Division of IT | Tech Support
University of Missouri
IT System Status

All Systems Operational

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS ? Operational
Faculty/Staff Email ? Operational
IT Ticketing Application (TeamDynamix) ? Operational
Joe'SS ? Operational
MyView ? Operational
myZou ? Operational
MU Connect Operational
Other MU IT Services ? Operational
Other UM IT Services ? Operational
PATHway ? Operational
PeopleSoft Finance ? Operational
PeopleSoft HR ? Operational
Phone Services ? Operational
PrintSmart ? Operational
Student Email ? Operational
TigerWiFi ? Operational
UM Web Applications ? Operational
Wired Network ? Operational
Zoom Meetings Operational
Zoom Cloud Recording Operational
Research Software Updates Operational
Windows ? Operational
Apple Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Hellbender Maintenance Nov 13, 2025 08:00-20:00 CST

Hellbender will be undergoing maintenance Thursday, November 13th, from 8am to 8pm.
Posted on Oct 14, 2025 - 19:56 CDT
Nov 2, 2025

No incidents reported today.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Storage – Telecom SCCM Storage
Completed - The scheduled maintenance has been completed.
Oct 30, 14:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 09:00 CDT
Scheduled - Service will be undergoing maintenance. No interruption of service is expected.
Oct 27, 13:16 CDT
Oct 29, 2025
Widespread M365 Service Issues Reported
Resolved - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Oct 29, 18:31 CDT
Investigating - We're receiving reports of a potential problem impacting multiple Microsoft 365 services, including Entra, Azure and delays logging in with your SSO ID. Microsoft is aware of the outage and is investigating the potential issue against their Microsoft 365 services
Oct 29, 11:35 CDT
Storage - North Node SCCM Storage
Completed - The scheduled maintenance has been completed.
Oct 29, 14:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 09:00 CDT
Scheduled - Service will be undergoing maintenance. No interruption of service is expected.
Oct 27, 13:14 CDT
Micros/Simphony Updates for Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 29, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 04:00 CDT
Scheduled - Micros Simphony Point of Sale system will be offline October 29, 2025 from 4am to 7am for scheduled maintenance. Dining registers at Mizzou and MS&T will continue to function in offline mode. We appreciate your patience during this process.
Oct 28, 17:50 CDT
Oct 28, 2025
Storage - Columbia North Node VSS Storage
Completed - The scheduled maintenance has been completed.
Oct 28, 14:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 09:00 CDT
Scheduled - Service will be undergoing maintenance. No interruption of service is expected.
Oct 27, 13:13 CDT
CBORD CS Gold Upgrade
Completed - The scheduled maintenance has been completed.
Oct 28, 07:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 05:00 CDT
Scheduled - CBORD CS Gold will be offline for scheduled maintenance Oct 28, 2025 05:00 AM – 7:00 AM. Doors and financial transactions will continue to function in offline mode. PrintSmart student printing will not be available during this time. We appreciate your patience during this process.
Oct 27, 15:40 CDT
PrintSmart Pharos (Student Printing)
Completed - The scheduled maintenance has been completed.
Oct 28, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 05:01 CDT
Scheduled - PrintSmart Pharos (Student Printing) will be offline Oct 28, 2025 05:00 AM – 7:00 AM during the CBORD CS Gold upgrade. Student printing will not be available during this time. We appreciate your patience during this process.
Oct 27, 15:41 CDT
Oct 27, 2025
Cognos Production Environment is down
Resolved - This incident has been resolved.
Oct 27, 08:46 CDT
Investigating - Technicians are working to restore services ASAP.
Oct 27, 07:53 CDT
Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025
Honorlock
Resolved - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Oct 24, 13:11 CDT
Monitoring - We believe the Honorlock issue is resolved and we will continue to monitor the situation.
Oct 24, 11:16 CDT
Identified - We are aware of a problem with Honorlock in Canvas LMS. Please do not attempt to launch Honorlock. We are actively troubleshooting with the vendor and will post additional updates as we have them. Thank you for your patience.
Oct 24, 10:41 CDT
Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Qualtrics
Resolved - This incident has been resolved.
Oct 21, 07:42 CDT
Investigating - Qualtrics is experiencing platform connection issues in the Eastern US Region. The vendor is aware and investigating the issue.
Oct 20, 09:32 CDT
Canvas LMS, Zoom, Panopto, and related tools
Resolved - This incident has been resolved.
Oct 21, 04:29 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 20, 18:44 CDT
Update - Update - Amazon Web Services (AWS) is slowly recovering. Instructure (the company that owns Canvas) is actively engaged with AWS and monitoring the situation closely. We do not have an ETA for restoration of services, but AWS reports that error rates are reducing.

The following software appears to have recovered and is being monitored:
• Panopto
• Turnitin
Oct 20, 16:21 CDT
Update - Amazon Web Services continues to investigate the outage of their service that is causing downstream outages for many of our tools. We still do not have an ETA for restoration of services.
Oct 20, 14:17 CDT
Update - Amazon Web Services continues to investigate the outage of their service that is causing downstream outages for many of our tools. We still do not have an ETA for restoration of services.
Oct 20, 11:39 CDT
Update - Amazon Web Services continues to investigate the outage of their service that is causing downstream outages for many of our tools. We still do not have an ETA for restoration of services.
Oct 20, 11:33 CDT
Update - Amazon Web Services continues to investigate the outage of their service that is causing downstream outages for many of our tools. We still do not have an ETA for restoration of services.
Oct 20, 10:57 CDT
Update - We are continuing to work on a fix for this issue.
Oct 20, 08:53 CDT
Identified - Due to an ongoing Amazon AWS service outage, Canvas LMS and related tools are experiencing intermittent full or partial service outages. This degradation began around 12am this morning. There is no ETA for resolution at this time.

Among the tools affected are:

Canvas LMS
Zoom
Panopto
Honorlock
Turnitin
Pearson
Qualtrics survey usages in Canvas
WileyPLUS
Adobe Creative Cloud, Adobe Acrobat Sign, and other Adobe licensed software
iClicker
Oct 20, 08:49 CDT
Oct 20, 2025
Adobe Degraded Services
Resolved - This was merged with the AWS outage.
Oct 20, 13:34 CDT
Investigating - Adobe is currently experiencing a number of degraded services that may affect Adobe Creative Cloud, Adobe Acrobat Sign, and other Adobe licensed software. https://status.adobe.com/
Oct 20, 11:26 CDT
Oct 19, 2025
Tidal outage
Resolved - This incident has been resolved.
Oct 19, 19:04 CDT
Investigating - Tidal is down and we are working on the issue.
Oct 19, 15:15 CDT
← Incident History Powered by Atlassian Statuspage
© – Curators of the University of Missouri. All rights reserved. DMCA and other copyright information.
An equal opportunity/access/affirmative action/pro-disabled and veteran employer.