Division of IT | Tech Support
University of Missouri
IT System Status
Network Instability
Update - VOIP is now experiencing associated connectivity issues. Engineers are aware and are actively working on the problem.
Jul 18, 2025 - 16:15 CDT
Update - The Data Center is experiencing connectivity issues. Engineers are working to stabilize.
Jul 18, 2025 - 15:44 CDT
Update - Planned maintenance with the vendor has been completed, but the network instability is still ongoing. Engineers are currently investigating, but there is not currently an ETA for resolution.
Jul 17, 2025 - 22:31 CDT
Update - Maintenance is scheduled from 5:30 PM to 8:30 PM. We do expect intermittent impact at this time.
Jul 17, 2025 - 13:48 CDT
Update - Technicians have taken corrective action. They will continue to monitor the service performance and ask that any customer issues be reported to the Help Desk at 573.882.5000 or by clicking the chat button at doit.missouri.edu during business hours.
Jul 17, 2025 - 10:08 CDT
Monitoring - Problem appears to be resolved, engineers will monitor while waiting to touch base with vendors.
Jul 16, 2025 - 21:13 CDT
Investigating - Networking engineers have received reports of network instability and are currently investigating the problem.
Jul 16, 2025 - 19:48 CDT

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS ? Operational
Faculty/Staff Email ? Operational
IT Ticketing Application (TeamDynamix) ? Operational
Joe'SS ? Operational
MyView ? Operational
myZou ? Operational
MU Connect Operational
Other MU IT Services ? Operational
Other UM IT Services ? Operational
PATHway ? Operational
PeopleSoft Finance ? Operational
PeopleSoft HR ? Operational
Phone Services ? Operational
PrintSmart ? Operational
Student Email ? Operational
TigerWiFi ? Degraded Performance
UM Web Applications ? Operational
Wired Network ? Degraded Performance
Zoom Meetings Operational
Zoom Cloud Recording Operational
Research Software Updates Operational
Windows ? Operational
Apple Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Hellbender Maintenance Aug 12, 2025 08:00-17:00 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Jul 08, 2025 - 17:05 CDT
Jul 18, 2025
DoIT Virtual Server Service
Completed - Work is complete for the maintenance window.
Jul 18, 17:34 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 08:00 CDT
Scheduled - Maintenance will be performed on underlying infrastructure. No impact is expected.
Jul 16, 17:20 CDT
PeopleSoft - PowerFlex DR Infrastructure
Completed - The scheduled maintenance has been completed.
Jul 18, 17:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 09:00 CDT
Scheduled - Maintenance will be performed on underlying infrastructure. No impact is expected.

This scheduled maintenance affects
Other MU IT Services
Jul 6, 16:11 CDT
Jul 17, 2025
aims.umsystem.edu
Resolved - This incident has been resolved.
Jul 17, 09:55 CDT
Investigating - aims.umsystem.edu and password.umsystem.edu sites are down. Technicians are working to resolve the issue. Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience.
Jul 17, 09:32 CDT
Jul 16, 2025
File Storage - Columbia North Node VSS Storage
Completed - The scheduled maintenance has been completed.
Jul 16, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 17:00 CDT
Scheduled - Service will be undergoing maintenance. No interruption of service is expected.
Jul 16, 08:00 CDT
Network Instability
Resolved - This incident has been resolved.
Jul 16, 19:12 CDT
Update - Network engineers have opened a support case with the vendor and are currently working to find a full resolution.
Jul 16, 18:16 CDT
Identified - Network engineers have identified the root cause and implemented a fix. The immediate issue appear to have been resolved and systems are beginning to recover, but more work is being done to ensure stability.
Jul 16, 16:48 CDT
Investigating - Networking engineers have received reports of network instability and are currently investigating the problem.
Jul 16, 16:22 CDT
Virtual Server Service - DoIT UMKC DR
Completed - The scheduled maintenance has been completed.
Jul 16, 17:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 13:30 CDT
Scheduled - Maintenance will be performed on underlying infrastructure. No impact is expected.
Jul 16, 13:16 CDT
Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025
AIMS login problems
Resolved - AIMS is back up and working.
Jul 13, 09:02 CDT
Investigating - We are currently experiencing problems with the AIMS authenticating system. This is effecting all systems that use AIMS or Shibboleth as login authentication systems.
Jul 13, 08:25 CDT
Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025
Hellbender Maintenance
Completed - The scheduled maintenance has been completed.
Jul 8, 17:04 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 08:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 10, 12:18 CDT
Jul 7, 2025
TeamDynamix Incident - Investigating performance degradation - 2 June 2025
Resolved - This incident has been resolved.
Jul 7, 07:39 CDT
Update - TeamDynamix (TDX) has opted to revert the recent version of its service for US-based customers who received the update this past weekend due to a technical issue. This rollback specifically affects the group of customers who experienced the new user experience during this particular rollout.

Prior to this weekend, TDX had successfully implemented the new user experience for 30% of its customer base, and the performance issues encountered were not observed during earlier deployments.
Jun 2, 12:45 CDT
Update - We are continuing to work on a fix for this issue.
Jun 2, 12:45 CDT
Identified - TeamDynamix has provided an update regarding the ongoing service degradation. They are close to resolving the issues impacting the Technician Client and ticketing management system. We will keep you updated on their progress as it unfolds.
Jun 2, 10:48 CDT
Investigating - TDX is running slow and technicians are investigating.
Jun 2, 08:03 CDT
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

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