AIMS
Incident
Report for UM IT Systems
Resolved
We are closing this issue as there have been no further reports of slowness in AIMS since the update last Friday.
Monitoring
The update has been published and tested. The patch applied seems to have resolved the slowness being experienced in AIMS. If you continue to see slowness please send an email to umdoitaimssupport@umsystem.edu.
Update
The timing for this has been moved to 6-6:30 p.m. this evening to accommodate the Help Desk end of day.
Update
The cause for intermittent slowness in AIMS has been identified as code in the web interface that is referencing decommissioned Blackboard servers. The Application Development team will be updating the code from 5 to 5:30 p.m. today. During that time AIMS will be unavailable to all users. I will send an update this evening when the fix has been applied and tested.
Identified
We believe we have identified the issue and are working to resolve it.
Update
We are still investigating this issue.
Investigating
We are continuing to research the intermittent slowness of AIMS. Please feel free to send any questions or concerns to umdoitaimssupport@umsystem.edu.
Identified
AIMS is experiencing inconsistent slowness. We are researching the cause.
This incident affected: Other UM IT Services.