Division of IT | Tech Support
University of Missouri
IT System Status
Finesse problems
Investigating - Users are reporting issues with Finesse. Technicians are looking into the issue. Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience.
Jan 23, 2026 - 09:33 CST

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS Operational
Campus Email Operational
IT Ticketing Application (TeamDynamix) Operational
Joe'SS Operational
MyView Operational
myZou Operational
MU Connect Operational
Other MU IT Services Operational
Other UM IT Services Operational
PATHway Operational
PeopleSoft Finance Operational
PeopleSoft HR Operational
Phone Services Degraded Performance
PrintSmart Operational
Student Email Operational
TigerWiFi Operational
Virtual Private Network (VPN) Operational
UM Web Applications Operational
Wired Network Operational
Zoom Meetings Operational
Zoom Cloud Recording Operational
Research Software Updates Operational
Windows Operational
Apple Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Hellbender Maintenance Updates Feb 10, 2026 08:00-17:00 CST

We will be undergoing scheduled maintenance during this time.
Posted on Jan 13, 2026 - 17:05 CST
Jan 25, 2026

No incidents reported today.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
MU Campus Cable Outage
Resolved - This incident has been resolved.
Jan 23, 08:28 CST
Monitoring - Service has been restored and will be monitored until the all-clear is given.
Jan 22, 14:46 CST
Update - Spectrum is continuing to troubleshoot. This is part of a larger issue affecting Missouri and southern Illinois.
Jan 22, 11:17 CST
Identified - The provider has been notified and technicians have been dispatched. No resolution estimate is available at this time.
Jan 22, 08:25 CST
Investigating - Areas of campus reporting Spectrum TV outage. Provider has been notified and is looking into the problem.
Jan 22, 03:11 CST
Microsoft Disruption
Resolved - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Jan 23, 08:10 CST
Investigating - Microsoft is experiencing a disruption in service that is causing some issues with Outlook, Microsoft 365, and Teams. For UM System, the outage is causing delayed or failed inbound email delivery. Searches within SharePoint Online and/or Microsoft OneDrive mail may also be delayed or fail to complete.

Current status: Microsoft is continuing to review what actions are required to restore the affected infrastructure to a healthy state and rebalance the service traffic to achieve recovery. We will provide additional updates once the vendor has restored services.
Jan 22, 15:17 CST
Jan 22, 2026
Web Applications Login Outage
Resolved - This incident has been resolved.
Jan 22, 10:29 CST
Investigating - We are experiencing a login outage with several of our web applications including MizzouCheckout and the Campus Dining forms. We are actively looking into this and a resolution estimate is not available at this time.
Jan 22, 09:57 CST
Jan 21, 2026
MU Campus TV Outage
Resolved - Service has been restored.
Jan 21, 06:47 CST
Investigating - MU Cable TV is currently unavailable. Provider is aware of problem, and is working to resolve it.
Jan 21, 06:34 CST
Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026
MU Connect Outage
Resolved - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Jan 14, 14:17 CST
Investigating - We're currently experiencing an outage where some users are not able to access MU Connect. We're working with the vendor to resolve the issue and will provide updates as soon as they're available.
Jan 14, 10:55 CST
Jan 13, 2026
Hellbender maintenance
Completed - The scheduled maintenance has been completed.
Jan 13, 17:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 08:00 CST
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 9, 11:23 CST
Jan 12, 2026
Panopto NA Cloud is experiencing increased error rate in processing
Resolved - This incident has been resolved.
Jan 12, 08:52 CST
Monitoring - The source of the increased error rates has been mitigated. The vendor is actively clearing a backlog of queued requests and monitoring our cloud metrics to maintain service stability. The vendor expects to work through the current queue and restore standard processing times by early next week.
Jan 9, 08:58 CST
Update - Panopto support is investigating the issue. Time to resolution is unknown currently. Apologies for the inconvenience and thank you for your patience.
Jan 6, 16:46 CST
Investigating - The Panopto NA Cloud is experiencing an increased error rate in processing. Restoration of archived content is taking longer to complete than expected for some users. The vendor is urgently investigating the issue.
Ther is no estimate at this moment.
Jan 6, 08:47 CST
Jan 11, 2026

No incidents reported.

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