PowerCenter services
Monitoring - PowerCenter services have been restored. Technicians will continue to monitor the service performance and ask that any customer issues be reported to the Help Desk at 573.882.5000 or by clicking the chat button at doit.missouri.edu during business hours.
Sep 18, 2026 - 12:01 CDT
Investigating - PowerCenter services are currently degraded. Technicians are working to resolve the issue. Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience.
Sep 18, 2026 - 11:26 CDT

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS Operational
Campus Email Operational
IT Ticketing Application (TeamDynamix) Operational
Joe'SS Operational
MyView Operational
myZou Operational
MU Connect Operational
Other MU IT Services Operational
Other UM IT Services Operational
PATHway Operational
PeopleSoft Finance Operational
PeopleSoft HR Operational
Phone Services Operational
PrintSmart Operational
Student Email Operational
TigerWiFi Operational
Virtual Private Network (VPN) Operational
UM Web Applications Operational
Wired Network Operational
Zoom Meetings Operational
Zoom Cloud Recording Operational
Research Software Updates Operational
Windows Operational
Apple Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Hellbender Maintenance Oct 13, 2026 08:00-17:00 CDT

This service is set for maintenance. We appreciate your patience until maintenance is completed.
Posted on Sep 08, 2026 - 14:02 CDT

Sep 18, 2026

MOVEit Transfer Planned Outage Friday 9/18 3-4 p.m.
Completed - The scheduled maintenance has been completed.
Sep 18, 16:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 15:00 CDT
Scheduled - We will be performing an urgent MOVEit Transfer security patch this Friday, 9/18, from 3:00 p.m. to 4:00 p.m.
MOVEit Transfer is the platform that temporarily stores files to facilitate asynchronous file transfers with vendors. Vendors and users will be able to connect and continue their transfers once the maintenance is complete.

MOVEit Automation, the scheduled file transfer service, will not experience an outage.
Sep 17, 14:38 CDT

Sep 17, 2026

Perceptive Content Planned Maintenance
Completed - the Perceptive Content Email Agent upgrade has been completed successfully.
Sep 17, 21:25 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 19:00 CDT
Scheduled - Perceptive Content Email Agent will undergo a planned upgrade beginning 9/17 at 5pm and ending 9/18 at 12am.

Perceptive Content Email Agent is used to automatically import emails and attachments from monitored mailboxes into Perceptive Content. This maintenance is being performed to upgrade Perceptive Content Email Agent from version 1.5 to version 2.0 to maintain compatibility with upcoming Microsoft 365 changes and ensure continued automated processing of emails and attachments sent to Perceptive Content.

During this maintenance window, automated processing of emails and attachments will be unavailable. Emails received during the maintenance window will remain in their respective mailboxes and will be processed after the upgrade is complete and services are restored.
Sep 11, 15:05 CDT
Cognos Schedules
Resolved - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Sep 17, 09:36 CDT
Investigating - Schedules in Cognos are not running.
Technicians are looking into the issue. This will likely involve a full system outage at 9:10 am to try to reset the scheduling system.
Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience.
Sep 17, 08:59 CDT

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

Maintenance notice for EHSA
Completed - The scheduled maintenance has been completed.
Sep 14, 15:32 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 15:00 CDT
Scheduled - EHSA will be undergoing scheduled maintenance from 3 PM to 5 PM to switch to the SSO login system.
This affects the Columbia campus, MU Hospital, and MU Extension.
Sep 14, 12:15 CDT

Sep 13, 2026

No incidents reported.

Sep 12, 2026

LDAP Authentication - VAST Storage
Resolved - Issue is resolved with a workaround using a different account. Access may take up to 1hr but initial testing has confirmed access is working.
Sep 12, 08:53 CDT
Investigating - There is currently an LDAP authentication issue and access to VAST storage is impacted. The ITRSS team is working to resolve.
Sep 12, 07:49 CDT

Sep 11, 2026

networking/DNS maintenance
Resolved - This incident has been resolved.
Sep 11, 17:33 CDT
Monitoring - We are performing urgent cross-system networking/DNS maintenance on our Active DIrectory domains, implementing additional security measures. This maintenance will occur between 1:45 and 2:30 PM with supervision and checks by representatives from all UM campuses and will be reverted swiftly if any issues are observed.
Sep 11, 13:57 CDT

Sep 10, 2026

MUHealth Woodrail clinic fiber outage
Resolved - This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Sep 10, 15:24 CDT
Monitoring - Woodrail to telecom is back on line. we are still working with the city on the break but we have restored functionality at woodrail. We will continue to monitor the service performance and ask that any customer issues be reported to the Help Desk at 573.882.5000 or by clicking the chat button at doit.missouri.edu during business hours.
Sep 10, 13:31 CDT
Identified - We believe we have identified one fiber break and are engaging the city to begin investigating from their side. in the meantime, we are replacing some hardware at woodrail to see if what we see as a fiber degradation can be overcome while our resources are focused on the break.
Once either the break is repaired or if the new hardware at woodrail can overcome the issue we should get woodrail restored.
Sep 10, 12:25 CDT
Investigating - At 10:20 AM our Woodrail site lost its fiber connectivity to both of our datacenters. We are investigating the city fiber ring to troubleshoot. Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience.
Sep 10, 10:53 CDT

Sep 9, 2026

No incidents reported.

Sep 8, 2026

Hellbender Maintenance
Completed - The scheduled maintenance has been completed.
Sep 8, 13:57 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 08:00 CDT
Scheduled - Scheduled maintenance. We appreciate your patience until maintenance is completed.
Aug 11, 14:20 CDT

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

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