Joe'SS, MyView, and PATHway.
Posted on Nov 12, 2024 - 11:30 CST
Hellbender Maintenance Dec 10, 2024 08:00-17:00 CST
We will be undergoing scheduled maintenance during this time.
Posted on Nov 12, 2024 - 15:18 CST
Past Incidents
Nov 20, 2024
Panopto - Full Site Outage
Resolved - Update:
The Panopto NA Cloud is now available for all users.

The source of the outage has been mitigated. Our cloud operations team is monitoring performance metrics to ensure the issue remains resolved.

________________________________________
Nov 20, 11:36 CST
Update - The estimated time to resolution is unknown.
Nov 20, 09:52 CST
Investigating - Panopto is experiencing a full site outage affecting all users. Vendor is investigating.
Nov 20, 09:52 CST
Nov 19, 2024

No incidents reported.

Nov 18, 2024
AIMS notification issues
Resolved - The issue has been resolved and deprovisioning has been running properly now.
Nov 18, 13:39 CST
Investigating - AIMS received incorrect HR data yesterday and this morning. This caused issues with deprovisioning including incorrectly sending notifications to supervisors and users. The changes have been reverted. Any notification sent today can be ignored.
Nov 14, 13:22 CST
The PeopleSoft Human Resources Production (MyHR/HRPRD) Instances will be impacted by the Perceptive Content upgrade.
Completed - The scheduled maintenance has been completed.
Nov 18, 06:26 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 21:00 CST
Scheduled - The PeopleSoft Human Resources Production (MyHR/HRPRD) Instances will be impacted by the Perceptive Content upgrade. Any documents attached to an ePAF and any documents uploaded to eHRFILE will be inaccessible via Perceptive Content or within the eHRFILE viewer during the Perceptive Content upgrade. Once the upgrade is complete, files will be accessible as normal.
Nov 11, 08:33 CST
Nov 17, 2024
Perceptive Content Upgrade
Completed - The scheduled maintenance has been completed.
Nov 17, 15:59 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 21:01 CST
Scheduled - Notice:
We will be upgrading Perceptive Content starting at 9 pm on November 14th till 7 am on November 18th. During this time all Perceptive Content and Brainware services will be unavailable, but any incoming documents will be saved and queued up for when the services are restarted.

Please let the Enterprise Workflow Apps team know (enterpriseworkflowapps@umsystem.edu) if you have any questions.
Nov 7, 14:56 CST
Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Nov 13, 2024

No incidents reported.

Nov 12, 2024
Hellbender Maintenance
Completed - The scheduled maintenance has been completed.
Nov 12, 15:17 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 09:15 CST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 12, 09:04 CST
Nov 11, 2024
UM PeopleSoft Financials (FSPRD) Planned Maintenance Announcement: PeopleTools 8.61 and PUM 51 Upgrade
Completed - The scheduled maintenance has been completed.
Nov 11, 06:01 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 17:00 CST
Scheduled - Outage Period:
• FSPRD Access: Friday, November 8, 5:00 pm - Monday, November 11, 6:00 am
• Batch Processing: Saturday, November 9, ~1:00am - Monday, November 11, 12:01 am

Outage Description: The Financials Production Instance (FSPRD) will be unavailable while PeopleTools 8.61/PUM 51 upgrade activities are performed. Batch processing will run to completion on Friday evening and then will be canceled until 12:01 am Monday morning November 11.

Please note that during this outage FSRPT and UM Web applications will not be available:
• The Financials Reporting instance (FSRPT) will not be available.
• UM Web Applications will not be available.

What's Affected: Access to the Financials Production (FSPRD) applications (11/8/24 5:00 PM - 11/11/24 6:00 AM) and batch processing (daily processes cancelled 11/9/24 until 11/11/24 at 12:01 AM).
Nov 5, 07:57 CST
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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