University of Missouri
IT System Status
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 27, 2024 - 15:33 CDT
Investigating - Users are reporting issues with the campus network Technicians are looking into the issue. Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience.
Mar 27, 2024 - 12:56 CDT
Monitoring - Hardware failure in nexus1 appears to have caused some network impact at 11:30. it has recovered but I'm requesting a "monitoring" state event while we look at our options for resolving the issue more completely.
Mar 27, 2024 - 12:06 CDT
Monitoring - Maintenance for the firewall had some issues. DNPS has completed the upgrade and is monitoring the service.
Mar 24, 2024 - 03:21 CDT
Identified - Beginning February 24, 2024 everyone in the 573 area code region will be required to dial 10 digits when placing a call, even if it is local. Users will need to update any stored dialing numbers in their systems if they are not currently set up to dial the full 10 digits of the called party. Internal calls on the campus and hospital phone systems will continue to function normally.
Feb 23, 2024 - 15:52 CST
Investigating - To better facilitate printer management, the Division of IT will add an icon labeled "Printers" to all Windows computer “desktops”. When opened, a complete listing of printers installed on the computer will appear. The desktop icon cannot be removed and will allow IT support staff to better support campus faculty and staff printers. Please direct any questions to the Division of IT Help Desk.
Jan 24, 2024 - 16:55 CST

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS ? Operational
myZou ? Operational
Faculty/Staff Email ? Operational
Student Email ? Operational
TigerWiFi ? Partial Outage
Wired Network ? Partial Outage
Phone Services ? Operational
PrintSmart ? Operational
PeopleSoft Finance ? Operational
UM Web Applications ? Operational
PeopleSoft HR ? Operational
Joe'SS ? Operational
MyView ? Operational
PATHway ? Operational
Other MU IT Services ? Operational
Other UM IT Services ? Operational
Zoom Meetings Operational
Zoom Cloud Recording Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Hellbender & Lewis Maintenance Apr 9, 2024 08:00-17:00 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Mar 12, 2024 - 17:15 CDT
Past Incidents
Mar 28, 2024

No incidents reported today.

Mar 27, 2024
Resolved - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Mar 27, 14:48 CDT
Investigating - Users are reporting issues with Cherwell. Technicians are looking into the issue. Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience.
Mar 27, 13:42 CDT
Completed - The scheduled maintenance has been completed.
Mar 27, 14:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 12:00 CDT
Scheduled - We will be applying a patch to fix a bug discovered in an earlier patch on domain controllers that may cause them to crash. Very little user and service impact is anticipated, but there may be brief authentication errors as these systems are rebooted.
Mar 27, 10:38 CDT
Mar 26, 2024
Resolved - This incident has been resolved.
Mar 26, 10:50 CDT
Investigating - Cherwell is currently experiencing login issues. Technicians are looking into this issue.
Mar 26, 10:47 CDT
Completed - The scheduled maintenance has been completed.
Mar 26, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 05:00 CDT
Scheduled - PrintSmart Pharos (Student Printing) will be offline March 26, 2024 05:00 AM – 07:00 AM during the CBORD CS Gold maintenance. Student printing will not be available during this time. We appreciate your patience during this process.
Mar 25, 16:15 CDT
Completed - The scheduled maintenance has been completed.
Mar 26, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 04:00 CDT
Scheduled - Simphony Point of Sale will be offline for scheduled maintenance March 26, 2024 04:00-07:00. Dining registers at Mizzou and MS&T will continue to function in offline mode. We appreciate your patience during this process.
Mar 25, 16:12 CDT
Completed - The scheduled maintenance has been completed.
Mar 26, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 05:00 CDT
Scheduled - CBORD CS Gold will be offline for scheduled maintenance March 26, 2024 05:00 AM – 07:00 AM. Doors and financial transactions will continue to function in offline mode. PrintSmart student printing will not be available during this time. We appreciate your patience during this process.
Mar 25, 16:14 CDT
Mar 25, 2024
Resolved - This incident has been resolved.
Mar 25, 16:16 CDT
Monitoring - Technicians have taken corrective action. They will continue to monitor the service performance and ask that any customer issues be reported to Missouri Online at teachingtools@umsystem.edu or by calling 855-675-0755.
Mar 22, 08:24 CDT
Investigating - Users are reporting problems with Outlook meetings on the Zoom Client. Staff are working with Zoom to resolve the issue. Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience.
Jan 8, 10:29 CST
Mar 24, 2024
Mar 23, 2024

No incidents reported.

Mar 22, 2024
Mar 21, 2024

No incidents reported.

Mar 20, 2024

No incidents reported.

Mar 19, 2024

No incidents reported.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024
Completed - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Mar 15, 07:36 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 05:00 CDT
Scheduled - The PS Human Resources Production (MyHR/HRPRD, eRecruit) Instances will be unavailable while technicians upgrade PeopleSoft HCM(HR) systems. Please note that the HR Web Applications will also be unavailable due to the systems being down.
Mar 14, 11:26 CDT
Mar 14, 2024

No incidents reported.